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North Park Toyota of San Antonio
San Antonio, TX
1,810 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,810 reviews
January 23, 2025
A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. More
by Jt123
Employees Worked With
Axel Mendez
December 23, 2024
Everyone was very friendly and professional. Time given for work to be done was right on point. The visit, overall, went very smoothly! Time given for work to be done was right on point. The visit, overall, went very smoothly! More
by linmcginnis
December 15, 2024
Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. and professional, reviewed my issue and delivered on the maintenance repairs on-time. More
by Hernan
December 13, 2024
Oscar provide excellence service with very good manorism and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very g and excellent customer service. Thank you for a great job starting at the time I called you this morning till the end when my car was complete very good experience at the dealership today More
by Aggonzales
Employees Worked With
Oscar service department
December 10, 2024
I have always been treated with respect at this dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. dealership. The employees are always courteous. They go out of t heir way to explain in detail what needs to be done to my car. More
by pamela.prnc7
November 30, 2024
I made an appointment, arrived early, and was told that the “advisor” wasn’t there today (as if they don’t know their own employees schedules), so I would be treated as a walk in, and that they would get t the “advisor” wasn’t there today (as if they don’t know their own employees schedules), so I would be treated as a walk in, and that they would get to me when they get to me. The check in person was all too smug about it. When I finally was able to check in, it turned out they had my email address wrong, even though I gave it to them 3 times when making the appointment to ensure it was correct (not a difficult address, just not my entire name). After I was sent to the waiting area, with not enough room for the 75 other customers waiting, I was sent a text stating that I could, “ [T]ext me anytime at this number during your service visit.”, only to have my inquiries as to the status of my vehicle go unanswered for the 3 hours I waited. Then I went to pay, and had to wait another 25 minutes for them to take my money while they explained an issue to another customer (by explain I mean they just repeated the same thing 15 times). All in all, I would not recommend this organization. Maybe, as a customer, I expect actual customer service. More
by Never again
Employees Worked With
Nobody introduced themselves, they all said “follow me this way” and passed me off to someone else.
