Northside Imports Houston

Love Marilyn, Santiago and Ed! Awesome dealership to work with. The only one I actually go back and visit!! They remember you as if you're family! work with. The only one I actually go back and visit!! They remember you as if you're family! More

I actually just stopped in to look into a Fiat that I was interested in when I realized that there were to two Harley Davidson motorcycles that happened to be there. Theresa approached me and asked if there interested in when I realized that there were to two Harley Davidson motorcycles that happened to be there. Theresa approached me and asked if there were any questions that I had regarding anything in the shop. I immediately told her that I was wanting some information about one of the Harleys that they had in the shop. She was able to give me all the information that I needed to make the decision to purchase this bike. As it was late on a Saturday evening they tried their very best to get me out of there on the bike, however the banks were closed so I would have to wait until Monday for the bike. I realized at that time that I did not have a ride to get me there where I could take the bike with me without leaving one behind. Well Theresa offered to come and pick me up and I tell you that I do not live close at all. She and Billy made this all possible and I really appreciate her non-pushy approach. That put me at ease very quickly. All was good to go then once I got the bike out of the shop for some reason or another the battery was dead, that is when the pther gentleman came over and charged the battery and made sure that I had enough of a charge so that I would not have to worry about it starting up later when I was off of work. Needless to say I left an extremely satisfied customer and I look forward to coming back and hopefully purchasing a Fiat sometime in the near future. More

I LOVE MY FIAT... I CAME TO THIS DEALERSHIP THINKING I WOULDN'T GET APPROVED SINCE HELFMAN FIAT TOLD ME I NEEDED A HUGE DOWN PAYMENT. SO MY PARTNER RANDY BROUGHT ME HERE AND I WAS APPROVED WITH 0 DOWN... WOULDN'T GET APPROVED SINCE HELFMAN FIAT TOLD ME I NEEDED A HUGE DOWN PAYMENT. SO MY PARTNER RANDY BROUGHT ME HERE AND I WAS APPROVED WITH 0 DOWN... BRANDON WAS THERE SINCE WE WALKED IN THE DOOR... ANYTHING WE NEEDED HE WAS THERE... EVERYONE AT THIS DEALERSHIP IS SO WONDERFUL!!!!! WE RECENTLY WENT TO THE 500L SHOWING AND EVERYONE TREATED US LIKE WE WERE FAMILY!!!! I LOVE THIS DEALERSHIP AND WILL PURCHASE OUR NEXT FIAT FROM THIS DEALER!!!! THANKS BRANDON FOR MY FIAT!!! --PAUL & RANDY More

In addition to being a clean, well-kept dealership the staff was great. They allowed me to browse for a bit before approaching me (which I like) and when they did were very friendly and easy going. I sp staff was great. They allowed me to browse for a bit before approaching me (which I like) and when they did were very friendly and easy going. I spoke with Marilyn first and she got Theresa to help me out. Theresa listened patiently to what I was looking for and then showed me what she felt like would be a perfect fit. She also asked me what other cars I was considering besides Fiat. After telling her a few more models, she suggested that we go to their other lot where they had a few of the ones I mentioned. That way, I could test drive a bunch all in one place rather than me driving around all day from dealership to dealership. That was very cool of her and in addition to saving me time, gave me a great feel for what I liked and what I could do without on a number of different types of cars. (BTW, she did all this knowing from the beginning that I had no intention to actually buy today). She had a very "I'm here to help and will do what I can, but will not try to force a sale" type attitude, which I also appreciated very much. After the test drives, I met Ed the manager and spoke with him briefly... also very friendly and helpful. Overall, I would highly recommend Northside Fiat if one is looking for a Fiat or just to check out some of the other cars people have traded in that they have. More

Best experience I've ever had at a dealership bar none. They were very helpful and went above and beyond what I expected. They know the product very well and obviously love the cars they sell. I have none. They were very helpful and went above and beyond what I expected. They know the product very well and obviously love the cars they sell. I have recommended several people to this studio and they have all been treated with the same great service and attitudes...even when staying until 9:30pm or 10:00pm to complete the deal. I have purchased several new cars over the years and can tell you that this was by far a better all around experience. The first time we walked in just to take a look at the new models we were treated as though we were staying the night in a high end hotel. We were approached more in a manner of the staff wanting to help us find what we were looking for instead of a high pressure hard sell. Very laid back environment where you do indeed feel like a guest and not just another potential check walking in the door. My wife hated the Fiat when we first bought mine, then she fell in love, so we picked out one for her, then I traded up to an Abarth, now we are going to purchase a 500L. Thats all in a year and its not only because we have fallen in love with the Fiat brand but also the friendly atmosphere created by Ed, Santiago, and Marilyn. In fact everyone there that we have dealt with has turned out to be very nice and very helpful. We would not hesitate to purchase another Fiat from Northside with the help of Ed and Santiago and we bother them all the time with questions and new interest and are always greeted with a friendly smile. Like I said this has been the best buying experience I have ever had and as long as Northside Fiat is around they will continue to have my family as customers. More

I have purchased three FIATs from Ryan and I would not hesitate to recommend him and the dealership to anyone. First class buying experience from start to finish. hesitate to recommend him and the dealership to anyone. First class buying experience from start to finish. More

We have purchased 4 Fiats from Santiago and Ed over the past year. We would definitely recommend them as well as the entire team of Northside Fiat. They are always very polite and professional, going out past year. We would definitely recommend them as well as the entire team of Northside Fiat. They are always very polite and professional, going out of their way to make things happen. They are excellent with customer service and they give you a great deal. If you want to buy a Fiat, this is the ONLY studio you should go to. I'm sure this will not be our last purchase (even though we have 4 Fiats now) More

I wanted to thank Theresa for her great customer service I wanted to thank Theresa for her great customer service as I purchased my first Fiat! It seems to be such a fun little car. The experience at Nor I wanted to thank Theresa for her great customer service as I purchased my first Fiat! It seems to be such a fun little car. The experience at Northside Fiat was great, especially because of Theresa. She took care of our every need (especially trying to speed up the process) and it was a pleasure getting to know her. More