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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
830 Reviews

830 Reviews of North Park Toyota of San Antonio - Service Center

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November 05, 2018

Excellent Service EVERY time! Fred always take care me. Friendly and professional. I never have to wait to long for my car to be serviced. North Park is MY dealership for purcha More

by Sienna 2012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2018 -

North Park Toyota of San Antonio responded

We aim to build long-term relationships with our customers, and we’re very pleased to know that we’ve had the opportunity to work with you on several different occasions! We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experiences have reflected this! Thank you and have a great day!

November 05, 2018

Service The service was excellent, from the beginning. I was attended to immediately, then walked in and received a massage while I waited. Quick and easy in More

by yyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melanie
Nov 06, 2018 -

North Park Toyota of San Antonio responded

We are grateful for your 5-star rating! If you need anything else at all, please come back to see us!

November 04, 2018

Recall of air bag. The personal are friendly and courtesy, they help and work on my car soon as they can, and no wait so much time at the dealer. More

by Scoro9123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Flores
Nov 05, 2018 -

North Park Toyota of San Antonio responded

Thanks for the 5 stars and the feedback!

November 04, 2018

Service Changed a hard appointment to a walk in. Fred Duron took exceptional care of me as always and got me out of there quickly. Fred is the reason I come b More

by dboggio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2018 -

North Park Toyota of San Antonio responded

Thank you so much for highlighting some of our staff who helped make your experience so great! We hope to see you again!

November 03, 2018

Oil change Wnt in for my 40,000 mil oil change service. Was greated in a friendly and professional manner. Service was fast and I really appreciate the complim More

by Pga2424
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvette Gooding
Nov 05, 2018 -

North Park Toyota of San Antonio responded

Your comments keep us motivated and working hard for all our guests! Thank you for the five stars!

November 03, 2018

Great service experience Was very happy with my oil change but not with the cost of how much it would be to fix my gear shifter cover. Amber was polite, courteous and did not More

by acosta71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Nov 05, 2018 -

North Park Toyota of San Antonio responded

We do our best to provide excellent customer service and excellent quality, and we're glad to hear that your experience reflected this!

November 02, 2018

Great experience Went in for alignment service, and was greeted right away and friendly. While waiting for done service I was at comfort with lounge and food there. More

by Yguzman59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Flores
November 02, 2018

Michael Godina very attentive !! the service that i required (OCT,31 2018)was completed in a timely manner. Michael Godina was very professional,courteous and knowledgeable of the se More

by dny.58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2018 -

North Park Toyota of San Antonio responded

Customer service is our #1 priority and it is great to hear Michael took such great care of you! We will be sure to pass your review along! Thank you and we hope to see you again!

November 02, 2018

Excellent & responsive to discounting Rewards $ Excellent service by all at NPT in San Antonio. We always get great service there. This time I forgot to ask for my Rewards discount $ and they quic More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All the Service Dept
Nov 05, 2018 -

North Park Toyota of San Antonio responded

Thank you for your 5-star review! We hope you continue to choose us for all your future automotive needs, and we hope to see you again soon. Until next time, have a great day!

October 31, 2018

Excellent Service!!! I went to North Park to check my prius car, Michael verified all records of my car in tge computer and gave me the best recomendations. At the end I g More

by Silgalle1#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2018 -

North Park Toyota of San Antonio responded

Thank you so much for highlighting some of our staff who helped make your experience so great! We hope to see you again next time!  

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