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Northtown Subaru

Amherst, NY

4.9
512 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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512 Reviews of Northtown Subaru

March 19, 2025

We really appreciate Amani Elbanna and her hardwork it was great experience . Did her job real quick and clean. Thank again Amani ! More

by Badshakhan7621
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amani Elbanna
Mar 19, 2025 -

Northtown Subaru responded

We're delighted to hear that Amani provided you with a quick and seamless experience at Northtown Subaru. Thank you for sharing your positive feedback!

March 17, 2025

We worked with Paul B regarding looking at SUV's including Subaru and Mazda. Paul was very knowledgeable and great to work with, he went out of his way to answer questions and provide vehicle option More

by msacilowski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bluhm
Mar 17, 2025 -

Northtown Subaru responded

Msacilowski, thank you for sharing your experience with Paul B at Northtown Subaru. We're glad to hear he was knowledgeable and helpful during your SUV search. We apologize for any confusion regarding the terms; we appreciate your feedback and will look into it further! Enjoy your new vehicle!

March 07, 2025

Dennis and I bought our cross trek from Brandon he was professional and helped us immensely it was our first new car in 15 years we love it More

by Brownears
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon, Michael Ahern
Mar 10, 2025 -

Northtown Subaru responded

We're delighted to hear that Brandon provided excellent service during your Crosstrek purchase at Northtown Subaru! Enjoy every moment with your new car, and thank you for choosing us!

March 03, 2025

Adam made the purchase of my new car very easy and comfortable. Went over all features and explained them all on the '25 Forrester I purchased. Also offered for me to call with any questions in usin More

by debbiekogut@yahoo.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam
Mar 04, 2025 -

Northtown Subaru responded

We're delighted to hear that Adam made your car-buying experience smooth and informative at Northtown Subaru. It's great to know you received excellent service with all the features explained on your new 2025 Forester. Enjoy every drive, and feel free to reach out if any questions arise!

March 03, 2025

Quick and professional . Shuttle service was quick. Washed car after safety recall. Friendly staff. Pleasant waiting room. More

by michaelsmyntek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know his name!, Michael Ahern
Mar 04, 2025 -

Northtown Subaru responded

Michael, we're delighted to hear that you had a quick and professional experience with us at Northtown Subaru! It's great to know our shuttle service, friendly staff, and pleasant waiting room made your visit enjoyable. Thanks for the feedback!

March 02, 2025

My experience at Northtown was fantasti, from walking into the dealership to taking delivery. Ethan the sales representative was respectful of my time, and he worked quickly with his sales manager to get More

by xxx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Sodaro
Mar 03, 2025 -

Northtown Subaru responded

We're delighted to hear that your experience at Northtown Subaru was fantastic and that Ethan provided respectful and efficient service. It's great to know our team could offer you an unbeatable deal, along with some valuable extras from the finance manager. Thank you for choosing us!

March 01, 2025

Our Sales Rep, Jenny was Excellent! ... The here was no waiting ... To hec we hope dealer is was honest, fair, friendly, and responsive ... Throughout the process they communicated clea More

by tfatta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jenny Ferguson
Mar 03, 2025 -

Northtown Subaru responded

Thank you for the fantastic feedback! We're delighted to hear that Jenny and our Northtown Subaru team provided excellent service with clear communication throughout your experience. We appreciate your support and look forward to serving you again in the future!

March 01, 2025

Terrible service department. .. Went there to fix my heat after only 17k miles on my new car and my car was giving back to me with nothing fixed... Brought the car back and got a More

by Jingles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Mar 11, 2025 -

Northtown Subaru responded

Thank you for the review. This is not the level of professionalism we strive for and I apologize for any inconvenience caused. Please contact me directly so we can address these issues directly and make things right. Respectfully, Taylor Bonati - Service Manager - (716) 839-3800 ext. 23120

February 28, 2025

Knowledgeable and personable staff made the purchase of my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was pa More

by BenWolf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Wilkinson, Michael Ahern
Feb 28, 2025 -

Northtown Subaru responded

BenWolf, we're delighted to hear that our team at Northtown Subaru made your car purchase a stress-free experience! It's great to know you felt informed and comfortable throughout the process. We look forward to assisting with any future service or accessory needs!

February 28, 2025

Excellent support from Gabriel in servicing my car, even providing a loaner when they couldn’t get parts on the same day. More

by Wrotnic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel N.
Feb 28, 2025 -

Northtown Subaru responded

We're delighted to hear that Gabriel provided excellent support during your visit at Northtown Subaru. It's great to know the loaner car helped while waiting for parts. Thank you for sharing your experience!