
Northtown Subaru
Amherst, NY
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514 Reviews of Northtown Subaru
Knowledgeable and personable staff made the purchase of my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was pa my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was patient with all my financing questions and didn't feel pressured or rushed to commit. Will be returning for any service or accessories in the future. More
The team was friendly and professional as always! They took extra care to try and figure out my issue and held onto the vehicle for a few days to ensure it didn’t return. I was looking to potentially They took extra care to try and figure out my issue and held onto the vehicle for a few days to ensure it didn’t return. I was looking to potentially get another brand for my next vehicle but I love the service department here so much I’m not sure if I can! More
I did not buy my 2017 Forester Touring at Northtown which I sincerely regret. But I did transfer all my service there because of total incompetence at another dealer. I have been extremely impressed wit I sincerely regret. But I did transfer all my service there because of total incompetence at another dealer. I have been extremely impressed with get service department. Let’s be real. The service department makes a dealership. You can get the best price with no one behind you. In the long run, but from a dealership where the service department is great. Northtown Subaru has an exemplary service department. More
This was the first time I was ever in the market to buy a new car. I was very pleasantly surprised and grateful that they made it very easy to test drive, figure out financing, and also sign off and explain new car. I was very pleasantly surprised and grateful that they made it very easy to test drive, figure out financing, and also sign off and explain the features on my new car. The sales associate that I dealt with was very friendly and was very understanding about what my needs were, even though I knew what I was looking for. I will definitely recommend the dealership to anybody that is looking for a new car. Subaru are definitely worth the money and these guys know how to sell you on that fact. More
Excellent customer service. Made the test drive experience easy and smooth. Amani made the entire process streamlined and clear. She was upfront about all of the options and mad Made the test drive experience easy and smooth. Amani made the entire process streamlined and clear. She was upfront about all of the options and made things easy for a first time lease. I would be happy to comeback for my next vehicle. More
I would like to thank Caleb for helping me get my retirement car . I love the Army Green color of my 2024 Crosstrek. It was a smooth Purchase and I couldn’t be happier . retirement car . I love the Army Green color of my 2024 Crosstrek. It was a smooth Purchase and I couldn’t be happier . More
Chris Troxel has done it again, worked with us ( the wife this time ) for a second purchase with complete satisfaction ! Talk about consistent quality service, he represents Northtown Subaru with the highest this time ) for a second purchase with complete satisfaction ! Talk about consistent quality service, he represents Northtown Subaru with the highest of standards ! Thank you again Chris and Team Subaru !! More
May have done this review previously but happy to resubmit because the experience was so positive ! With multiple purchases of the 2025 Forester, CHRIS TROXEL was able to make the buying experience i resubmit because the experience was so positive ! With multiple purchases of the 2025 Forester, CHRIS TROXEL was able to make the buying experience incredibly easy. In fact, going back for a third time with our daughter, which really shows our confidence and satisfaction with Chris and Northtown Subaru ! More