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North Hollywood Toyota
North Hollywood, CA
864 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 864 reviews
April 01, 2019
2019 Toyota Camry SE My initial contact was with Eli and overall, he was great with explaining the whole "salesman" tactics which i later observed as being correct with ot My initial contact was with Eli and overall, he was great with explaining the whole "salesman" tactics which i later observed as being correct with other dealerships I've been in contact with. He was very honest and gave me an amazing deal for the 2019 Toyota Camry SE with no back and forth haggling about pricing. I've purchased a few other cars from other dealerships and this was the fastest transaction of them all as far as getting the price and APR that i desired and this was done all out of the dealership lot and in the comfort of my home. Once all the pricing and everything was agreed on and in a written statement, I went to the dealership and just had to figure out the color i wanted. I was in and out of the lot and on my way home with a new 2019 camry in just under 3 hours, I was indecisive with the color lol otherwise I would have been out in less than 1. Overall great experience with Eli, he says something and backs it up with a written statement and very prompt service from the dealership as well, would highly recommend speaking with Eli and avoid the haggling from other dealerships. More
by Hanh
Employees Worked With
Shawn Hineidi, Eli Castillo
March 31, 2019
Great The people in North Hollywood Toyota were attentive at all times. Eli Castillo helped us make the process quick and smooth. The sales manager worked a The people in North Hollywood Toyota were attentive at all times. Eli Castillo helped us make the process quick and smooth. The sales manager worked all the way and gave us a great deal on my new car, also gets to know his customers and guides you through each step on the financial. Thank you very much. : ) More
by ultra
Employees Worked With
Eli Castillo
March 13, 2019
Basically got lied too. I probably should have read the reviews before I purchased a car from this dealership. I asked them multiple times if they have already applied for th I probably should have read the reviews before I purchased a car from this dealership. I asked them multiple times if they have already applied for the carpool decal sticker and they repeatedly said no. After waiting for 3 months for my DMV application to process, they basically told me, that the dealership has already applied and received the sticker on 11/19/2018. What horse xxxx. They probably stole the sticker and have it on some employees car. The person who sold me the car that told me all of these things was Armani Minasyan. I wouldn't recommend this dealership to anyone. Never coming back to this dealership again for future car purchases. I would recommend that you stay away too. More
by Jim15
Employees Worked With
Armani Minasyan
January 01, 2019
They were dishonest It took me a while before I can sit down and write an honest review.My experience was kind of mixed now it is negative, although I do like my car a lo It took me a while before I can sit down and write an honest review.My experience was kind of mixed now it is negative, although I do like my car a lot . I originally bought one car that I should not have bought because it had over a hundred and fifty thousand miles on it and the person who sold me the car should not have sold me it. If I kept that car it would have cost me a lot of money to fix the transmission it was a 2015 Camry. I did not have a lot of experience buying a car (I have only had a few) and it was the first time I bought one on my own. After a less than a week I returned it and after a hassle I was able to exchange it for a hybrid, however I didn't realize that I would be paying a lot for both the payment and the credit card that puts an extra one hundred and twenty-five plus on my car payments. The person who sold me the second car really didn't know a lot about the car and when I got it home, I realized that there were certain things that the car did not have that I was told it had. I brought it back and had an unpleasant experience with the manager I did get a camera (which I was told to when before it had) There was another problem and misunderstanding which was worked out thanks to John (I don't know is last name, he has a British accent). John came up with the solution and taught me a very important lesson which is whenever a car salesman tells you the car does something; ask them to show you. Although, I like the car, I will not go back because of the problems I had buying the first car and returning it. The manager was not honest with me about the payments, it also turned out that I would not have got any finance if I had kept the Camry. I will not go back because of the hassles and now the extra financial hassle I have to live with has made this experience horrible. They should be ashamed of themselves for selling me the Camry or anyone that Camry. Very dishonest! More
by addie91607
Employees Worked With
TP, JD, Mike
November 26, 2018
They wanted to take advantage! I went to this dealership because my car lease was up and I wanted to buy it out, but from the start they were pressuring me to buy a new car, which I I went to this dealership because my car lease was up and I wanted to buy it out, but from the start they were pressuring me to buy a new car, which I understand is part of their job, but they did this instead of showing me my options. It was blatant coercion. At first everything seemed fine while I was talking to the salesman, but as soon as the manager got involved (last name guapo) it all went downhill. He lied to me about my options in a way that made it seem like it would be impossible for me to buy my lease. For example, even though my credit is excellent he was offering me a 12% interest rate, which is outrageous. This also made the payments offered extremely high. He also said I would have to pay an extremely high down payment, making it so I would really have no option but to purchase a new car. Once I expressed my concern over this, he began to speak to me in an extremely sarcastic, cynical and condescending manner. To top it off when I asked him to please show me my credit score he said he would, then proceeded to abruptly stand up and walk away, leaving me with no real answers and I actually had to ask the salesman again for my credit scores. On my way out the manager turned around to smile at me sarcastically. More
by Yormayanina
Employees Worked With
Manager Guapo
November 23, 2018
Don't buy your future car there! Unprofessional People. Do yourself a favor and do not buy your future car there. All they try is to sell you a car with lying and not being honest ab Unprofessional People. Do yourself a favor and do not buy your future car there. All they try is to sell you a car with lying and not being honest about your situation. They tell you a deal from beginning but after all, alot of things adds up to the price. Also, they might come to you after a week and say the bank didn't approve your credit. Very disappointing! They waisted me and my father's time for about a week. Never try this dealership for your future car! More
by tanya
Employees Worked With
August 04, 2018
A Great Experience!! I usually equate buying a new car to getting a tooth pulled when without anesthesia. This time was different, thankfully. If you’re looking for I usually equate buying a new car to getting a tooth pulled when without anesthesia. This time was different, thankfully. If you’re looking for a new Toyota, go to North Hollywood, Toyota and ask for the salesperson named Bianca Kashyap. She is the BEST. We got in and out with a new car very quickly and it was an overall wonderful experience. The finance manager, Sedrick Sabada was also a pleasure to deal with. More
by HappyCarBuyer
Employees Worked With
Sedrick Sabada, Bianca Kashyap
June 21, 2018
Trustworthy Top of the line professional individual. Questions answered in the most easy way anyone can put it and it's to the point. She doesn't judge you at fis Top of the line professional individual. Questions answered in the most easy way anyone can put it and it's to the point. She doesn't judge you at fist glance she will get to know you so she can understand what you need. I noticed she really does know her cars inside and out. She will help you, even if you decide not to buy that car, on that particular day. And when you come back; she remembers you and what you need so you don't have to start all over. Very professional person. More
by Yoshi30
Employees Worked With
Yoshi Urena
June 21, 2018
Excellent service Best and honest dealership I went in with a budget and yoshira did everything she could to keep me at my budget. So grateful for her wanting to help m Best and honest dealership I went in with a budget and yoshira did everything she could to keep me at my budget. So grateful for her wanting to help me out and not just dismissing me like other dealers would . Defenitly reccomend her and this awesome friendly dealership More
by Cbbyy1
Employees Worked With
Yoshi Urena
June 21, 2018
Best car buying experience Trusting your sales representative is key in having a good car buying experience. The knowledge that Yoshi has is phenomenal, buying a new car I was n Trusting your sales representative is key in having a good car buying experience. The knowledge that Yoshi has is phenomenal, buying a new car I was nervous not sure what I was getting myself into but Yoshi made sure everything worked out for us. She's at the top of her game we were very happy even bought another car with her just her because her service was amazing. Thank you so very much for all that you have done for our family. More
by Mrs Martinez 71
Employees Worked With
Yoshi Urena
