North Point Volvo Cars

Seamless checking for service, love the black and white of building, soothing, calming, very professional looking. of building, soothing, calming, very professional looking. More

Anytime that I take my vehicle for service the staff always acknowledges my presence and they're quick to complete the check in process. I also love the cleanliness of the waiting area. always acknowledges my presence and they're quick to complete the check in process. I also love the cleanliness of the waiting area. More

The whole process for my car first inspection was very smooth. My service representative was very helpful. smooth. My service representative was very helpful. More

I have been a customer for many years and have bought both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. both my vehicles at North Point Volvo. The quality and professionalism of their service department is what keeps me coming back. More

Fessional ism and experience from a customer service service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would service department reps always exceed my expectations. Very friendly and your service rep, alway explain everything and answer any question. I would like to thank my Service Rep Matthew Price More

The service writer was outstanding. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. Very knowledgeable and passionate to work with. The dealership was clean and the associates were professional. More

From the moment we stepped into North Point Volvo on Mansell Road, we felt at ease thanks to Tony Craig. Tony's calm demeanor and approach made the entire sales experience feel like a conversation with Mansell Road, we felt at ease thanks to Tony Craig. Tony's calm demeanor and approach made the entire sales experience feel like a conversation with a trusted friend, rather than a high-pressure negotiation. His extensive knowledge of Volvo products was invaluable in helping us choose the perfect vehicle for our family’s needs. What truly set Tony apart was his patience and understanding. At no point did we feel pressured to make a decision in haste. He took the time to answer all our questions thoroughly and ensured we were comfortable with every aspect of the process. We also received a very fair value for our trade-in, which we greatly appreciated. Tony went above and beyond to accommodate our weekend schedule, even staying late past dealership hours to ensure we drove away in our new Volvo. His dedication and commitment to customer satisfaction are truly commendable. If you’re looking for a pleasant and stress-free car buying experience, we wholeheartedly recommend Tony Craig at North Point Volvo. His professionalism, expertise, and friendly approach made our purchase a truly enjoyable one. Thank you, Tony, for making us feel like part of the Volvo family! More

I worked with Marrisa and Lance to pickup a used 2021 Mazda 3 Turbo Hatchback. They both gave me clear pricing and explained everything extremely well to me. Lance was really knowledgeable and was a p Mazda 3 Turbo Hatchback. They both gave me clear pricing and explained everything extremely well to me. Lance was really knowledgeable and was a pleasure to work with. It was a great experience dealing with them. I would highly recommend working with either one of them. More

My experience with the service department has been terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ terrible. Both times I’ve made my oil change appointment a week in advance. Both times I’ve been told I should have my tires rotated and balanced (I’ve agreed to pay the $66 fee). And both times, after waiting for two and a half hours, I’ve left their service department having received only an oil change. Two and a half hours and just an oil change! With an appointment! Ridiculous. More

Louis was so helpful and went the extra mile to help me figure out my car. Just outstanding! figure out my car. Just outstanding! More