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Northwest Hyundai
Houston, TX
614 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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614 Reviews of Northwest Hyundai
December 11, 2018
One of the easiest and most positive car buying Experiences Due to our salesman Bob Rea, which was extremely knowledgeable, our experience was smooth, and stress free. He layed out all our options on different Due to our salesman Bob Rea, which was extremely knowledgeable, our experience was smooth, and stress free. He layed out all our options on different cars and allowed us time to make a decision with “no bait and switch deals” or high pressure verbage. They treated us fairly with our trade and honored our loyalty to Hyundai and hub. More
by Happy
Employees Worked With
Bob Rea, John Lowe
Helpful December 02, 2018
Awesome customer service Today's experience was one of the best in customer care I have ever experienced. Mr. Mike Bradshaw and Ryan Wax was an amazing team. Thank you guys yo Today's experience was one of the best in customer care I have ever experienced. Mr. Mike Bradshaw and Ryan Wax was an amazing team. Thank you guys you are awesome! More
by T.Boyd
Employees Worked With
Mike Bradshaw and Ryan Wax
November 13, 2018
Great Place This place fixed my sunroof, did it under warranty and did a great job. i would recommend them to anyone for both a car or service. This place fixed my sunroof, did it under warranty and did a great job. i would recommend them to anyone for both a car or service. More
by Sandbee54
Employees Worked With
Ashley
November 05, 2018
Excellent customer care They provided great customer service when i purchased new santa fe. All staff was friendly and nice. Papa John did try his best to accomodate all need They provided great customer service when i purchased new santa fe. All staff was friendly and nice. Papa John did try his best to accomodate all needs i had. More
by Suhnov
Employees Worked With
Papa John
November 01, 2018
Awesome service I recently visited Hub for service for my 2016 Azera, and Road Testing the Genisis G80 & G90 & what an experience! An Awesome experience, I would I recently visited Hub for service for my 2016 Azera, and Road Testing the Genisis G80 & G90 & what an experience! An Awesome experience, I would recommend FCC or everyone to test drive that Genisis before purchasing any other vehicle , and the service lady was awesome as well, and easy on the eyes!!! More
by Julius
Employees Worked With
Robert Rea, Troy Oneal
October 25, 2018
Not happy with the service and the availability of it. Got the car in for service last Saturday, had to wait 2 hours to get the estimates, and another hour for service to be done. Asked to have the wiper r Got the car in for service last Saturday, had to wait 2 hours to get the estimates, and another hour for service to be done. Asked to have the wiper refills replaced, but had both wipers replaced. Was charged over $300 to replace the hood struts. The car stalled on me that night. Took it back on Sunday, but there's no key drop box, so I decided to take it somewhere to have it fixed instead. 3 questions: - Why did I have to wait 2 hours, even though I made an appointment in advance? - Why did they replace both wipers, when I only wanted to replace the refills? - Why did they charge me over $300 to replace the hood struts? The struts wouldn't cost me that much at the store. That's a tremendous overcharge. More
by hdson
Employees Worked With
Paul Wicher
October 15, 2018
Fast friendly service Fast oil and filter change and removed front wheel lug locks. Asked me for clarification on lug nut removal and provided me with old parts. Fast oil and filter change and removed front wheel lug locks. Asked me for clarification on lug nut removal and provided me with old parts. More
by Old Man
Employees Worked With
Taylor Roberson
October 10, 2018
Got the price got the car couldn’t be any happier. They will treat you with respect and make it a pleasant experience Staff is extremely friendly They meet my expectations and exceeding them Go see e They will treat you with respect and make it a pleasant experience Staff is extremely friendly They meet my expectations and exceeding them Go see em More
by Jon 3237
Employees Worked With
Martin Celaya
October 02, 2018
Great customer service Rep was very friendly and pleasant.She explained all charges and future expectations. First time owner of a Hyundai.So far very pleased.Will recommend Rep was very friendly and pleasant.She explained all charges and future expectations. First time owner of a Hyundai.So far very pleased.Will recommend Hub Hyundai More
by Karen Theargood
Employees Worked With
Taylor Robertson
September 24, 2018
Edward They helped every way they could. A couple of problems management took care of the problems. They could not find one of remotes so they had to repr They helped every way they could. A couple of problems management took care of the problems. They could not find one of remotes so they had to reprogram the system. More
by Louie70
Employees Worked With
Ronald Valarezo, Troy Oneal, Chris Torres, Steve Price, Bob Rea, John Lowe, Paul Barrera
