North Park Toyota of San Antonio - Service Center

Exceptional Service Customer service doesn't end with the sale. After going for regular maintenance every year, the dealership and its employees are exceptional in custo Customer service doesn't end with the sale. After going for regular maintenance every year, the dealership and its employees are exceptional in customer service. They follow up and they keep on top of every detail that will keep you satisfied for the ownership of you car. I have dealt with so many employees from sales to service and I can tell you there is no other dealership like this one!!!! So many dealership are just out there to give you the slip and sales pitch, afterwards the salesman is gone and the service is non-existent. Stay with North Park Toyota or any of their other dealerships, I give you a military service members word, they are the real car dealership you need to do business with!!! Jose L Flores USMC Disabled Vet. More

Very professional Fast service and knowledgeable employees to do work on your vehicle.never had a problem when I visited for vehicle service . Plus side good snack bar Fast service and knowledgeable employees to do work on your vehicle.never had a problem when I visited for vehicle service . Plus side good snack bar More

Always a nice experience at North Park Toyota! Everyone I’ve dealt with at North Park over the years is pleasant and ready to go that extra mile for the customer. I would highly recommend this deal Everyone I’ve dealt with at North Park over the years is pleasant and ready to go that extra mile for the customer. I would highly recommend this dealership! More

Oil Change Had a Great experience with service for my Toyota Tacoma at North Park Toyota. Went in for an oil change and added a break fluid change and was in an Had a Great experience with service for my Toyota Tacoma at North Park Toyota. Went in for an oil change and added a break fluid change and was in and out in less than an hour. Great Service More

Tire service Paco work really great with me and made sure my services were completed. I will be scheduling my future appointments with Paco. I give him 5 stars! Paco work really great with me and made sure my services were completed. I will be scheduling my future appointments with Paco. I give him 5 stars! More

Very friendly staff Michael Lopez was my service advisor and he was amazing. He kept me informed of my vehicles needs and got my vehicle done quicker than I had anticipat Michael Lopez was my service advisor and he was amazing. He kept me informed of my vehicles needs and got my vehicle done quicker than I had anticipated. More

Good experience Good fast work. Service rep was really cool, and helpful. Got an oil change and I was even advised about my next visit. I wasn’t there for even an hou Good fast work. Service rep was really cool, and helpful. Got an oil change and I was even advised about my next visit. I wasn’t there for even an hour when they told me my truck was done. More

First-Time (emergency) Service Right before a planned long trip, I discovered a screw in my tire. I called service and asked for the best advisor and was given Michael Godina's nam Right before a planned long trip, I discovered a screw in my tire. I called service and asked for the best advisor and was given Michael Godina's name. I explained my situation and he was able to help me very quickly. He had the tire ordered, sent someone to pick it up, and called me when it was available. I was in and out of the dealership very quickly and was able to keep all my appointments in the day and leave for my trip as scheduled. I have tried two other dealerships and have not had this level of service. I appreciate his effort and have already returned for my 10k service; I'll keep coming back! More

Excellent service provided by Mr Michael Lopez Mr. Lopez provided excellent service.I had gone in to get My Rav4 serviced for 30,000 miles.He explained to me the benefits of getting the prepaid mai Mr. Lopez provided excellent service.I had gone in to get My Rav4 serviced for 30,000 miles.He explained to me the benefits of getting the prepaid maintenance agreement.He was very knowledgeable in his explanation of the benefits. More

Old School Customer Service Mr. Fred Duron provided excellent service even though he was not my scheduled advisor for my repair. I got there at 7:05 am and my advisor was not the Mr. Fred Duron provided excellent service even though he was not my scheduled advisor for my repair. I got there at 7:05 am and my advisor was not there yet, thats when Mr. Duron asked me if he could assist me. He asked me the standard questions about my warranty and mileage and then let me know the warranty would not be verified until 8:00 am. I was not aware of this so I agreed to wait since that is the protocol. He informed me that he would have the technician check all the door locks on my 4runner so i would not have to return. (had drivers side replaced recently). Passenger side was now failing so i brought vehicle in for repair. He informed me that his tech did replace two locks on my vehicle. I was happy with his honesty by letting me know there had been issues with these locks. Honesty goes a long ways when providing customer service. There was plenty opportunities for me to be upset, but having a service background I know how difficult Mr. Duron's job can be. His disposition and attitude were key in providing great customer service. I shook his hand and thanked him for his help. Hopefully he will continue to be an example of excellent old school customer service. More