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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
830 Reviews

830 Reviews of North Park Toyota of San Antonio - Service Center

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September 15, 2018

My RAV4 was due for the 25,000 mile oil change. The customer service at north park Toyota is always excellent. I made my appointment online for 7:30am, I was back on the road by 8:20. Thank you for More

by Dragons
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cipriano Sierra, Michael Cisneros
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We’re happy to hear about your good experiences with our service department, and we look forward to helping you out in the future!

September 14, 2018

Great Staff Randy Martinez was great. Very helpful and made sure I understood everything that was happening with my vehicle. He made sure I knew I could contact h More

by lisam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Martinez
Sep 17, 2018 -

North Park Toyota of San Antonio responded

Thank you for the five stars! We are happy to hear that you enjoyed working with Randy. We hope to be of service to you again!

September 12, 2018

Fast and friendly service Once arriving, a representative assisted me quickly and was very friendly. Attention to my appointment and wave me an estimated time it would take but More

by Hino1973
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Godina
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

North Park Toyota of San Antonio responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time!

September 10, 2018

Superb Service Top notch service and customer focused. Immediately addressed a product recall without any hesitation. Validated the issue of concern and immediately More

by Ralicea0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2018 -

North Park Toyota of San Antonio responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!

September 10, 2018

Satisfied customer I went to North Park Toyota with out having an appointment to service my car. The gentlemen that approach me made me feel welcome and so did Yvette. Y More

by Yogi2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Gooding
Sep 11, 2018 -

North Park Toyota of San Antonio responded

Hey Yogi! We are so glad to hear that you enjoyed your time at our dealership. Thank you for choosing North Park Toyota!

September 09, 2018

Unplanned visit Had a light turn on in my fashboard, looked it up and called - was able to be seen by 1:30 - problem was identified and taken care of same day More

by Bird lady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gurney
Sep 11, 2018 -

North Park Toyota of San Antonio responded

Bird lady, we were happy to get you in and out quickly for service. Thank you for choosing North Park Toyota!

September 08, 2018

Great It was great. Fred was friendly and kind. He listened to me. The dealer ship is great also.. Betty Ferguson Sold me my truck. She was great. More

by Marinedadm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Purgason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

North Park Toyota of San Antonio responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

September 07, 2018

Blown tire Fred Duron is a true professional. Another exceptional job performance from him. Took great care of me. AlwYs friendly and ready to help a custome More

by Bgwill20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2018 -

North Park Toyota of San Antonio responded

Fred is such an asset to our team and we are so glad that you got the chance to work together. Thank you for choosing North Park Toyota!

September 05, 2018

Left front tire I took my vehicle for a 55000 checkup, I told Yvette that front right tire was loosing air. She said they had checked and no problem was found.. th More

by Oneflower
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Richardson, Yvette Gooding, Martin Flores
Sep 06, 2018 -

North Park Toyota of San Antonio responded

We can't tell you enough how much we appreciate our service team. They do a fantastic job and we’re very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future!

September 04, 2018

Great Customer Service When you get great customer service from the beginning there is nothing else to add..Mr Martinez explained to my son (since my son took my car in) fro More

by haluhc44
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Martinez
Sep 05, 2018 -

North Park Toyota of San Antonio responded

Customer service is our #1 priority and we thank you for recognizing our efforts. Thank you for choosing North Park Toyota!

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