North Hollywood Toyota

Paul was excellent. He explained everything and help me understand what I needed to do to keep the car in good shape. He clearly communicated costs and timing, and fol He explained everything and help me understand what I needed to do to keep the car in good shape. He clearly communicated costs and timing, and followed up promptly. Best car service I've had in years. More

Overpriced. Went for a diagnostic and they didn't try to find the problem, just assumed it was the most extension solution. Went for a diagnostic and they didn't try to find the problem, just assumed it was the most extension solution. More

Everyone was helpful and respectful, not too pushy. They made me feel comfortable and confident in my decisions. Great car buying experience! They made me feel comfortable and confident in my decisions. Great car buying experience! More

Great people who know the business and they are eager to totally satisfy their customers. totally satisfy their customers. More

this dealer so bad no service and bad quality only they wants take money and live. wants take money and live. More

Extremely Disappointing Experience at North Hollywood Toyota – Harassment After Honest Review I had a very unpleasant experience at North Hollywood Toyota, and to make matters worse, I’m now being har Toyota – Harassment After Honest Review I had a very unpleasant experience at North Hollywood Toyota, and to make matters worse, I’m now being harassed by one of their staff members, Armando, after leaving a negative review. Here’s what happened: I was charged for a DMV registration fee even though I had already paid it on the same day via phone, as evidenced by my receipt. When I brought this to Armando’s attention, he assured me he would correct the issue by issuing a check. He told me to give him 30 minutes to resolve it, but after waiting for 2 hours with no word from him, I called the dealership back. Armando then sent me to a different representative in the finance department, but failed to explain to them that he had already approved the return of my money. It was clear to me that he was avoiding my calls and trying to pass the issue off to someone else. To make matters worse, Armando has now called me 2-3 times, including just a few minutes ago, asking me to remove my honest review because he’s worried about getting in trouble as the "new guy" at the store. This is completely unacceptable. Please ask Armando to stop harassing me. This experience has been frustrating and disappointing, and it should serve as a lesson in how not to treat good customers. I have filed a complaint with Toyota regarding Armando. I did not work with a Marcus that I know of. took 2.5 hours for the entire process after I called in advance to have the paperwork ready. Nothing was ready. I will not return to NOHO More

Rude and pushy salespeople. Repeatedly told me I was nervous about buying a new truck. Tried to make me feel bad for doing work to find me a truck even though I told them I wasn Repeatedly told me I was nervous about buying a new truck. Tried to make me feel bad for doing work to find me a truck even though I told them I wasn't interested. Second worst experience I've ever had (the first worst was also at this dealership). I wasn't going to leave a review but after 15 email reminders to complete one I figured why the heck not. More

Location and people are extremely nice. I was quoted 2-4 hours for my service however, it took closer to 6 hours which was not ideal. I was quoted 2-4 hours for my service however, it took closer to 6 hours which was not ideal. More

The team will not get back to you after leaving messages. They seem to be in a rush and not willing to explain in detail. They seem to be in a rush and not willing to explain in detail. More