Northside Imports Houston

Known and Classical Dealership Approach Very friendly and professional contact. I had my re-negotiation done over the phone after seeing the vehicle. I told them what I was going to pay as a Very friendly and professional contact. I had my re-negotiation done over the phone after seeing the vehicle. I told them what I was going to pay as an exact amount, and it was confirmed by the manager. I caught them charging me an extra $399 for some sort of insurance coverage. They took it off after a few minute conversation then they added $150 inventory fee that was not there originally. I asked for a condition report about the vehicle multiple times if there was anything to disclose. They said “OK” every time but it was never provided. I took the vehicle to the Alpine Motor Works for an inspection, great people about European cars. They found out that the engine was either replaced or rebuilt and still leaking oil, and engine mount fluid was leaking. You don't expect it on a 2011 GL 350 Diesel at 40 K miles. When I was back to the dealership they disclosed that there was some engine work done. I would expect some issues on a used car. I would expect them to disclose it when I asked for at the beginning then it wouldn't look like they tried to scam and wasted my almost 7 hours. More

No Pressure -- Plesent Test Drive I found a pre owned car online of interest to me which was on their lot. I made a brief online inquiry about the car. A phone call later and I had a t I found a pre owned car online of interest to me which was on their lot. I made a brief online inquiry about the car. A phone call later and I had a test drive scheduled. Upon arrival Ben the sales rep already had the car up front waiting for me. No walking around in the heat trying to locate it. The test drive was quite enlightening. I was impressed with Ben's knowledge about the vehicle and his ability to answer most all of my questions. The car is most definitely on my shot list. Lastly, my trip to the dealer was a great opportunity to have a look at a handful of Italian exotics and even get some questions answered about them. More

Outstanding sales folks Looking at a $22k used Jeep. Mr Flores and Mr Hogg gave me the same attitude and attention as if it was a $70k purchase. They could not have been mo Looking at a $22k used Jeep. Mr Flores and Mr Hogg gave me the same attitude and attention as if it was a $70k purchase. They could not have been more friendlier or helpful. Good luck to you both. More

very knowledgeable, customer focused! Refreshing to find such great product lines with a staff that is very knowledgeable and focused on the customer's needs! Bravo Courtney, god job! Refreshing to find such great product lines with a staff that is very knowledgeable and focused on the customer's needs! Bravo Courtney, god job! More

no pressure to buy Went to look at a Tundra,sales people were friendly and no high pressure which is why I hate to car shop. They should give lessons to other dealers sa Went to look at a Tundra,sales people were friendly and no high pressure which is why I hate to car shop. They should give lessons to other dealers sales teams, definitely would buy from them if I found the right car or truck.....highly recommended!! More

Easy, stress free car buying experience This is my third vehicle from this dealership. And each time they have done a better job than the previous time. This is my third vehicle from this dealership. And each time they have done a better job than the previous time. More

Excellent service Superb customer service - we drove five hours and it was worth the commute. We will reccomend this dealership to all our friends and family. Courtney Superb customer service - we drove five hours and it was worth the commute. We will reccomend this dealership to all our friends and family. Courtney Weaver was Awesome! More

Prize Very quick to respond to all my requests. And did so in a very helpful way. He was very eager to expedite my deal in the best way possible. Very quick to respond to all my requests. And did so in a very helpful way. He was very eager to expedite my deal in the best way possible. More

Ir esa great It's the best expierance ever and looking forward to doing business with them and had a good time, food was good and music was great It's the best expierance ever and looking forward to doing business with them and had a good time, food was good and music was great More

Good experience Great experience I am a former car salesman and use to the hustle and bustle of car Dealerships .Didn't happen here the process took 1 hour no back an Great experience I am a former car salesman and use to the hustle and bustle of car Dealerships .Didn't happen here the process took 1 hour no back and forth got a excellent price Thanks again More