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North Hollywood Toyota

North Hollywood, CA

4.5
864 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 864 reviews

March 11, 2024

Andrea the Internet Manager took care of us and handle everything from start to finish on our Rav4 purchase. Professional A++ attitude the whole time. Would love to buy from her again. More

by Vincent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Amabilis
Mar 12, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are amazing Vincent, Thank You from North Hollywood Toyota. We would be honored to work with you again in the future -- tell your friends and family too. Congrats on the new Rav4 too!

March 11, 2024

Very nice since I drove in people friendly made me feel like a customer help me with my credit. More

by nicolashuerta_jr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlene Nolasco
Mar 12, 2024 -

North Hollywood Toyota responded

Thank you for the 5 stars and nice feedback. Congrats on the purchase and we look forward to your next visit.

March 11, 2024

Carlos and Guapo were very professional. They really worked with me to get financed on a new Camry with a very fair interest rate, despite a FICO score still recovering from a bankruptcy. Th More

by Raul
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guapo , Mark Bostanci
Mar 12, 2024 -

North Hollywood Toyota responded

Raul, congrats on the new Camry from North Hollywood Toyota. It is rewarding to learn how well our team helped you out and exceeded all expectations. I will share this with our team today and look forward to assisting again.

March 11, 2024

They fixed my issue but failed to rotate all my tires, they only rotate one side. Who does that? More

by mmcpluto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
Mar 12, 2024 -

North Hollywood Toyota responded

We thank you for your business and apologize for our oversight. Please contact your service advisor and we'll be sure to correct that right away. Thank you.

March 10, 2024

The best service in the world I never had this Coustomer service Carlos it the best More

by msanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Marin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

North Hollywood Toyota responded

Your feedback and 5 stars are Amazing and thank you from everyone at North Hollywood Toyota.

March 10, 2024

Very helpful with my questions. Helpful in showing my concerns with regards to my RAV4 vehicle. More

by LIZAMARIANO18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Mar 11, 2024 -

North Hollywood Toyota responded

Glad we could help with your questions and concerns. We love to help as you experienced first hand too! Thanks for choosing North Hollywood Toyota.

March 10, 2024

Paul is the best! Very helpful and knowledgeable! Will be returning, only because of Paul. Some of the others on the floor, need to learn from him! More

by BIANCA AVINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul is excellent!
Mar 11, 2024 -

North Hollywood Toyota responded

Paul IS the best -- we agree! Thank you for the 5 stars and positive feedback too.

March 10, 2024

I went to the service department on a Saturday. Even with an appointment, I had a predicted 2.5 hour wait time for an oil change. Then, nobody informed me when my car was ready. After waiting for t More

by alexschultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
Mar 11, 2024 -

North Hollywood Toyota responded

We very much regret your frustration on your last visit to our dealership. I have copied your concerns and sending them to our Service Director right away to make sure we are not putting a customer in this unintentional situation again. Thank you for sharing this.

March 09, 2024

Friendly employees, good at explaining what work needed to be done, nice waiting areas, clean bathrooms More

by MELANIE.L.POST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney, Leon Correll, Peter Fernandez
Mar 11, 2024 -

North Hollywood Toyota responded

Thanks Melanie, we appreciate the perfect 5 stars and your business.

March 09, 2024

Toyota North Hollywood has very polite employees and their waiting room is very clean. My car was serviced in 2 and a half hours. More

by 4SUNNYHATS
Recommend Dealer
Yes
Employees Worked With
Alfonzo
Mar 09, 2024 -

North Hollywood Toyota responded

We have the #1 Toyota sales, service and parts team in this area and very proud to see such positive feedback about our team. Thank you very, very much -- your so appreciated and valued at our dealership.

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