
North Park Toyota of San Antonio
San Antonio, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Disappointed We went on a little mini vacation to SA from El Paso and happened to see a van I've been looking for on Car Gurus(being that used Hondas sell like hot We went on a little mini vacation to SA from El Paso and happened to see a van I've been looking for on Car Gurus(being that used Hondas sell like hotcakes in EP). We decided to go check it out Mnday before going home and went through with the purchase. However it was needing some repairs and we were told it would be ready on the weekend. My salesman finally gave us a ready date of the following Monday. He said it would be ready so myself and my husband moved our work schedules around to go pick it up. Mind you we had to drive in the day before and rent a hotel for the night being its and 8 hour drive to SA. After making arrangements we were told Saturday evening it would be ready Monday at 10am. We arrived ar 9:45am signed paperwork and were told repair was running a little behind and would be ready at 10:30am. 2 hours later (12:30) the vehicle finally arrived. It was dirty, there was some sort of glue from the windshield repair all over the hood and inside of the dash. There was trash inside and this is how the vehicle was turned over to us. Wow... We complained and were told we could get it cleaned, it would only be another 45 minutes. Ummmm hello we were already almost 3 hours behind schedule. Manager told us we could get it cleaned at home and he would cover the bill. At that point ok that's fine but we were totally bummed, waited all that time and didn't get the bubbly feeling when you shake hands and thank you, we are excited! To top it off, on our travels home, we had to be super careful as we began finding small pieces of glass all around the front if the van I'm assuming from changing out the windshield. We had also asked about the battery because when we test drove it, it jolted a bit when we started it. Our salesman told us they tested it and it was fine. So we got home last night and had it In accessory mode to link our phones. And long and behold the battery died. So now my husband is on his way to buy a new battery. Yes it's a used vehicle, but a $29,000 used vehicle, not exactly chump change. So needless to say after all the hassle of traveling over there and taking on extra expenses to get there were were totally disappointed... More
Awesome service! I stopped in with my daughter just to look at a used Tacoma that she saw online. I was greeted by Vincent Lee and my experience was nothing but amazi I stopped in with my daughter just to look at a used Tacoma that she saw online. I was greeted by Vincent Lee and my experience was nothing but amazing. From showing me the truck to taking us on a test drive, to haggling over price, Vincent was just amazing. I did not plan to buy that day, but it was such a hassle free experience that we drove away with a beautiful truck. Vincent was so kind and down to earth. He made the experience beyond easy, and we never felt pressured. Although North Park is very far from my home, I would buy from there again in a second. I have told many friends about what a great place it is and about what great customer service we received. Thank you Vincent! And thank you North Park! More
Wonderful Experience Stopped in at NPT not expecting to find what I wanted. Vince Lee greeted me at the door with Honest enthusiasm. He listened to what I wanted and was v Stopped in at NPT not expecting to find what I wanted. Vince Lee greeted me at the door with Honest enthusiasm. He listened to what I wanted and was very knowledgeable of the inventory on site. Un-expectantly he found exactly what I was looking for. He was quick, informative and never pushy. He wasn't trying to sell me what I didn't want. A short time later I was signing on the Truck I had been looking for. It was a very pleasant experience. More
Wonderful Experience Buying Used Truck Our salesman Vince Lee was very helpful with his knowledge of the different Toyota products. He also helped us set up the navigation and Bluetooth co Our salesman Vince Lee was very helpful with his knowledge of the different Toyota products. He also helped us set up the navigation and Bluetooth connections. Overall Mr. Lee made our experience very pleasant. More
Wonderful atmosphere; friendly, professional people. Went with my dad on Sat; he asked for Kevin. We were treated like royalty, and I got the car of my dreams!!! Thank you! Went with my dad on Sat; he asked for Kevin. We were treated like royalty, and I got the car of my dreams!!! Thank you! More
Way above average experience This place was great. I had my vehicle serviced there, but never purchased a car there prior to this experience. However, I am sure glad we chose NP T This place was great. I had my vehicle serviced there, but never purchased a car there prior to this experience. However, I am sure glad we chose NP Toyota. We went to another dealership just to compare prices and honestly booked it straight back to NP after about 10 mins at another local dealer. Its just a comfortable, no hassle, worry free experience. They literally gave us every single thing we asked for without any issues. More
Horrible run away from this unethical dealership of lies My experience at North Park Toyota was horrible they sold me a car and than the car was sold to someone else. They wasted days of my time telling me My experience at North Park Toyota was horrible they sold me a car and than the car was sold to someone else. They wasted days of my time telling me things were find only to finally inform me the car was sold. At this point they than promised to work with me to locate another car and even sell me a 2016 for 600 more to try smooth things over only when i came in they demand i buy there 2016 for thousands of dollars more after promising to work with me. I asked to speak with the own and even left him my number to call me there dealership has not been in contact. I feel they are a very unethical dealership after saying they would work with me only to demand i buy or lease a 2016 on there lot or nothing. I had signed all paperwork for my new vehicle had contacts and loans sign even turned over my title for trade in only to have them tell me to buy this or leave. Horrible custom service by this dealership guy didn't care about how my credit was ran anything. I was even told that i would never find what i wanted for the price. Now let me tell you where to go to Red McCombs Toyota not only was very nice and worked with me had the vehicle available ten miles away when i brought them all the signed paperwork they looked said i cant believe they did this and didn't stand behind your deal and try to right this they even matched the impossible price that North Park told me i would never get. Please save your self the pain of going to this dealership and have them change prices on you and go back on there promises. The way the gentleman selling cars talked to the people next to us during our time there sicked me and i was embarrassed my son had to listen to the way he talked to people. Still to this day January 4th 2016 and the paperwork was signed December 16th 2015 I have not even received an apologize from this dealerships owner on the way his staff treated me and my wife during the sale. More
AWSOME SERVICE AWSOME SALESMAN. Very respectable and knowled Great salesman,very nice very patient very helpful Over all awesome experience would definitely come here again and recommend for others to go to thi Great salesman,very nice very patient very helpful Over all awesome experience would definitely come here again and recommend for others to go to this dealership More
There for the customer The team at North Park really impressed me, especially Isaac Avelar from internet sales. He was able to help me make the best of a less than optimal s The team at North Park really impressed me, especially Isaac Avelar from internet sales. He was able to help me make the best of a less than optimal situation. I am very pleased with my purchase and was happy that he made sure I was comfortable with the car. I was able to take it home to show my wife and the finance officer provided the paperwork to sign so she wouldn't have to bring all the kids to the dealership with me. I rate this dealership high because they help reduce the friction of car buying. More
Among the Best I Have Ever Dealt With When I initially visited this dealership, my impression was not good. I was wrong. Mr. Ravlin took my concerns seriously, and the dealership went ou When I initially visited this dealership, my impression was not good. I was wrong. Mr. Ravlin took my concerns seriously, and the dealership went out of their way to address them. They turned what could have been a negative situation, and helped turn it into a positive. After sitting down and talking with Mr. Blake, I ended up by buying a 2016 Tacoma from them, and it was the best car buying experience that I have ever had. I am very glad to have done business with them, and recommend North Park Toyota to everyone, even if you have to drive to get there. It was a 150 mile trip (one-way) for me, and was well worth the trip. Before you buy, check out North Park Toyota. I'm glad that I did, and I'll bet you will be too! More