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Northwest Jeep Chrysler Dodge Ram
Beaverton, OR
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I was not notified when my service was completed. The oil lamp was not reset despite it being serviced, so needed to reset it myself. This is 2nd time this has happened. I also did not received service oil lamp was not reset despite it being serviced, so needed to reset it myself. This is 2nd time this has happened. I also did not received service summary documentation that was supposed to have been left in the car after the service, and never received it despite asking for it 3 times via email. More
I purchased a 2006 Jeep Liberty from NW Jeep and have had all of the service work done at the dealership. I have always found it very easy to make an appointment that fits my schedule. I am able to name th all of the service work done at the dealership. I have always found it very easy to make an appointment that fits my schedule. I am able to name the day and time when I want to bring the Jeep in for service. The work has always been completed to my satisfaction in a timely manner. They even wash the car after service! April McCall is great to work with and very helpful. Using the coupons that are sent on a regular basis helps keep the costs at a reasonable level. More
Great people to work with! I trust these guys, Ron was an honest advisor and did not try and sell me on anything I did not need. Got the job done, fixed my problem the first time and it was done as promiced. honest advisor and did not try and sell me on anything I did not need. Got the job done, fixed my problem the first time and it was done as promiced. They even got my car washed! For a dealer the price is fair!! More
I bought my car in 2005 from NW Jeep and have had all work and service done by them. I can call Mike and he knows me by name, keeps watch on what needs to be done and lets me know. He helps me deal wit work and service done by them. I can call Mike and he knows me by name, keeps watch on what needs to be done and lets me know. He helps me deal with cost, so that I get the best deal I can as a senior citizen. Everyone is pleasant and helpful. More
I just came in to see what was available for my daughter and ended up giving my daughter my car and keeping the hyndai for myself. I love my new vehicle and had a great experience with Vicki. She took the and ended up giving my daughter my car and keeping the hyndai for myself. I love my new vehicle and had a great experience with Vicki. She took the time to sit down with us to find out what we needed, finding that I needed a vehicle more than my daughter. She was friendly,helpful and knew alot about all the cars we were interested in. She sat me down and went over the Carfax with me explaining how to read it. I was very happy with my experience at Northwest Jeep Chrysler Dodge and would recommend working with Vicki to my friends and family. Thank you Vicki More
The sales person was extremely friendly and up-front about the vehicle. The finance person was also helpful in getting me the loan rate that would work for me. I had my Jeep Grand Cherokee serviced at about the vehicle. The finance person was also helpful in getting me the loan rate that would work for me. I had my Jeep Grand Cherokee serviced at this dealership, but I did not buy a Jeep because I had continual problems with it from the day I purchased it new. I bought a used Honda CR-V instead and am very happy with it so far. More
I took a 2007 Jeep Patriot for an inspection and diagnosis. Following the inspection, with an incomplete answer from the inspection, I was a little disappointed. I have since been contacted by the diagnosis. Following the inspection, with an incomplete answer from the inspection, I was a little disappointed. I have since been contacted by the Dealer management and they have reviewed why my experience was less than satisfactory and explained the action that they are taking to prevent the disappointment that I experienced. I accept that every organization can from time to time make a mistake. I take my hat off to Northwest Jeep for acknowledging an error and accept that they have taken action to improve. I believe them and salute them. Thank you Northwest Jeep! Thank you Dennis for caring! Roger More
Vickie was very friendly and easy to work with. I walked in to test drive a particular vehicle I found on the website, but it had already sold. Vickie sat down with me and my daughter to see what else was in to test drive a particular vehicle I found on the website, but it had already sold. Vickie sat down with me and my daughter to see what else was available in my price range. We found 3 cars. The first one I test drove was the one I ultimately bought. More
I've been there several times now for service on my Dodge Caravan. So far they've been honest about the work that was needed and fair on the price. Unlike experiences at other dealers They've done competent Caravan. So far they've been honest about the work that was needed and fair on the price. Unlike experiences at other dealers They've done competent work without screwing something else up in the process. I've become very suspicious of dealerships over the last few years, with bad experiences at the Suzuki, Toyota and (the now gone) Dodge dealer, but so far Northwest Jeep Chrysler Dodge has earned my confidence and respect. More
Bought a new Dodge Ram 1500 Crew Cab from the people at NW. I did a ton of research on the vehicle I wanted and contacted many dealers in the PDX area over the course of about 3 weeks. The people at NW w NW. I did a ton of research on the vehicle I wanted and contacted many dealers in the PDX area over the course of about 3 weeks. The people at NW were very informative via email and answered all my questions without pressuring me. Most all the work was done via email and when we were ready to visit the dealership and bring our trade out, it was an easy process. They gave us a good price on our trade in and all went well. It was a pleasant surprise how easy buying a car could be after dealing with other dealerships in the pdx and vancouver area. Very happy customer. More