North Point Volvo Cars

Marcus and Matt are two of my favorite people in the world! They always take care of me, and I always have excellent service at North Point Volvo. world! They always take care of me, and I always have excellent service at North Point Volvo. More

Joseph is amazing, he tried his best to help me in timely manner. I really appreciate it! manner. I really appreciate it! More

Daniel delivered a fast and efficient purchase experience. It will certainly be a memorable one. Well done! experience. It will certainly be a memorable one. Well done! More

Had a great experience, was promptly given a loaner vehicle and apprised of the service status. Overall highly recommended vehicle and apprised of the service status. Overall highly recommended More

Courteous and prompt service. The staff was friendly and the waitng area was quiet where I could be myself while the car was being serviced. The staff was friendly and the waitng area was quiet where I could be myself while the car was being serviced. More

I had a scheduled routine maintenance w/tire replacement. The tires were pre-ordered for the appointment and the maintenance was a simple routine service. When the appointment was scheduled, I was informed i The tires were pre-ordered for the appointment and the maintenance was a simple routine service. When the appointment was scheduled, I was informed it would take between two and 2 1/2 hours therefore waiting at the dealership was only a minor inconvenience. I arrived to my appointment 20 minutes early and was told the service would take 2 to 3 hours. I waited for all services to be completed for four hours. And I can personally and respectfully tell you that the service department was very quiet in the total time that I was there. In fact, I can guarantee that there were no more than four car owners sitting in the lobby the whole time I was there while waiting for their vehicles. Four hours with no explanation and not even a sorry for my wasted time is totally inexcusable. More

Made an online reservation for a 20,000 mile service on our 2025 XC60. We also made a reservation for a loaner vehicle and had confirmation, as we had to attend a meeting in Atlanta that same morning. Upon our 2025 XC60. We also made a reservation for a loaner vehicle and had confirmation, as we had to attend a meeting in Atlanta that same morning. Upon checking in we were informed that no loaner vehicles were available. The Service Rep then offered a rental vehicle, which would have to be delivered to the dealership, or an Uber. In the interest of time we chose the Uber. Everything worked out great. So glad they offered other transportation options!!! During my meeting, I received texted updates from the Service Rep regarding the status of our vehicle. At the conclusion of our meeting, the Service Rep made return Uber arrangements for us. Upon returning, the Service Rep went over our vehicles service and check up very thoroughly. Great job, Great Customer Service!! More

Excellent Customer Service experience at check in and out. Services on the car was prompt and detailed. We're impressed! out. Services on the car was prompt and detailed. We're impressed! More

Had 2 appointments with the service department and both times didn't fix the problem. times didn't fix the problem. More

Always a pleasure to go to their service department as the employees take great care of you and your vehicle. Extremely happy with this dealership and their service department the employees take great care of you and your vehicle. Extremely happy with this dealership and their service department More