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North Point Volvo Cars

Alpharetta, GA

4.7
70 Reviews
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1570 Mansell Rd

Alpharetta, GA

30009

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Showing 70 reviews

January 03, 2025

The Service Dept. Is wonderful! The best Svc Mgr there is Malcom! I always get a clean loaner and clean vehicle upon return! I bought during Covid so I don’t have an More

by Terrie E,
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malcom
Jan 04, 2025 -

North Point Volvo Cars responded

Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!

December 29, 2024

I purchased an XC 60 in 2021 from Northpoint Volvo sales rep Richard "Rick" Small. He is the best! So kind, knowledgeable, easy to chat with, and explains everything. I leased an XC 90 this time, Dec 2024 More

by C. Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Small
Jan 03, 2025 -

North Point Volvo Cars responded

Thank you for taking the time to leave such a kind review! We’re delighted to hear that our team met your expectations. We appreciate your support and can’t wait to serve you again soon.

December 29, 2024

I haven’t purchased a car in 10 years and I had a great experience. Owen was friendly, knowledgable, and patient. The showroom was clean and everyone was kind and professional. More

by Laurel W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen
Jan 03, 2025 -

North Point Volvo Cars responded

Your positive feedback means the world to us. Thank you for allowing us to exceed your expectations—our team is here for you anytime!

December 05, 2024

Zach was very helpful and the buying process was extremely easy. Thank you for everything. More

by Tierrajones223
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bank
Dec 06, 2024 -

North Point Volvo Cars responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

November 11, 2024

Anthony Jones met us immediately upon our arrival and proceeded to dazzle us with detailed description of the lease deals they had available. He was attentive and knowledgeable. He had us sold on the ne More

by Betty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Mark Smolyar
Nov 15, 2024 -

North Point Volvo Cars responded

Betty, we're glad you had such a wonderful experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at North Point Volvo!

September 26, 2024

My husband and I worked with Anthony Jones online before traveling from Statesboro to purchase our first Volvo. He gave us a fantastic deal that we couldn't refuse. The entire process was seamless and eas More

by Nancy Smith
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
Oct 26, 2024 -

North Point Volvo Cars responded

Hi Nancy Smith, thank you for taking the time to leave a review for us at North Point Volvo. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

September 25, 2024

We have purchased several vehicles in the last year, and our experience with Anthony Jones and the entire staff at North Point Volvo was by far the best buying experience we've ever had. We traveled from N More

by julia.stockton1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Tim (used car sales manager)
Oct 26, 2024 -

North Point Volvo Cars responded

Hi Julia.stockton1020, thank you for taking the time to leave a review for us at North Point Volvo. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2024

This dealership has always exceeded my expectations. Their quality work and the courtesy of their representative goes consistently above and beyond. I have used other dealership in Georgia and in other More

by Norma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Wise
Oct 26, 2024 -

North Point Volvo Cars responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

April 01, 2024

Great experience with Anthony Jones guiding me each step of the way. He was a tremendous help with the purchase selection, trade, and financing end. More

by arborgategood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
Oct 26, 2024 -

North Point Volvo Cars responded

Arborgategood, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

January 07, 2024

I was called on the way to Atlanta and she said the car sold, and she told me they would take the car off the internet. Four (4) days later the car still on the internet...Imagine that!....Can we ALL say " More

by sticks
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not Sure, Melissa Wadley
Oct 26, 2024 -

North Point Volvo Cars responded

Hi there., we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Your comments will be shared with our team to ensure situations like this are addressed and improved upon. Again, we appreciate your feedback.

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