North Park Toyota of San Antonio - Service Center

Recommended Maintenance The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. The employees and services are great The only thing I don't like is the long wait before someone comes out to ask why i'm bringing my car in today. A better system need to be put in place. More

Wish I Could Give 5 Stars, but I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from givin I always ask for either Michael Godina or Michael Lopez, because both of them are exceptional and a pleasure to deal with. What kept me from giving 5 stars this time is the "courtesy car wash". It was sprinkling the day I took my car in, but when the driver pulled up to return my car I asked if the car had been washed and was told yes. Upon walking behind it, it was very obvious that no attempt had actually been made. It was promptly taken care of when pointed out; however, it can be experiences like this that plant seeds of doubt. Granted, the car wash is a courtesy, but I was told it would be done when I set the appointment by phone, and I was told that it had been done at pickup. I don't want to wonder if other things I am paying for but don't see are also not being done. If this was the first time something like this happened, I would probably not say anything. Unfortunately, I once had an issue with tire rotation not being done on my previous vehicle when it had been marked as done and I had paid for it. They made that situation right by giving me the next oil change at no charge, but it just should never have happened. I like coming to North Park because it is convenient, comfortable, and the Customer Service up front is usually exceptional. I am hoping North Park will be more diligent in the future with the little things, so that I can maintain confidence in the big things. More

Excellent ! Mr. Wright provided excellent customer service and will recommend North Park to everyone I know. I was given information on my 2019 Camry that was not Mr. Wright provided excellent customer service and will recommend North Park to everyone I know. I was given information on my 2019 Camry that was not given to me at Red Mc Combs. More

In for service I was in for my 15,000 mile service on my 2019 Tacoma. Paco Gonzalez is my service advisor and he has been helpful and courteous on every visit. I was in for my 15,000 mile service on my 2019 Tacoma. Paco Gonzalez is my service advisor and he has been helpful and courteous on every visit. More

Always great service I've had my vehicles serviced at North Park Toyota for several years. Each time a vehicle is needed of service, I can expect professional and courteou I've had my vehicles serviced at North Park Toyota for several years. Each time a vehicle is needed of service, I can expect professional and courteous service. John Garza was my service advisory this time and he ensured all my needs / concerns with the vehicle were addressed. All work was done quickly and were explained afterwards to my satisfaction. Great job! More

Great service Fast and friendly service. Met my needs and sent me off a happy customer. Would recommend this dealer to friends and family. Keep up the great work. Fast and friendly service. Met my needs and sent me off a happy customer. Would recommend this dealer to friends and family. Keep up the great work. More

The repairs I wanted done were done. The service staff is always attentive. I trust them with my 2 vehicles and have been satisfied with the service staff and the service advisors. The service staff is always attentive. I trust them with my 2 vehicles and have been satisfied with the service staff and the service advisors. More

Easy and fast Courteous and professional. They did not sell anything to me that I didn't need. I definitely will recommend my friends to this dealership. Thank Courteous and professional. They did not sell anything to me that I didn't need. I definitely will recommend my friends to this dealership. Thank You More

Always a great experience I never have problems with the service department. The service advisors are very knowledgeable and always very prompt with getting my car serviced. I never have problems with the service department. The service advisors are very knowledgeable and always very prompt with getting my car serviced. Michael is one of the best service advisors I’ve had dealt with at North Park. More

First experience was a good one! This was our first visit for service for my 2018 4Runner. Michael G. had us in and out in about 30 minutes. Very pleased so far. Thanks Michael G. This was our first visit for service for my 2018 4Runner. Michael G. had us in and out in about 30 minutes. Very pleased so far. Thanks Michael G. More