North Park Toyota of San Antonio - Service Center

Excellent Customer Service Every time I bring in my vehicles for service, I have to say that Michael Cisneros goes above and beyond his call of duty to assist me and provides ex Every time I bring in my vehicles for service, I have to say that Michael Cisneros goes above and beyond his call of duty to assist me and provides extraordinary customer service not just to me but every customer he works with. He also makes sure that every customer is satisfy with service provided and leaves a HAPPY CUSTOMER! He is very knowledgeable and answers all and any questions in person and over the phone and is always ready to assist me with all my concerns. I express my sincere THANKS to him and North Park for having such an amazing service advisor. I would rate him a 5 Star PLUS for ABOVE AND BEYOND EXTRAORDINARY SERVICE!!!! Job well done Michael! As for North Park of San Antonio, I have to say he is an Exceptional Asset to your company! Thanks A Million, Darlene Martinez More

oil change and ckeck spare tire hoist was kept informed of the progress by service adviser Ms. Gooding thru texting after which she informed me the tire hoist was functioning well as per t was kept informed of the progress by service adviser Ms. Gooding thru texting after which she informed me the tire hoist was functioning well as per the tech. More

Excellent Customer Service Michael Cisneros is a great advisor! He hustled at the last minute for me to get me the sale for my tires that was ending that day. Went in few days l Michael Cisneros is a great advisor! He hustled at the last minute for me to get me the sale for my tires that was ending that day. Went in few days later for routine maintenance and have the tires put on and when I arrived he immediately mentioned about the tires. I also was having trouble with my battery and knew it would need replaced. At the end he said he checked when the the last time I had it replaced and found out it was previously replaced only 2 yrs ago. So I was able to get the new one prorated at 50%. Something I never even thought about but he did. I waited at the dealership for everything to be done which I always do and knew it would take a while which he did mention that it would. Waited almost 4 hrs. My only complaint would be that I never received any status update on how much longer I would have to wait the entire 4 hrs. An update during that time would have been appreciated just to make sure things are moving along as they should. But overall I am pleased with the service Michael provides at North Park Toyota. More

Great service It was great after George Eggleston figured out that it takes 3 miles for the tire pressure resets, which I was leary cuz no one. It was great after George Eggleston figured out that it takes 3 miles for the tire pressure resets, which I was leary cuz no one. More

God Bless You Service was good. Prices were good. Free coffee was good. Star Wars was as showing in the waiting room so that was good. Overall excellent experience. Service was good. Prices were good. Free coffee was good. Star Wars was as showing in the waiting room so that was good. Overall excellent experience. More

Excellent Experience! Because they are very friendly and very thorough.I also like the fact that we can buy a snack,ice cream,and also a drink.They have free chair massages Because they are very friendly and very thorough.I also like the fact that we can buy a snack,ice cream,and also a drink.They have free chair massages also. More

Best Service Dept I needed my truck serviced and didn't have an appointment but they got me right in. They let me know I still had a service contract that I thought had I needed my truck serviced and didn't have an appointment but they got me right in. They let me know I still had a service contract that I thought had expired. Service was quick and the waiting area is nice and clean. I didn't buy my truck from this dealership but I will be using this place for all my vehicle maintenance. Thank You More

Title Tyler is always very courteous and professional. Enjoy having him as my service rep. The customer waiting area is very roomy and welcoming Havi Tyler is always very courteous and professional. Enjoy having him as my service rep. The customer waiting area is very roomy and welcoming Having a snack area is also a nice touch I don't have to stop and pick up something on the way I know I can purchase something to eat there while I wait. More

Great service Tyler was exceptional . and I really enjoyed the customer lounge area . Much nicer than the dealership I went to on the north side . An enjoyable exp Tyler was exceptional . and I really enjoyed the customer lounge area . Much nicer than the dealership I went to on the north side . An enjoyable experience . More

Great service experiencd I received the upmost excellent service with excellent customer service, follow up and expedited as my vehicle was ready within 30 minutes. Great job, I received the upmost excellent service with excellent customer service, follow up and expedited as my vehicle was ready within 30 minutes. Great job, Mike Godina More