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North Hollywood Toyota
North Hollywood, CA
675 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side.
As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer.
We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you.
We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept.
We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 675 reviews
July 05, 2008
I sent in a review and by accident marked off the wrong numbers.. this dealership should be all "5's" for their excellence in service, their professionalism, friendliness, and care and concern for their cu numbers.. this dealership should be all "5's" for their excellence in service, their professionalism, friendliness, and care and concern for their customer. I would highly recommend this dealership and our sales rep Gary, for the way they showed us the great features of the Prius, and how we were to handle the car. They set up our bluetooth for the phone, and explained the navigation system, where we were able to understand. They handled our tradein fairly and gave us a very good price on our car that we traded in.. This is an excellent dearlership. I thank them everyday we drive our car. More
by joycecastagnola
Employees Worked With
Gary
Helpful July 04, 2008
Everything about the experience of buying my new Prius was really very pleasant - and exciting. I felt no pressure, although I could tell the young man who was waiting on us was really trying to make a sa was really very pleasant - and exciting. I felt no pressure, although I could tell the young man who was waiting on us was really trying to make a sale - after all, that's why he was waiting on us! The gentleman who handled the money part of the sale was very professional and courteous. I would definitely go back to N.Hollywood Toyota for service and for my next car. How can I say more? I found everything about the dealership to be very satisfactory, everyone was helpful and pleasant, I came home happy and will happily return. More
by Donna Fischer
Employees Worked With
2
December 15, 2006
I live close to this dealership and have visited three times with friends who wanted to buy a new car. During two of the three visits we overheard the sales people using the worst profanity to bad mouth times with friends who wanted to buy a new car. During two of the three visits we overheard the sales people using the worst profanity to bad mouth their customers, or people who test drove and didn't buy. I don't know how they stay in business with such unprofessional sales people. Great location, OK inventory, bad people. (Good cars!) More
by DSCornish
June 16, 2005
Went in for major tune-up. On the way home smoke started coming out from under my hood. I stopped at the nearest mechanic because I was afraid of further damaging my car. It turned out the timing belt had coming out from under my hood. I stopped at the nearest mechanic because I was afraid of further damaging my car. It turned out the timing belt had slipped off and had melted a hole through the casing. Cost of repair was over $400. In the major service, they specifically list that they inspect the timing belts. When I called to complain, they just flat out denied they had anything to do with it and that they didn't inspect the timing belt. What a bunch of liars. I'm sure they fiddled with it thinking I would go back to them to get it fixed some time later. Bunch of crooks, avoid!!! More
by cty
June 27, 2004
Horrible experience. Wanted to charge us $620/mo. for 66 months on a $17,900 Camry. That adds up to just shy of $41, 000. We still owed $16,500 on our trade-in, but even if they gave us nothing at all for months on a $17,900 Camry. That adds up to just shy of $41, 000. We still owed $16,500 on our trade-in, but even if they gave us nothing at all for it -- and they would not disclose the trade-in amount or the interest rate, but kept playing the three card monte "monthly payment" game -- this would still be outrageous. I actually can't believe that sales practices like theirs are even legal. Stay away from these guys. More
by poppadub
