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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.4
836 Reviews
Call Service Center (210) 600-5677

836 Reviews of North Park Toyota of San Antonio - Service Center

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October 02, 2024

Jorge was very professional, informative and courteous. He worked with me that enabled me to get the work done on my car within my budget. More

by flute76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez. 5 stars!
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Oct 04, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that Jorge provided you with professional and informative service while working within your budget. If you need any further assistance, feel free to reach out. We appreciate your business!

September 25, 2024

Fast, convenient location, & professional service. Really enjoy their relaxed waiting area, and their great food service. More

by Philbzn4678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arguello
Report | Print
Sep 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We're delighted to hear that you appreciate our fast and professional service, as well as our convenient location. It's great to know you enjoy our relaxed waiting area and food service. Your comfort and satisfaction are important to us, and we look forward to welcoming you back soon!

September 04, 2024

When I arrived people were very pleasant at welc9ming. They have 3 waiting areas, place was very clean, great service. Friendly people and I enjoyed my time there. The Cafe is a plus! More

by Alejandrina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kriger
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Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your fantastic review! We’re thrilled to hear that you enjoyed the welcoming atmosphere, clean facilities, and the friendly service. It’s great to know you made the most of our waiting areas and café. We appreciate your kind words and look forward to having you back again soon!

September 03, 2024

Great service was provided by Kevin. He was very professional. All of my service options were presented. Thanks More

by monicafarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
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Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re glad to hear that Kevin provided you with great service and professionalism, and that all your service options were clearly presented. We appreciate your feedback and look forward to assisting you again. If you need anything else, don’t hesitate to reach out!

August 29, 2024

Service Department was able to get me in & out the same day ! Another dealership wanted me to leave the car with them for 3 days to diagnose a check engine light. Leave the car for 3 days ?? What planet More

by Noeljtrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in Service
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Sep 03, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that we could provide you with a quick and efficient service, especially compared to the lengthy process at another dealership. We strive to offer timely solutions and get you back on the road as soon as possible. If you need any further assistance or have any questions, feel free to reach out. We look forward to serving you again!

August 27, 2024

Great service did a good work and very professional great attitude from their staff and service manager More

by Lrecio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear you had a great experience with our team. We’ll make sure to pass on your compliments to the staff and service manager. If you need anything else, feel free to reach out!

August 22, 2024

Not sure why I keep coming back …just bought my 3 rd car here in the last 10yrs…service was bad…staff not helpful More

by Roba4211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vicente
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Aug 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback. We appreciate your loyalty, but it’s disappointing to hear about your recent experience. We’re committed to providing excellent service and would like to address your concerns. Please reach out to Fred Duron or Ray Andrade, who will be able to assist you further and work towards improving your experience. You can contact Fred at fredd@nptosa.com or Ray at randrade@nptosa.com. Thank you for bringing this to our attention, and we hope to make things right.

August 20, 2024

Came in having low expectations but Mr. Oscar R, provided me with great customer service. Oscar followed up and made sure all my vehicle concerns were taking care of. More

by Yuber.parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Ramirez
Report | Print
August 11, 2024

Awesome customer service, I was kept well informed of my vehicle status. Thank you to Jaysun Leyva! More

by melissamata69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 13, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re thrilled to hear that you had an awesome experience and that Jaysun Leyva kept you well-informed about your vehicle's status. We’ll make sure to pass along your thanks. If you need anything else, don’t hesitate to reach out.

August 06, 2024

Great service. Johnathan Slush was awesome! He always keeps me updated on my service teoairs More

by recruiter_rob2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Slush
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Aug 08, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We're thrilled to hear that you had a great experience with our service team, especially with Johnathan. He’s dedicated to keeping our customers informed, and it’s wonderful to know he made a positive impact on your service experience. We look forward to continuing to take care of your vehicle needs!

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