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North Park Toyota of San Antonio
San Antonio, TX
1,816 Reviews
We are a proud recipient of the 2009, 2010, 2011, 2012 Toyota Presidents Award of Sales and Service for customer satisfaction. In 2013 we were the only Toytota dealer in Texas to receive the Toyota Presidents Cabinet Award and won it again in 2014. We are a locally owned and operated store with a new facility built in 2008 for everyone in south Texas to enjoy. We hope you have an enjoyable experience here for all of your sales and service needs. Make sure to frequently bring your vehicle into our dealership for auto service to avoid needing car repair. Located at 10703 SW Loop 410 410, San Antonio, TX 78211 we are just south of downtown San Antonio. However, if you are unable to make it to us just let us know and we will come to you because WE DELIVER! We service San Antonio, New Braunfels, Boerne and all of south Texas. We built our new Toyota and used car dealership with all the comfort and convenience you expect in your own home. With several lounge areas to relax in while you wait for your new or used car to have auto service or car repair done, whether it be in one of our leather couches, rocking chairs, or surrounded by one of our fireplaces; inside or out! Our childrens play area makes our store fun for the little ones while our internet cafe is popular with all ages. We offer complimentary drinks and snacks at our La Paletera cafe during your visit and additional entrees include breakfast tacos, enchiladas, sandwiches, fruit cups, paletas, ice cream, milk shakes and more! While you enjoy your lunch you can look through our auto service windows to watch your Toyota being serviced by our Toyota Certified Technicians. You can enjoy a game of chess or relax while you watch your favorite program on one of our large televisions. At North Park Toyota of San Antonio we are about relationships and customer satisfaction. We know that when we take care of you and your new or used car today you will return to us in the future. We try to make sure everything we do is
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:30 PM
Tuesday 9:00 AM - 8:30 PM
Wednesday 9:00 AM - 8:30 PM
Thursday 9:00 AM - 8:30 PM
Friday 9:00 AM - 8:30 PM
Saturday 9:00 AM - 8:30 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,816 reviews
March 12, 2025
Easy online scheduling, took 15 min for service advisor to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop a to meet me at my car on the service drive, TV in waiting room buffered contstantly and only showed 15 year old “Deal or No Deal” episodes on a loop and a big sign saying not to switch channel. Some rocking chairs were nice, although old and worn. Other furniture were wooden chairs and tables. Snack bar offered free popcorn and items for sale. Soda fountain was broken. Car was delivered back slightly longer than the 1.5 hours quoted. 3% charge for using a credit card was not explained (online or in person) until I tried to pay. Not cool. More
by dboullosa
Employees Worked With
Oscar
February 28, 2025
Justin Boone is right on top of all my questions and request. Our son just bought a RAV4 from Justin, very happy. request. Our son just bought a RAV4 from Justin, very happy. More
by stevemetcalf416
Employees Worked With
February 21, 2025
I was very pleased with my service today. Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on al Oscar Ramirez was very helpful and advised other services that Alamo Toyota said I rejected but they never asked me about them I score Oscar 5 on all categories. And I am pleased with the dealership. That is why I am having my vehicle serviced at NPT. ☺️ Keep up the good work More
by Waddie
Employees Worked With
Oscar Ramirez
February 11, 2025
I was offered many perks to purchase the car I was being offered. I was misled on the engine size, I was offered rim upgrade, I was offered maintenance package. Seats were supposed to be cleaned and faulty offered. I was misled on the engine size, I was offered rim upgrade, I was offered maintenance package. Seats were supposed to be cleaned and faulty phone charger repaired. None of this occurred. Some was word of mouth and not in writing so now I am told I'm out of luck. Word of mouth doesn't matter. Got it my fault for not getting it in writing. Lesson learned the hard way. Also will not come here for my next purchase or refer either. Untrustworthy and slimy. More
by beemingstars
Employees Worked With
January 23, 2025
A good overall experience. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. I was kept updated on service progress. Some extra clarity on pricing would be helpful but they worked with me. More
by Jt123
Employees Worked With
Axel Mendez
December 23, 2024
Everyone was very friendly and professional. Time given for work to be done was right on point. The visit, overall, went very smoothly! Time given for work to be done was right on point. The visit, overall, went very smoothly! More
by linmcginnis
December 15, 2024
Awesome customer service experience, team was coordinated and professional, reviewed my issue and delivered on the maintenance repairs on-time. and professional, reviewed my issue and delivered on the maintenance repairs on-time. More
by Hernan
