
Northtown Subaru
Amherst, NY
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512 Reviews of Northtown Subaru
We worked with Paul B regarding looking at SUV's including Subaru and Mazda. Paul was very knowledgeable and great to work with, he went out of his way to answer questions and provide vehicle option including Subaru and Mazda. Paul was very knowledgeable and great to work with, he went out of his way to answer questions and provide vehicle options. We are very satisfied with the vehicle. One snag is that we agreed on terms but because we bought a Mazda, we were told they would not go as low as was indicated because it was done through Subaru (all Northtown as far as we were concerned). Hat?? More
Dennis and I bought our cross trek from Brandon he was professional and helped us immensely it was our first new car in 15 years we love it professional and helped us immensely it was our first new car in 15 years we love it More
Adam made the purchase of my new car very easy and comfortable. Went over all features and explained them all on the '25 Forrester I purchased. Also offered for me to call with any questions in usin comfortable. Went over all features and explained them all on the '25 Forrester I purchased. Also offered for me to call with any questions in using all the features. Excellent service. More
Quick and professional . Shuttle service was quick. Washed car after safety recall. Friendly staff. Pleasant waiting room. Shuttle service was quick. Washed car after safety recall. Friendly staff. Pleasant waiting room. More
My experience at Northtown was fantasti, from walking into the dealership to taking delivery. Ethan the sales representative was respectful of my time, and he worked quickly with his sales manager to get into the dealership to taking delivery. Ethan the sales representative was respectful of my time, and he worked quickly with his sales manager to get to a bottom line figure that reflected a truly unbeatable deal. Then, the finance manager added on a few extras at extremely fair prices ensure that I was fully committed to Northtown. More
Our Sales Rep, Jenny was Excellent! ... The here was no waiting ... To hec we hope dealer is was honest, fair, friendly, and responsive ... Throughout the process they communicated clea ... The here was no waiting ... To hec we hope dealer is was honest, fair, friendly, and responsive ... Throughout the process they communicated clearly what all the steps throughout turn in of our leased car and the one. More
Terrible service department. .. Went there to fix my heat after only 17k miles on my new car and my car was giving back to me with nothing fixed... Brought the car back and got a .. Went there to fix my heat after only 17k miles on my new car and my car was giving back to me with nothing fixed... Brought the car back and got a loaner and they had to keep my car for 6 days to fix the issue. When I FINALLY got my car back there were a bunch of scratches on my front bumper and they didnt put the panelling on the inside of my car back all the way!! Not to mention the trash they left in my car... So unprofessional. I talked to the manager about the scratches and he said he will check the cameras and get back to me.. wft dude... I STILL have yet to hear back from them. Thanks for making my car worse than it was when I brought it there.. More
Knowledgeable and personable staff made the purchase of my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was pa my new car stress free. Went over all the options, features, and add-ons I was interested in and several I wasn't aware of on the '25 Outback. Was patient with all my financing questions and didn't feel pressured or rushed to commit. Will be returning for any service or accessories in the future. More