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North Park Toyota of San Antonio - Service Center

San Antonio, TX

4.5
841 Reviews
Call Service Center (210) 600-5677

841 Reviews of North Park Toyota of San Antonio - Service Center

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November 10, 2024

Kevin help he very good excellent treatment he kept me updated on a regular car is running like new More

by Latoyamatthews2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin wright
Report | Print
Nov 12, 2024 -

North Park Toyota of San Antonio responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided excellent care and kept you well-informed throughout the service. It’s fantastic to know your car is running like new, and we look forward to assisting you again in the future!

October 30, 2024

Engaged,, polite ,attendant, , helpful explain details, so I am I understand with cost service warranty Very appreciate it question More

by Aida Cantu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest
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Nov 01, 2024 -

North Park Toyota of San Antonio responded

Thank you for your fantastic review! We’re thrilled to hear that our team provided you with attentive and informative service. It's our goal to ensure that every detail is clear and that our customers feel appreciated. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

October 27, 2024

My service representative was courteous and professional. The wait was long for an oil change. Makes me wonder what the importance of an appointment is. However I can say my representative had my interests i More

by Martinduncan47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

North Park Toyota of San Antonio responded

Thank you for your feedback! We're glad to hear that your service representative was courteous and professional, and we appreciate your understanding regarding the wait time for your oil change. We strive to honor appointment times, and we’re constantly working to improve our service efficiency. Your satisfaction is important to us, and we hope to provide you with a quicker experience during your next visit!

October 25, 2024

Had my 20,000 mile maintenance and a recall done and waited at the facility. It was very comfortable and all the staff was friendly and kept me informed along the way their popcorn, waters, TV programs, More

by Robert G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bustanante
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Oct 28, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that you had such a positive experience during your visit for maintenance and a recall. Our team works hard to create a comfortable environment, and it’s great to know that you enjoyed our amenities. Your recommendation means a lot to us! If you need anything in the future, feel free to reach out. Thank you for choosing North Park Toyota!

October 10, 2024

Service was just . fine. Café was disappointing in its selection of foods to eat whilst one waits. More

by mallorycallie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your 5-star review! We're glad to hear you were satisfied with the service. We appreciate your feedback about the café and will take it into consideration as we work to improve our offerings. We hope to provide you with an even better experience next time you visit!

October 10, 2024

Very good service would definitely recommend to others and do my service here again next time More

by ericperez1549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Duron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Godina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

North Park Toyota of San Antonio responded

Thank you for your positive review! We're delighted to hear that you had a great experience with us. Your recommendation means a lot, and we look forward to serving you again for your next service. Safe travels!

October 02, 2024

Jorge was very professional, informative and courteous. He worked with me that enabled me to get the work done on my car within my budget. More

by flute76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Gutierrez. 5 stars!
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Oct 04, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We’re thrilled to hear that Jorge provided you with professional and informative service while working within your budget. If you need any further assistance, feel free to reach out. We appreciate your business!

September 25, 2024

Fast, convenient location, & professional service. Really enjoy their relaxed waiting area, and their great food service. More

by Philbzn4678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Arguello
Report | Print
Sep 26, 2024 -

North Park Toyota of San Antonio responded

Thank you for your wonderful review! We're delighted to hear that you appreciate our fast and professional service, as well as our convenient location. It's great to know you enjoy our relaxed waiting area and food service. Your comfort and satisfaction are important to us, and we look forward to welcoming you back soon!

September 04, 2024

When I arrived people were very pleasant at welc9ming. They have 3 waiting areas, place was very clean, great service. Friendly people and I enjoyed my time there. The Cafe is a plus! More

by Alejandrina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kriger
Report | Print
Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your fantastic review! We’re thrilled to hear that you enjoyed the welcoming atmosphere, clean facilities, and the friendly service. It’s great to know you made the most of our waiting areas and café. We appreciate your kind words and look forward to having you back again soon!

September 03, 2024

Great service was provided by Kevin. He was very professional. All of my service options were presented. Thanks More

by monicafarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Wright
Report | Print
Sep 05, 2024 -

North Park Toyota of San Antonio responded

Thank you for your kind words! We’re glad to hear that Kevin provided you with great service and professionalism, and that all your service options were clearly presented. We appreciate your feedback and look forward to assisting you again. If you need anything else, don’t hesitate to reach out!

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