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Northwest Hyundai

Houston, TX

2.3
614 Reviews

19300 Northwest Fwy

Houston, TX

77065

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614 Reviews of Northwest Hyundai

July 13, 2018

Warranty Repair An appointment was scheduled for the repairs on a very short notice for my convenience. The repairs were completed at a very reasonable waiting time. More

by KiddAli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Newland
Aug 01, 2018 -

Northwest Hyundai responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Troy Oneal - GM - y2203@aol.com

June 23, 2018

Details what matter They took time to check the problem and thoroughly go through ac system and fixed the problem. Thanks to the the staff for their professionalism. More

by Java
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 26, 2018 -

Northwest Hyundai responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Troy Oneal - GM - y2203@aol.com

June 20, 2018

Car Buying I came in looking to buy a new Elantra. Ziya helped me out and made the car buying process smooth and easy. I left very happy with the service and my More

by The Car Master1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ziya Alas
Jun 26, 2018 -

Northwest Hyundai responded

Thanks for this marvelous review and congratulations on your new car! We are so pleased that Ziya was able to provide you with such exceptional service. Enjoy your new Elantra! Best, Troy Oneal - GM - y2203@aol.com

May 23, 2018

Clear and Easy These guys work their absolute best to get you a car that is what YOU want and do get it for months payment that you can work with. I definitely recom More

by A.G.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam ., Ronald Valarezo
May 25, 2018 -

Northwest Hyundai responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Hub Hyundai. Thank you so much for your business and please let us know if there's anything else we can do for you. Take Care, Troy Oneal - GM - y2203@aol.com

May 19, 2018

Fiollw up after accident I have been very pleased with both Hub dealerships. My most recent was with body shop & 290. They efficient & timely in the repairs & kept me up on t More

by Sport 2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike @ body shop
May 22, 2018 -

Northwest Hyundai responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Troy Oneal - GM - y2203@aol.com

May 18, 2018

Hyundai Sonata I went to purchase a SUV but I bought the Hyundai Sonata. I received a great deal and at a price I would afford. The Sonata had more room than the S More

by QueenBee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alonso, John Lowe
May 22, 2018 -

Northwest Hyundai responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear John, Alonso, and the rest of our team were helpful during your visit and that you love your new Sonata. If you have any questions, please don't hesitate to reach out to us again. Best, Troy Oneal - GM - y2203@aol.com

May 10, 2018

Great service as usual Fast great service as usual. I would recommend Hub to anyone who is looking for a a new and great shopping experience! The follow up service is alwa More

by Wes at home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Barrera
May 17, 2018 -

Northwest Hyundai responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, Troy Oneal - GM - y2203@aol.com

April 27, 2018

$40 Card for Test Drive is a hoax / fake Hello Kas, I visited you on March 30, 2018 and test drive an Elantra (Stock #: H3140HH) and handed you the $40 form shown below and you told me tha More

by FHM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kas and Mario Denker
May 17, 2018 -

Northwest Hyundai responded

We appreciate you taking the time to reach out to us. It’s unfortunate to hear about the frustrations you are experiencing. I would like to personally speak with you regarding this issue, please reach out to me directly. Troy Oneal - GM - y2203@aol.com

April 24, 2018

Professional Very friendly and patience with me...made sure i was happy with the vehicle of my choice.Price and Jackson checked around to find a vehicle within my More

by Karen Theargood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Jackson, Steve Price
May 17, 2018 -

Northwest Hyundai responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Troy Oneal - GM - y2203@aol.com

April 19, 2018

Hyundai Hub on 290 , treated me with kindness and respect! After the loss of a parent, I was not in the best of spots to be making decisions , but I needed a new car for work and travel! I was honest of my sit More

by AnotherHappyCostomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Burl, Nicole Harrison
May 17, 2018 -

Northwest Hyundai responded

Thank you for the great review,! Please come visit us if you need anything else, be it service or sales. Sincerely, Troy Oneal - GM - y2203@aol.com

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