Mark Hannawi

I made an appt for an oil change. They were offering a pkg which I opted for. When they tried to do the tire rotation, the lug nut got stuck when trying to remove it, so they couldn't They were offering a pkg which I opted for. When they tried to do the tire rotation, the lug nut got stuck when trying to remove it, so they couldn't do the tire rotation. I need to hv the lug nut forced off & break the stud. So I need to hv that done. I was very irritated. More

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I’m a first time customer, and what stand out for me is the fast, and friendly service, and mostly their competitive pricing. I will service my vehicle here again. the fast, and friendly service, and mostly their competitive pricing. I will service my vehicle here again. More

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Our service advisor, Marc Hannawi was excellent. Very friendly, listening to our questions and being responsive to them. The other employees that I met, Nathan, Errol and Lacey were also excellent a Very friendly, listening to our questions and being responsive to them. The other employees that I met, Nathan, Errol and Lacey were also excellent along with the person in the parts department. We definitely will bring our vehicle to Northside Honda in the future! More

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Always a pleasure coming here for vehicle service. Mark is always the best! Mark always takes care of me and I trust him wholeheartedly with my vehicle anytime. He's a true diamond! Mark is always the best! Mark always takes care of me and I trust him wholeheartedly with my vehicle anytime. He's a true diamond! More

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Not the dealership the employee he is the best of the best in customer service he is a 10 star best in customer service he is a 10 star More

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Wonderful experience, my process was smooth and he carefully explained the process and what was needed. carefully explained the process and what was needed. More

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Really helpful and pleasant. Make you feel like you are dealing with a friend and make you feel comfortable around him. Make you feel like you are dealing with a friend and make you feel comfortable around him. More

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After much help 2 years ago getting advice on how to sell my deceased in-laws Civic Honda, I not only chose to buy a Honda, but insisted on getting it from Northside Honda. Never considered shopping around t my deceased in-laws Civic Honda, I not only chose to buy a Honda, but insisted on getting it from Northside Honda. Never considered shopping around to other Honda locations at all. More

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I was promptly greeted by Mark Hannawi. He prepared the paperwork for the needed oil change and also explained additional work that might be needed once my car was checked. He kept me inf He prepared the paperwork for the needed oil change and also explained additional work that might be needed once my car was checked. He kept me informed while my car was being serviced. He was very courteous and helpful and I appreciate his professionalism. More

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Friendly and professional. Took time to explain the services to be done. I appreciate the excellent customer service and would recommend them to anyone looking for a reliable c Took time to explain the services to be done. I appreciate the excellent customer service and would recommend them to anyone looking for a reliable car service. More

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