North Point Volvo Cars

I Took my 2002 XC 70 to Northpoint Volvo twice to have my transmission analyzed. I had done prior research on the problem and found that there was somewhat of an epidemic problem with these transmissions my transmission analyzed. I had done prior research on the problem and found that there was somewhat of an epidemic problem with these transmissions which were subcontracted to a Japanese firm from Volvo. The 1st visit was to have a updated software download done as recommended by a few "gurus" on the internet. That did not solve the problem. I wanted to find out specifically what was causing the transmission to slip and shift erratically. I was told that it would need to be diagonsed and the cost would be $98.00. I had this done, but it was inconclusive. The technician said that there was an internal fault, but he could not specifically tell me what it was. This is about what I knew prior to paying the $98.00. He said that the transmission would need to be replaced at the charge would be in excess of $4000.00. I was less than happy about his recommendation. I did more research and found that Brannon Tranmissions in Loganville, Ga specialized in repairing the issues with these transmissions. I took the car to Brannons's where he replaced the valve body and a few other parts for $644.00. Now the transmission works perfectly. I asked for my $98.00 to be refunded and the dealership refused. Mr, Brannon test drove the car and told me exactly what the problem was and the cost to fix it-$644.00. It is apparent that Northpoint Volvo lacks qualified transmission techs. It is apparent that Northpoint Volvo is concerned only about their profitability and not their Volvo driving customers. More

I bought my car new from this dealer. The vehicle had the fuel pump recalled. The Parts manager told that it was regrettable that I had this problem but did nothing to assist. He stuck me with a $700 repair. fuel pump recalled. The Parts manager told that it was regrettable that I had this problem but did nothing to assist. He stuck me with a $700 repair. DO NOT go here! More

They withhold information...like who is shipping the car you own/just bought. Hook you in with price..but after that downhill...miss promised timelines repeatedly. They forget who the customer is. you own/just bought. Hook you in with price..but after that downhill...miss promised timelines repeatedly. They forget who the customer is. More

I'm VERY skeptical of car dealerships - we all know the stereotypes. North Point Volvo is a total exception. I bought a 2004 V70XC Wagon from a lovely gentleman named Tom Karwoski. After negotiation, I stereotypes. North Point Volvo is a total exception. I bought a 2004 V70XC Wagon from a lovely gentleman named Tom Karwoski. After negotiation, I was given a bottom-line, drive-out price, which was never altered - I paid exactly what I expected. I called Tom a couple of days after and asked for a copy of all the service recordsmy car from it's pre-sale inspection & shape-up. The dealership had done a oil change, and installed all new battery, struts and brake pads, just beforing putting it on the lot. Tom didn't even mention this when selling the car to me - it was just a happy accident I found out after I bought the car ( & later confirmed this with my mechanic that this was all done). The entire transaction was a pleasure. This is not your average shim-sham dealership. More

Tom Kingel made the purchase of my 2007 S80 V8 very easy, and I recommend him to friends since he is very knowledgeable about Volvos. Shelby and Adam are both make it very easy to get service done quickly, a and I recommend him to friends since he is very knowledgeable about Volvos. Shelby and Adam are both make it very easy to get service done quickly, and have even managed to get me in and out when I was pressed for time. All around one of the best dealerships around, including one of the best priced for repairs. More

We went to this dealership looking for a particular vehicle at a particular price. Ross was very helpful and professional answering any questions we had. They did not have exactly what we were lookin vehicle at a particular price. Ross was very helpful and professional answering any questions we had. They did not have exactly what we were looking for but Ross didn't waste our time trying to put us in a more expensive car that was out of our budget. He even made some recommendations of other dealerships to try and some to stay way from. Even though this particular location did not have the vehicle we were looking for, we felt good about the whole experience and would gladly do business with them in the future. More

THIS is an AMAZING dealership! I have never experienced car buying at such a level and I have bought many vehicles! North Point Volvo will be the dealership standard to which I will compare all others! I car buying at such a level and I have bought many vehicles! North Point Volvo will be the dealership standard to which I will compare all others! Instead of a grueling experience that takes hours, I picked out the car online, called, made a deal on the phone (subject to test drive, of course)...And when I arrived I saw an absolutely beautiful vehicle parked under their showroom...I said to my husband..I wish THAT was the one I was getting..it was gorgeous...and you know what...IT WAS! I never expected the vehicle to be in such supurb condition. The price was right and we didnt have the usual banter "show" between salesperson and manager..."trying to make a deal"... All the paperwork was completed before we arrived, tag was on the car...the LONGEST part of the transaction was the test drive and stop for coffee at Caribou Coffee! This is the FIRST time we have left a dealership not feeling that we had been taken advantage of. I simply can't say enough good things about the dealership, the vehicle (zippy little five speed drives like a dream and was beyond clean), and the staff that we encountered at North Point Volvo! Let North Point Volvo set your standard for car buying! Their website is easy to navigate, and your questions will be answered so quickly, it will almost seem like live chat! Amazing! Thanks to all of you at North Point Volvo...especially Brian and Mark...for making my "midlife crisis" little red convertible...a reality! Kim More