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Northside Honda

San Antonio, TX

Overview
Employees
Reviews
Vehicles
4.8
739 Reviews
Welcome to Northside Honda, your go-to dealership for all of your automotive needs. When you visit our lot and meet our staff, you’ll soon see that providing our customers with a first-rate dealership experience is our top priority. Our Honda dealership serves all commuters in the San Antonio, Schertz, and Alamo Heights region. We’re proud to now be a part of the family-owned Northside Automotive Group, which has loyally served Texas drivers for over 35 years. We know what it takes for our customers to drive away happy in a new or used Honda they love. So, come by our Texas Honda dealership and see how Northside makes your shopping experience both easy and fun!
Contact Dealership

9100 San Pedro Ave

San Antonio, TX

78216

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Showing 739 reviews

July 21, 2024

Good service. Expected wait time a bit longer than expected with no update while waiting. Service was good, but not great. More

by JACOBUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2024 -

Northside Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, so we will share your comments with the team. We appreciate your patience and your business. Thank you for choosing Northside Honda. Jaime Anteola General Manager

July 20, 2024

Great service and price! Was able to adapt to Microsoft crisis and xxx dilemma to get me out.” In reasonable time. More

by PHYZGUY67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

It's great to hear that we were able to efficiently help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 20, 2024

2 hours was too long to get the simple work done on my car. We waited over 2 hours to get the work done. More

by Ronald French
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lacye Laning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2024 -

Northside Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Jaime Anteola General Manager

July 19, 2024

The entire staff that I encountered were friendly, professional and knowledgeable. The service on my vehicle was done on timely manner and outstanding quality. More

by agarza7763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

It's great to hear that the entire staff was so helpful. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

July 19, 2024

They did a really great job. The charges were extremely reasonable. Finished at the promised time. More

by mimbimbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexa Olivo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Strawn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2024 -

Northside Honda responded

Thanks for sharing your thoughts about your experience with Northside Honda. We appreciate your business and hope to see you again soon! Jaime Anteola General Manager

July 19, 2024

Mark and other members of the service team kept me updated during the day. They also conveniently arranged transportation to and from the dealership. More

by BDD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Hannawi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for taking the time to share your thoughts on working with the team. I'm glad to hear Mark and the service team delivered such a great experience! Jaime Anteola General Manager

July 19, 2024

I always have a seamless experience when I take my car to Honda. Never any problems, and the employees are wonderful. More

by LISARSOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Thank you for choosing Northside Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jaime Anteola General Manager

July 19, 2024

She is a joy to work with and extremely knowledgeable and sharp. I always work with her. More

by KLGIVLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacye Laning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2024 -

Northside Honda responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Northside Honda, we look forward to having you as a valued customer for many years to come! Jaime Anteola General Manager

July 19, 2024

Very slow service, long wait times where seemingly nothing is happening, employees take a lot of smoke breaks, finance guys are very rude and condescending. More

by nbcouncilor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Frank Macias
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2024 -

Northside Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jaime Anteola General Manager

July 18, 2024

First time I have Honda, love this. Micheal is very helpful and friendly, he fulfills my requirements, he showing One car and I get it . Also accounts person (Mark) doing everything easy More

by hossainmdi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Frank Macias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 19, 2024 -

Northside Honda responded

It's great to hear that Michael was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Northside Honda! Jaime Anteola General Manager

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