
North Point Volvo Cars
Alpharetta, GA
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Clean and friendly dealership with nice amenities. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. Customer service was great and they kept me informed on repair status and got me a rental for duration of repairs. More
Thank you so much to Louis for the great buying experience. I normally hate going to dealers due to the pressure and sales tactics, but I really liked that Louis was not pushy in trying to sell me experience. I normally hate going to dealers due to the pressure and sales tactics, but I really liked that Louis was not pushy in trying to sell me a vehicle. Really made my decision so much better. Additionally he kept me updated throughout the entire buying process all the way up until the vehicle was ready for pickup. Highly rate North Point Volvo and would go back to them again in the future. More
Communication with the service techs could be improved. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. They need to not assume we know as much as they do about the cars and also don’t be dismissive because you are busy. More
I always am impressed with the service at this dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick dealership. I also know if I’m having issues with the technology or the navigation system the service department is always ready to help with a quick phone call. I appreciate you all! More
My Service contact Matthew Price makes my service experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. experience exceptional . Answers my old lady questions with patience and personal attention. Therefore, i always ask for Matt.. More
I received excellent customer service and satisfaction today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson today at the Volvo Alpharetta Dealership. Matthew, was excellent and provided excellent assistance. Thank you Adrian Jackson More
I had an excellent experience at Volvo North Point! From start to finish, the service was seamless, and the team went above and beyond to take care of my vehicle. A special shoutout to Garrett, who pro From start to finish, the service was seamless, and the team went above and beyond to take care of my vehicle. A special shoutout to Garrett, who provided outstanding customer service—he was knowledgeable, communicative, and made sure everything was handled efficiently. It’s rare to find a service department that’s both professional and genuinely caring, but Volvo North Point delivers on both. I highly recommend them to anyone looking for top-notch service! More
Always courteous. I’ve never had a negative experience there. It was one of the best and most respectful buying processes I’ve ever had. Service is great too. They go I’ve never had a negative experience there. It was one of the best and most respectful buying processes I’ve ever had. Service is great too. They go the extra mile. More