Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Park Toyota of San Antonio
San Antonio, TX
1,824 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,824 reviews
October 22, 2018
Overall, good experience I enjoyed working with the people at North Park Toyota as they were very upfront about what they could do for me, and listened when I explained what I enjoyed working with the people at North Park Toyota as they were very upfront about what they could do for me, and listened when I explained what I wanted My salesperson was very friendly and knowledgeable. She did a great job answering any questions I had, and always got back to me quickly When I texted or called. When it came to financing, the man I worked with explained everything clearly, and was very patient. Overall, it was a good car buying experience. More
by NewCamry
Employees Worked With
Cindy Cardenas, Louis Toledo, and James Idais
October 19, 2018
Excellent!! Joe Hernandez provided excellent customer service! The man we had to speak to regarding additional insurance coverage, I forgot his name...was a lit Joe Hernandez provided excellent customer service! The man we had to speak to regarding additional insurance coverage, I forgot his name...was a little too much. He didnt seem to understand that I didnt want any additional coverages other than the Gap insurance. Other than that, it was awesome customer service! More
by Mcardona
October 19, 2018
North Park Service Took my vehicle right in and provided the service requested. Radiator Flush and refill. Was back on the road in no time. No issues with the service Took my vehicle right in and provided the service requested. Radiator Flush and refill. Was back on the road in no time. No issues with the service provided More
by Ram
Employees Worked With
Martin Flores
October 19, 2018
great place to buy your next vehicle! i always buy my vehicles at north park toy. this is my fourth buy, at the dealership great sales staff and management. and of course a great f&i dept. i always buy my vehicles at north park toy. this is my fourth buy, at the dealership great sales staff and management. and of course a great f&i dept. More
by sizzlecars
October 19, 2018
Wonderful Customer Service I scheduled a service appointment with Service Advisor Michael Lopez. It was done in about 1 hour. I scheduled with Michael because he took very goo I scheduled a service appointment with Service Advisor Michael Lopez. It was done in about 1 hour. I scheduled with Michael because he took very good care of me the last time I came in. I am an older female, and I truly appreciate it when I find someone who is not only pleasant but makes me feel confident that I am being treated fairly and not being taken advantage of. The facility is pleasant and I don't mind waiting there for work to be done, but good customer service is the most important thing. Michael exemplifies that. More
by hanl235
Employees Worked With
Michael Lopez
October 18, 2018
Excellent service, quick and friendly Would recommend to everyone, the service is excellent and fast. The dealership is clean and offers an opportunity to purchase food. Provides coffee an Would recommend to everyone, the service is excellent and fast. The dealership is clean and offers an opportunity to purchase food. Provides coffee and water while you wait. Very accommodating. Staff is friendly and knowledgeable. More
by Sylvia
Employees Worked With
Worked with Amber Guerrero
October 18, 2018
great customer service Everyone, especially Mike Richardson, was very friendly. Process was transparent with everything clearly explained. No pushy sales tactics. All questi Everyone, especially Mike Richardson, was very friendly. Process was transparent with everything clearly explained. No pushy sales tactics. All questions I had were answered. Entire process was painless and low stress. More
by trvsbarton
Employees Worked With
Michael Richardson
October 18, 2018
Great service Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for servi Fred really took care of me, he went above and beyond , to make me a satisfied customer. I will definitely be coming back to this dealership for service. More
by Cdr7463
Employees Worked With
October 18, 2018
Items stolen Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in Empty your car if your going to service. My 2015 4Runner was there for 5 days getting the support bushings replaced on my radiators and over $1,000 in items I had in the car were stolen. It's an overland style rig with a mounted refrigerator which was stolen. Also some electronic items that were deep in the center console were taken as well. They totally denied it and took over 6 weeks to review their "new" security videos. They NEVER called me to let me know how things were going so I found myself always calling them. We have had our vehicle serviced there since we purchased it from them and the vehicle had been there many times for routine service with all of the items stolen intact. It was very methodical and whomever stole the items spent a lot of time as the items were picked over and nothing was broken. So it was not broken into, but gone through with free access. Most likely by someone at or with connections to an employee. I even try to negotiate some type of "in kind" service or even discounts to keep my business, but no response. I'd rather push my Toyota 10 miles than go to a Red McCombs dealership. Looks like I'm adding NorthPark to that list. More
by Csw
Employees Worked With
Michael Cisneros
October 17, 2018
Best customer service I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic u I always get great service at this dealership/service center, today’s customer care was particularly exceptional. My attendant provided me periodic updates, reviewed my service options and recommended the best plan based off of my maintenance history. The waiting area is also excellent with complimentary drinks and snacks, as well as, comfortable seats and entertainment. It’s never a chore to get my service done here. More
by Westbaya
Employees Worked With
Martin Flores
