Northside Imports Houston

Experience at Northside Imports DeLawrence (Salesman), Ryan (Store Director) and other staff members went over and beyond to ensure that my service was exceptional. I am truly enjoyi DeLawrence (Salesman), Ryan (Store Director) and other staff members went over and beyond to ensure that my service was exceptional. I am truly enjoying my Maserati Ghibili and looking forward to future visits. I highly recommend Northside Imports. Again.. thanks for your hard work and dedication with purchasing my vehicle. More

Exceptional Experince Always incredible no matter what you are there for!!! Whether it be sales, service or parts!!! You are always greeted and made to feel like family!!! Always incredible no matter what you are there for!!! Whether it be sales, service or parts!!! You are always greeted and made to feel like family!!! More

Awesome car The sales person was very helpful , the interior of the car was soft and well put together. The fell of the car was high impact and smooth . The sales person was very helpful , the interior of the car was soft and well put together. The fell of the car was high impact and smooth . More

Unpleasant business It was very unfortunate that they turned a deal down for a difference of $ 500.00 when I was willing to put down $10000 payment or better yet pay it a It was very unfortunate that they turned a deal down for a difference of $ 500.00 when I was willing to put down $10000 payment or better yet pay it all . There was a lock of customer service and failure to establish a clientele. More

Great experience! A very pleasurable experience! Ben and the rest of the staff made the transaction seamless and enjoyable! I would recommend Northside Imports without A very pleasurable experience! Ben and the rest of the staff made the transaction seamless and enjoyable! I would recommend Northside Imports without reservation. Ultra high quality purchasing experience with zero pressure. More

Excellent service and experience My first experience with this dealership exceeded my expectations. I was seen as more than just a customer I was treated like an individual with uniq My first experience with this dealership exceeded my expectations. I was seen as more than just a customer I was treated like an individual with unique desires for my next vehicle. I was not rushed or pressured in anyway but I was encourage with regards to obtaining the vehicle I sought. I was assisted by De Lawarence and he was excellent in service and knowledge about the vehicles. Looking forward to working with this dealer again. More

Known and Classical Dealership Approach Very friendly and professional contact. I had my re-negotiation done over the phone after seeing the vehicle. I told them what I was going to pay as a Very friendly and professional contact. I had my re-negotiation done over the phone after seeing the vehicle. I told them what I was going to pay as an exact amount, and it was confirmed by the manager. I caught them charging me an extra $399 for some sort of insurance coverage. They took it off after a few minute conversation then they added $150 inventory fee that was not there originally. I asked for a condition report about the vehicle multiple times if there was anything to disclose. They said “OK” every time but it was never provided. I took the vehicle to the Alpine Motor Works for an inspection, great people about European cars. They found out that the engine was either replaced or rebuilt and still leaking oil, and engine mount fluid was leaking. You don't expect it on a 2011 GL 350 Diesel at 40 K miles. When I was back to the dealership they disclosed that there was some engine work done. I would expect some issues on a used car. I would expect them to disclose it when I asked for at the beginning then it wouldn't look like they tried to scam and wasted my almost 7 hours. More

No Pressure -- Plesent Test Drive I found a pre owned car online of interest to me which was on their lot. I made a brief online inquiry about the car. A phone call later and I had a t I found a pre owned car online of interest to me which was on their lot. I made a brief online inquiry about the car. A phone call later and I had a test drive scheduled. Upon arrival Ben the sales rep already had the car up front waiting for me. No walking around in the heat trying to locate it. The test drive was quite enlightening. I was impressed with Ben's knowledge about the vehicle and his ability to answer most all of my questions. The car is most definitely on my shot list. Lastly, my trip to the dealer was a great opportunity to have a look at a handful of Italian exotics and even get some questions answered about them. More