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Northwest Hyundai

Houston, TX

2.3
614 Reviews

19300 Northwest Fwy

Houston, TX

77065

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614 Reviews of Northwest Hyundai

April 06, 2018

Recall I received courteous, professional and timely service, The two ladies that prepared my paperwork went out of their way to get me in and the work comp More

by Cjack441
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t know their names...
Apr 19, 2018 -

Northwest Hyundai responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Regards, Troy Oneal - GM - y2203@aol.com

March 16, 2018

Service appointment I recently had my car in for service at Hub Hyundai and was very pleased with the personalized service. They changed the oil, dis a rotate and balance More

by robinmattern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal, Steve Price, John Lowe
Apr 19, 2018 -

Northwest Hyundai responded

Hi Robin, and thank you! We can't tell you how much we appreciate your customer loyalty! Regards, Troy Oneal - GM - y2203@aol.com

February 28, 2018

Best car buying experience our family has ever had!! From the salesman chris Torres to the management and finance department all were very professional and most important to us was the knowledge they pr More

by LCompian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy O'Neal and Mario Denker , Chris Torres
Feb 28, 2018 -

Northwest Hyundai responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with Chris and our team and we look forward to working with you again down the road. Regards, Troy Oneal - GM - y2203@aol.com

February 19, 2018

New car purchase I have purchased more then 10 cars in over 20 years for me and my 3 daughters and I get excellent service each and every time! I love HUB Hyundai and More

by Lil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Oneal
Feb 20, 2018 -

Northwest Hyundai responded

Lil, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. If there is anything more we can do please come back and see us again anytime! We look forward to your next visit. Take care. Sincerely, Troy Oneal - GM - y2203@aol.com

December 24, 2017

Wonderful team of experienced staff. I went to the dealership knowing what I wanted, and they were able to give it to me. I will definitely do business with Hub Hyundai again More

by sacosse.30
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Harrison
Dec 26, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with their overall experience. We look forward to working with you again. Regards, Troy Oneal - GM - y2203@aol.com

December 12, 2017

My First Car Stephen was great and did a wonderful job with helping pick out the right car! I would highly recommend him to family and friends near the area! More

by Bmac19bgm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen
Dec 13, 2017 -

Northwest Hyundai responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Troy Oneal - GM - y2203@aol.com

December 10, 2017

My Hyundai Hybrid Experience Things could have been more organized especially toward the actual sale process. It’s either short or very long to explain all the issues with your de More

by pianoma
Friendliness
Recommend Dealer
Yes
Dec 11, 2017 -

Northwest Hyundai responded

Pianoma, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Troy Oneal - GM - y2203@aol.com

December 09, 2017

Great Service I'm very pleased with the service I recieved during the purchase of my vehicle everyone was very friendly and helpful I will definitely come back to t More

by loveyessica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Octavio, Ronald Valarezo
Dec 11, 2017 -

Northwest Hyundai responded

Thank you very much for taking your time to leave us a great review! We are pleased to hear about your great experience at Hub Hyundai Mitsubishi of Houston! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Troy Oneal - GM - y2203@aol.com

December 08, 2017

Salesperson Fernando was very pleasant to work with, i enjoyed my experience at THE HUBZ...and even now that my purchase is over, i can still call Fernando for an More

by wimberleyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
FERNANDO ESCOBAR
Dec 11, 2017 -

Northwest Hyundai responded

Thank you so much for taking the time to provide such great feedback. We couldn't be happier that you enjoyed your experience here at our dealership and that Fernando was there to provide you with such great service. Feel free to visit us if you have any further needs. Sincerely, Troy Oneal - GM - y2203@aol.com

December 04, 2017

A pleasant buying experience Carlos was very attentive.to showing and demonstrating the vehicles we were interested in seeing and trying. It was a pleasure to work woth him to id More

by texmac
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
Dec 05, 2017 -

Northwest Hyundai responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Carlos and the rest of the Hub Hyundai team. Thank you for choosing us for your automotive sales and service needs and we look forward to working with you again in the future. Regards, Troy Oneal - GM - y2203@aol.com

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