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North Park Toyota of San Antonio - Service Center
San Antonio, TX
845 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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845 Reviews of North Park Toyota of San Antonio - Service Center
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October 23, 2018
Great sale and services We have been buying cars with North Park since 2010, and we keep going back for the service provided by you'll and will continue as long as you do We have been buying cars with North Park since 2010, and we keep going back for the service provided by you'll and will continue as long as you do More
by Martinjr.pacheco
October 23, 2018
The only place I go for service. Service is always great - I don't go anywhere else. Fast - friendly and fair plus you get a free car wash with your service. Thanks, Service is always great - I don't go anywhere else. Fast - friendly and fair plus you get a free car wash with your service. Thanks, More
by kansas stater
Employees Worked With
October 23, 2018
Service Work Took 2007 Tundra in for inspection, oil change and general check up. Fred Duron is our representative and has been for years! We can always count on Took 2007 Tundra in for inspection, oil change and general check up. Fred Duron is our representative and has been for years! We can always count on him to treat us fairly and recommend only what is really needed. He ordered the part and will take care of the truck when the part arrives. He even gives us an idea of what our vehicle may need on the next visit or two. Helps us plan. Within our family, we have two Tundras, one Rav 4, one Scion, and we have all service done at North Park under Fred Duron's care. More
by toyotafamily
Employees Worked With
October 22, 2018
Service issue fix good job They manage to get fix my cleaning package issue due to different company I had when I got my truck good work from them thanks They manage to get fix my cleaning package issue due to different company I had when I got my truck good work from them thanks More
by Gonzo88
Employees Worked With
Michael Lopez
October 19, 2018
North Park Service Took my vehicle right in and provided the service requested. Radiator Flush and refill. Was back on the road in no time. No issues with the service Took my vehicle right in and provided the service requested. Radiator Flush and refill. Was back on the road in no time. No issues with the service provided More
by Ram
Employees Worked With
Martin Flores
October 19, 2018
Wonderful Customer Service I scheduled a service appointment with Service Advisor Michael Lopez. It was done in about 1 hour. I scheduled with Michael because he took very goo I scheduled a service appointment with Service Advisor Michael Lopez. It was done in about 1 hour. I scheduled with Michael because he took very good care of me the last time I came in. I am an older female, and I truly appreciate it when I find someone who is not only pleasant but makes me feel confident that I am being treated fairly and not being taken advantage of. The facility is pleasant and I don't mind waiting there for work to be done, but good customer service is the most important thing. Michael exemplifies that. More
by hanl235
Employees Worked With
Michael Lopez
October 18, 2018
Excellent service, quick and friendly Would recommend to everyone, the service is excellent and fast. The dealership is clean and offers an opportunity to purchase food. Provides coffee an Would recommend to everyone, the service is excellent and fast. The dealership is clean and offers an opportunity to purchase food. Provides coffee and water while you wait. Very accommodating. Staff is friendly and knowledgeable. More
by Sylvia
Employees Worked With
Worked with Amber Guerrero
October 18, 2018
Great service Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for servi Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for service. More
by Cdr7463
Employees Worked With
October 18, 2018
Items stolen Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in items I had in the car were stolen. It's an overland style rig with a mounted refrigerator which was stolen. Also some electronic items that were deep in the center console were taken as well. They totally denied it and took over 6 weeks to review their "new" security videos. They NEVER called me to let me know how things were going so I found myself always calling them. We have had our vehicle serviced there since we purchased it from them and the vehicle had been there many times for routine service with all of the items stolen intact. It was very methodical and whomever stole the items spent a lot of time as the items were picked over and nothing was broken. So it was not broken into, but gone through with free access. Most likely by someone at or with connections to an employee. I even try to negotiate some type of "in kind" service or even discounts to keep my business, but no response. I'd rather push my Toyota 10 miles than go to a Red McCombs dealership. Looks like I'm adding NorthPark to that list. More
by Csw
Employees Worked With
Michael Cisneros
October 17, 2018
Best customer service I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic u I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic updates, reviewed my service options and recommended the best plan based off of my maintenance history. The waiting area is also excellent with complimentary drinks and snacks, as well as, comfortable seats and entertainment. It’s never a chore to get my service done here. More
by Westbaya
Employees Worked With
Martin Flores
