North Park Toyota of San Antonio - Service Center

Service history Fred was very helpful on my last visit. He pointed out a problem with my 2009 4Runner while up on the rack. When I mentioned that the problem sounded Fred was very helpful on my last visit. He pointed out a problem with my 2009 4Runner while up on the rack. When I mentioned that the problem sounded very familiar he looked up my history and found that this problem was corrected 10 months ago. He offered to order the part, schedule an appointment and explained it would be covered under warranty. I appreciated the time he took to follow up on this very expensive correction. More

Recall Repair Received a recall notice on my truck which was something I wasn't expecting. So was happy that it was just a few simple steps to set up an appointment Received a recall notice on my truck which was something I wasn't expecting. So was happy that it was just a few simple steps to set up an appointment (which was needed ASAP) . The staff was so friendly and the follow-up after my service to ensure satisfaction is great. Thanks Amber for making this as easy as possible. More

Helpful personel I lie about 50 miles from the dealership and needed to chanhe my appointment time That was not a problem at all. My service person was Alisa Lopez a I lie about 50 miles from the dealership and needed to chanhe my appointment time That was not a problem at all. My service person was Alisa Lopez and he could not have been more helpful or professional. She kept me in the loop at all times. More

Informed and courteous Rick Martinez was courteous and explained everything that would be done the day of my visit. He answered my questions and explained my Rav doesn't nee Rick Martinez was courteous and explained everything that would be done the day of my visit. He answered my questions and explained my Rav doesn't need oil change until the next maintenance. He recommended additives for the oil and gas due to the fact that I do not put a lot of miles on my car. The wait time was not long and customers sit in a comfortable area until the car is ready. The attendants, also, were courteous and attentive. All around good experience. More

very comfortable and enjoyable atmosphere. the service was very comfortable and i enjoy the warm atmosphere. the wait was to be as expected and i even had time to enjoy looking at other vehic the service was very comfortable and i enjoy the warm atmosphere. the wait was to be as expected and i even had time to enjoy looking at other vehicle for my next purchase. More

80,000 maintenace visit Good scheduling system. with personalized reps. good waiting lobby handy restrooms, and atttractive snack bar and TV viewing area. Need better instru Good scheduling system. with personalized reps. good waiting lobby handy restrooms, and atttractive snack bar and TV viewing area. Need better instructions on site entrance of I-410 and I-35 More

Great Service and Fast The people at Toyota are so friendly I was lost on where to go and a nice sweet man that worked there come over to direct me on where to go and Michea The people at Toyota are so friendly I was lost on where to go and a nice sweet man that worked there come over to direct me on where to go and Micheal Godina took care of me after that! More

Excellent customer service My corrolla has had excellent care since 2013 I will be taking my car for service at the dealership as long as I have my car My corrolla has had excellent care since 2013 I will be taking my car for service at the dealership as long as I have my car More

Quick fast service Showed up for appointment and was greeted by service advisor. Vehicle was taken and serviced quickly. Great experience. Would recommend to any and eve Showed up for appointment and was greeted by service advisor. Vehicle was taken and serviced quickly. Great experience. Would recommend to any and everyone to take in vehicle More

Worth the drive! I live 36 miles from the dealership but I still make the trip to ensure I get the best service! I appreciate everyone at North Park Toyota for getting I live 36 miles from the dealership but I still make the trip to ensure I get the best service! I appreciate everyone at North Park Toyota for getting me in for my 30k Mile Service even though I failed to make an appointment. While in the drive I was approached by FOUR advisors asking if I had been helped! That is unheard of! Thank you all More