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Northwest Jeep Chrysler Dodge Ram

Beaverton, OR

3.5
259 Reviews

10600 SW Canyon Road

Beaverton, OR

97005

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Showing 259 reviews

October 03, 2011

Friendly and hard working sales-person, wanting to make the customer relaxed and happy with the deal, and the dealership.....outstanding sales-person..John King.. More

by Gary Hazlett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John King
October 03, 2011

John is always a pleasure to work with. In fact I have purchased 2 cars from him in the last few years and it won’t be my last. He is very friendly and professional and is always a pleasure to work with. More

by cdarby4000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John King
September 02, 2011

I am pleased to say not only does N.W.Jeep have good prices there staff was awsome and easy to work with. Thanks Nick and Todd More

by nospam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick
July 07, 2011

Went in for a used jeep and was treated very poorly. from the moment we walked in and the salesmen started to talk it wasn't good. after the salesmen pulled the jeep around it smelled horrible!!! and on the More

by takoda813
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John King
Jul 11, 2011 -

Northwest Jeep Chrysler Dodge Ram responded

This is Robert McGrain, Operations Manager at Northwest Jeep Chrysler Dodge. I apologize that your experience with our sales staff and the vehicle you were interested in was not what you expected. We take pride in treating our customers with respect and making sure that they have a great experience while at our store. If you would, please contact me and I'll work with you to resolve your concerns. Thank you, Robert 503 - 526 - 1592

June 23, 2011

Vicki Smith is one of the friendliest people I have ever dealt with when buying a vehicle, new or used. Vicki really spent the time with me today making sure I was happy with the vehicle, and finding answe More

by kylemorgan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vicki Smith
June 22, 2011

Just had a REALLY shaddy deal with this company. I was in last week and worked with Vicki Smith. She was pleasant to work with. I called her yesterday, she had the day off. I set up a deal the her this morni More

by lisawheatley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ken (mananger) & Vicki Smith
Jun 29, 2011 -

Northwest Jeep Chrysler Dodge Ram responded

This is Robert McGrain at NWJCD. I wanted to reply to your experience with our store. I understand that you feel the Expedition was sold out from under you. We scheduled a time to have you take the Expedition to a private mechanic to have it evaluated later in the week. From what I understand Vicki contacted you to notify you that another customer came in and were coming back later in the day to have another look at the vehicle. We wanted you to know that there was a possibility that the Expedition would be sold prior to your inspection, so that you could reschedule your appointment with your mechanic. The vehicle ending up selling and we apologize that you were not the one who bought it. We make every effort to accommodate every customer that we come in contact with and not only meet their expectations, but to exceed them. If you would, please contact me and let us try to resolve this issue. Robert (503) 526 - 1592

June 14, 2011

So helpful it makes every request easy. I've had broken glass and replacement windscreen and multiple service check in's and the service was fast. More

by kcrankson
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lalena
May 25, 2011

I have been dealing with April since June 2007. She is always friendly, precise in her information and always willing to make sure that I receive the service my vehicle needs at a better price than elsewh More

by fairytale3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April McCall
May 23, 2011

Love working with April and the Dealership. Always helpfull and tell you what to expect when any work is to be performed on my car. April is very friendly and personable. Makes me want to come to thei More

by support
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
April McCall
May 20, 2011

Initial call was informative and I scheduled appointment for the next day. Information & options provided, ability to see me soon and communications were excellent. Got problem identified & solved quickly More

by Jeepclark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lalena Canja