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Northtown Subaru

Amherst, NY

4.9
532 Reviews

3930 Sheridan Drive

Amherst, NY

14226

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532 Reviews of Northtown Subaru

May 16, 2025

They did great job doing New York inspection and l will come back for other services More

by Miketryniak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 16, 2025 -

Northtown Subaru responded

Thank you for sharing your review, Mike! We appreciate you as a loyal customer!

May 14, 2025

The service department is excellent with communicating to the customer. They also have outstanding customer service. Sherri was phenomenal with attentiveness to my car service. More

by Drew Stella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Lewis
May 15, 2025 -

Northtown Subaru responded

Drew, we're delighted to hear that Sherri and the team at Northtown Subaru provided you with excellent communication and outstanding customer service. Thank you for the kind words!

May 13, 2025

Service department was courteous and checked me in on time. Appointment didn’t take long at all. More

by Bassluvr66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhianna
May 15, 2025 -

Northtown Subaru responded

Thank you for visiting Northtown Subaru! We hope we have the opportunity to serve you again in the future!

May 12, 2025

The scheduled service I received from Andy Stewart was exceptional as usual. He is an asset to Northtown Subaru service department. Keep him around for a long time. More

by Rdubil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Strewart
May 14, 2025 -

Northtown Subaru responded

We're delighted to hear that Andy provided exceptional service during your visit at Northtown Subaru. We'll make sure he knows how much you appreciate his efforts! Thanks for the great feedback!

May 12, 2025

Nick was outstanding! 10/10 Thanks for the prompt service. Will come again in the future More

by NCWrangler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Calandra
May 14, 2025 -

Northtown Subaru responded

We're so glad Nick & the Northtown Subaru team could assist you! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future!

May 09, 2025

Service Dept is always professional timely and top notch! Sherrie and the staff always take great care when I’m in for my oil changes. No complaints at all! More

by Linda.pawenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ahern
May 12, 2025 -

Northtown Subaru responded

Linda, we're delighted to hear that Sherrie and the Northtown Subaru service team consistently provide you with top-notch care. Thank you for your kind words!

May 09, 2025

Andy in the service department handled a complex issue while we were traveling. He explained the situation and had it resolved that morning. Andy was very understanding and professional and is certainly More

by Mark C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
May 12, 2025 -

Northtown Subaru responded

Mark, we're delighted to hear that Andy provided such excellent service during your visit at Northtown Subaru. It's great knowing he could resolve the issue promptly and professionally for you. Safe travels!

May 09, 2025

My experience was excellent from beginning to end. The appointment was setup easily, When I arrived my work was setup quickly and additional items were added only after a clear explanation of the adva More

by fred d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Meyer
May 12, 2025 -

Northtown Subaru responded

Fred, we're delighted to hear that your experience at Northtown Subaru was seamless and satisfactory from start to finish. Our team always aims for clear communication and timely service. Thanks for choosing us!

May 06, 2025

I’m always please with the service at Northtown Subaru. Whether it’s an oil change or inspection etc.. they always keep you informed and will even provide transportation while you’re car is getting service More

by Sabres1carlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
May 07, 2025 -

Northtown Subaru responded

Hi Carlo! We're delighted to hear that you consistently have a positive experience with our service team at Northtown Subaru. Keeping you informed and providing convenient transportation options are just some of the ways we aim to make your visits as smooth as possible. Thank you for choosing us!

May 03, 2025

Thank you so much Chris, Josh and staff at Subaru! You are all very friendly, patient, understanding and informative. Quick oil change, tire rotation and check of my brakes and battery function as I More

by suesedona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris, Josh
May 05, 2025 -

Northtown Subaru responded

Sue, we're delighted to hear that Chris, Josh, and our team at Northtown Subaru provided you with excellent service! It's great knowing you enjoyed our comfy waiting area and appreciated the extra touches like a car wash. Thanks for sharing your experience!

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