North Park Toyota of San Antonio - Service Center

Bad experience with buying parts here. Bought a new windshield. Arrived with damage on bottom corner which I did not catch until I reached my glass installer. Was basically told to go pou Bought a new windshield. Arrived with damage on bottom corner which I did not catch until I reached my glass installer. Was basically told to go pound sand when I reported the parts damage over the phone to them. If you buy glass from them, make sure you have time to open the box, remove the glass, remove the plastic and go through every inch of the edge of the windshield. Box was obviously opened before I even took possession of it too. More

Excellent Customer Service Mr Fred Duron is truly a blessing to this dealership, he not only provides his customers with service but with valuable advice on how to care for our Mr Fred Duron is truly a blessing to this dealership, he not only provides his customers with service but with valuable advice on how to care for our vehicles. I started requesting him because every time i got there at 7:00 A.M. he was always there and took care of me even though he was not my technician. He could have ignored me but instead went out of his way to expedite my vehicle. His disposition was not only friendly but respectful. Being old school i truly appreciate this characteristic. He amazes me because even over the phone he remembers who I am! Who does that? Thank you Fred for all you do sir. More

Great experience. Oil change was done quickly and to my satisfaction. Great job.. I will continue to use the service department for all of my other Toyota vehicles. satisfaction. Great job.. I will continue to use the service department for all of my other Toyota vehicles. More

The service is first rate every time. Customer service is great and friendly. Profession in all that they do. Also thanks for giving us a military discount for serving our country. great and friendly. Profession in all that they do. Also thanks for giving us a military discount for serving our country. More

Excellent, professional service completed within the estimated time. Confortable facilities and complimentary snacks, water, soda and coffee made my stay enjoyable. Free complimentary multipoint inspec estimated time. Confortable facilities and complimentary snacks, water, soda and coffee made my stay enjoyable. Free complimentary multipoint inspection completed after addressing, at no charge, the recall issue on my 112,000 mile 2010 Prius. More

Zachary Johnston was very friendly. He set our expectations on the amount of time it was going to take. Everyone at the service was very friendly. expectations on the amount of time it was going to take. Everyone at the service was very friendly. More

Excellent customer service as a a Toyota owner, excellent reminders of maintenance needed and communication. Expect to stay as a long customer in next cars. reminders of maintenance needed and communication. Expect to stay as a long customer in next cars. More

North Park Toyota Fred Duron never fails. Fred is always courteous, promptly serviced and returned my truck in less than one hour. For the past ten years, Fred has been Fred Duron never fails. Fred is always courteous, promptly serviced and returned my truck in less than one hour. For the past ten years, Fred has been the "GO TO" premier Advisor at NP. More

Excellent service and staff. The courtesy vehicle is also prompt and took me to work safely while my vehicle is under service. North Park also updated me on the progress of their work. prompt and took me to work safely while my vehicle is under service. North Park also updated me on the progress of their work. More

Service provided was efficient and timely. I was very impressed how smoothly everything went. I felt like my time was very respected. I am thoroughly happy with my experience. impressed how smoothly everything went. I felt like my time was very respected. I am thoroughly happy with my experience. More