North Hollywood Toyota

AVOID! These guys do nothing buy LIE and SCAM WORST Toyota Dealership I've ever been in to buy a car. Don't be tempted by "low quotes online" from them -- THEY WON'T EVEN HONOR THEIR OWN EMAILED WORST Toyota Dealership I've ever been in to buy a car. Don't be tempted by "low quotes online" from them -- THEY WON'T EVEN HONOR THEIR OWN EMAILED QUOTES. It's all to get you in, then the LIES, GAMES and SCAMS begin. Was looking to get a 2017 Prius (1) Got a confirmed price quote from them thru Edmunds. Printed it out, with the VIN. Color and trim I wanted. (2) Made an appointment to see the car. Called the night before to verify car was actually in stock and quote price was valid and would be honored. Was told yes, quote was good, they would have the car ready for me the next morning at that price. (3) Showed up. Test-drove car. Then when it was time to buy, the lies and games begin. (4) First was told "Oh no, we can't honor our quote. It's a mistake. Sorry." They would NOT honor their own Guaranteed Emailed Edmunds Quote! (And the emailed, verified quote was no mistake -- it was barely under MSRP!) But they suddenly would not honor it, and wanted hundreds more. Yup. Really. (5) In ADDITION, we were told that on TOP of that, for ALL NEW CARS at this dealership, they put on 99c pieces of sticky-tape (literally looks like it came from the 99c Only store!) -- for which they charge you an additional $500 markup. Oh what fun. And they won't take it off. (6) So all of a sudden it's "We won't honor our own emailed, guaranteed quote from yesterday (that was also voice verified the night before as being good) -- it's going to be hundreds more. PLUS on TOP of that, it will be ANOTHER $500 for the 99c sticky tape we just put on." (7) As is typical for this game of screw-the-customer, it's always the fault of "the boss" somewhere in back. (8) But when I asked to speak to the boss, was not allowed to. (9) So walked out the door and left. (10) While driving away, called Edmunds to lodge a complaint, giving them my Quote #. (11) 20 minutes later as we were driving down the freeway to another dealership, North Hollywood called back, said fine, for us they'd change their mind and finally honor their quote (as they're obliged to do in the first place) -- and would "lower" the price of their 99c sticky tape from $500 to $200. This on a car ALREADY with a huge margin for them, at close to MSRP. Your choice whether you want to deal with SCAMS like this. I saw the negative reviews for North Hollywood, but went anyway, due to the "guaranteed" quote they gave -- which they simply refused to honor, actually saying "it's the only time we've ever made such a mistake where we won't honor our 'guaranteed' quote." Uh-huh. Right. There was no mistake (the quote was BARELY under MSRP! But it was the color and trim level I wanted). Oh, the salesman will be nice and everything will seem fine -- until you sit down to do the paperwork. Then the LIES and SCAMS begin. Don't be afraid to JUST WALK OUT -- FOR REAL. And go to another dealership. They're betting most people WON'T actually walk out -- then they get their $$$ by SCAMMING you after successfully baiting you in. Better yet, save your time and just AVOID THIS DEALERSHIP COMPLETELY. There are SO MANY OTHER Toyota dealerships around (just Google to see how many!) that Don't treat their customers with contempt. Oh, they'll lure you in with a great, low "guaranteed" quote. NOT WORTH THE PAPER IT'S PRINTED ON. Don't say you haven't been warned. More

Poor service I have to wait with out appointment about 6 hours , 9:05 until 3:30 poor costumer service and workers are not friendly , if I ask something they don't I have to wait with out appointment about 6 hours , 9:05 until 3:30 poor costumer service and workers are not friendly , if I ask something they don't want to answer More

LEASE RETURN AND NEW LEASE Kyle Blumberg turned what I thought was going to be a horrible lease return/new lease situation into a very pleasant and happy ending. We drove away w Kyle Blumberg turned what I thought was going to be a horrible lease return/new lease situation into a very pleasant and happy ending. We drove away with our new 2016 Corolla S Plus last night very happy and feeling good about the day. Thanks Kyle for being so nice, listening to our needs and desires and delivering on them. Kyle is truly an asset to North Hollywood Toyota. More

Look for Griselda My friend Erica referred me to Griselda, Castellanos, who is very nice, helpful, and bilingual. In my search for a new car I found this place to be be My friend Erica referred me to Griselda, Castellanos, who is very nice, helpful, and bilingual. In my search for a new car I found this place to be better than the other dealerships in the San Fernando Valley. Griselda got me into a 2016 Toyota Corolla. More

Better than Keys Van Nuys I had a bad experience at Keys Van nuys. This was slightly better. They were much nice while screwing me over. They purposely filled out the Kelly bl I had a bad experience at Keys Van nuys. This was slightly better. They were much nice while screwing me over. They purposely filled out the Kelly blue book for the car I was returning in a way that decreased it's value by 5k!! Edward the manager is trying to help me with this and he is a nice guy. More

Look for Nowaz!! Nowaz is the most helpful salesmen here, he have made this whole transaction easy and stress free. If you want to get the best deal for the car you wa Nowaz is the most helpful salesmen here, he have made this whole transaction easy and stress free. If you want to get the best deal for the car you wanted, just ask for Nowaz! More

Profesional Excellent service from the start of my visit to the end.. This was the first time that I've experience such a great service at Toyota. And I actuall Excellent service from the start of my visit to the end.. This was the first time that I've experience such a great service at Toyota. And I actually got what I looked for. Thank you Nowaz Mohiuddin More

Great Deals & Even better service Nowaz did an amazing job on getting me exactly what I wanted. Great deal no other of the 7 Toyota dealers could beat. The other dealers couldn't compe Nowaz did an amazing job on getting me exactly what I wanted. Great deal no other of the 7 Toyota dealers could beat. The other dealers couldn't compete and made it clear there was only one place for my first brand new car! Highly recommend North Hollywood Toyota and Nowaz. More

Awsome He was really helpful great service . I had great experience buying my first car . Pedro the man deifenlty will come back in the future for another ca He was really helpful great service . I had great experience buying my first car . Pedro the man deifenlty will come back in the future for another car . More

Excellent, quick and no hassle Came in to return my leased car and lease a new one. Found the car I liked, test drove it and initiated the paperwork process right away. Very happy w Came in to return my leased car and lease a new one. Found the car I liked, test drove it and initiated the paperwork process right away. Very happy with Pedro's service. He asked what I wanted and went straight to the point right away, he listened. This is the 3rd time purchasing or leasing a car from North Hollywood Toyota and it definitely won't be the last. Very pleasant experience. More