Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
North Park Toyota of San Antonio - Service Center
San Antonio, TX
830 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
830 Reviews of North Park Toyota of San Antonio - Service Center
Sort by
September 03, 2018
Recall for 2017 Tacoma After my first recall I was not aware of the second recall Fred let me know, after i left for the day 3 days he called me and let me know the part th After my first recall I was not aware of the second recall Fred let me know, after i left for the day 3 days he called me and let me know the part that was ordered arrived so made an appointment went and he explained what the recall was about thoroughly.. great communication... More
by R.Flores
Employees Worked With
September 02, 2018
As always, an excellent experience - routine maintenance. I can always rely on the service. Fred Duran has taken care of our family and vehicles for a long time. He is the best and we appreciate his attenda I can always rely on the service. Fred Duran has taken care of our family and vehicles for a long time. He is the best and we appreciate his attendance to our needs. More
by toyotafamily
Employees Worked With
September 01, 2018
Replace battery The battery in my 2018 C-HR died.. Made an appointment with Fred and my problem was solved quickly. Service has always been good at this dealership. The battery in my 2018 C-HR died.. Made an appointment with Fred and my problem was solved quickly. Service has always been good at this dealership. More
by hwilliford
Employees Worked With
September 01, 2018
State inspection While getting state inspection was helped with ideas about new cars. Service is always friendly. Waiting areas are comfortable. I always enjoy relaxin While getting state inspection was helped with ideas about new cars. Service is always friendly. Waiting areas are comfortable. I always enjoy relaxing in the waiting areas or browsing the new cars. More
by Jomo
Employees Worked With
Al Uribe, Michael Cisneros
September 01, 2018
Great service The service personnel I dealt with today were courteous, knowlegible, and performed the service work in a timely manner. Great job by all. Thank you! The service personnel I dealt with today were courteous, knowlegible, and performed the service work in a timely manner. Great job by all. Thank you! More
by Fred68
September 01, 2018
They lied to me I bought a 2017 Toyota 86 from this dealership and the salesman promised me 3 years of complimentary oil changes. He said I could go to any Toyota dea I bought a 2017 Toyota 86 from this dealership and the salesman promised me 3 years of complimentary oil changes. He said I could go to any Toyota dealer for the first 2 years and after I could only get My free oil changes at north park Toyota. It was a lie! After my second oil change they wanted to charge me $70! And I told the service guy that they had told me I had three years of free oil changes and he said that maybe they were in my coupon book which is located with the owners Manual. I checked but it only had a coupon for one free oil change. I tried talking to the service manager but he refused to keep what the salesman had told me about the 3 years of free oil changes. I’m now planning on buying a tundra but I will definitely not buy it at this dealership. Such a horrible experience that I’ve been thinking about getting an f-150 instead because I just don’t want to deal with Toyota again if they lie in order to get people to buy their cars. I would definitely not recommend this dealership. More
by FRS86
Employees Worked With
Eddie Hernandez
August 31, 2018
Excellent Customer Service I am a very satisfied customer. My service advisor Fred was able to address all my concerns with my vehicle. He knew exactly what needed to be done to I am a very satisfied customer. My service advisor Fred was able to address all my concerns with my vehicle. He knew exactly what needed to be done to address my concerns, kept me informed every step of the way. That's why I always go back to North Park. Thank you. The Toyota rental company was also great. Mike and Fred were able to set me up in a rental so I could take complete advantage of my day off. I never rented from the previous rental company before, but will do business Toyota Rental any day. More
by Dannmunoz
August 31, 2018
Attention to detail I was happy with the service done on my vehicle today and got my car back in a timely manner. The service team was great! I was happy with the service done on my vehicle today and got my car back in a timely manner. The service team was great! More
by Nptoyota
Employees Worked With
August 30, 2018
Service Review Recently had our 2018 Sequoia serviced at North Park Toyota Dealership. Mr. Martin Fuentes took very good care of our vehicle and he had it ready to Recently had our 2018 Sequoia serviced at North Park Toyota Dealership. Mr. Martin Fuentes took very good care of our vehicle and he had it ready to go well ahead of the scheduled time. Mr. Fuentes is very courteous and extremely Professional! I highly recommend Mr. Martin Fuentes to help you with your Service Department needs. Thank you Martin. More
by Alberto
Employees Worked With
Martin Flores
August 30, 2018
Courtesy From the time I arrived until the moment I left for home I was treated with the utmost courtesy and felt like a member of your dealership. Thanks for From the time I arrived until the moment I left for home I was treated with the utmost courtesy and felt like a member of your dealership. Thanks for Great service More
by Jim
Employees Worked With
John Marquez
