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North Hollywood Toyota

North Hollywood, CA

4.5
864 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 864 reviews

March 18, 2024

I have purchased three vehicles at this dealership and have been very satisfied with the service every single time. Griselda is honest, straightforward, and not pushy in any way. I really appreciate being More

by LORENAB11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Guardado
Mar 19, 2024 -

North Hollywood Toyota responded

Loren, your loyalty is amazing and so much appreciated by our #1 North Hollywood Toyota team! I will share this amazing feedback with our team and Griselda right away. Let us know how we can help and continue to spread the word about the great team at our dealership.

March 17, 2024

Service manager did not explain what was done. No summary. Just handed me the paperwork to take to the cashier. In fact, I had to go back to him to ask if the recall was performed since the paperw More

by John7728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alonso
Mar 18, 2024 -

North Hollywood Toyota responded

I am so sorry John that we did not provide you the information you expected. I will make sure our team makes it easy for customers to learn more information the service performed even if it is covered under your Toyota Care plan. Thanks for sharing this.

March 17, 2024

Great service. I worked with Griselda Casteños was very professional and someone who has had my respect and trust More

by SOLISAFAR1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Griselda Castellanos Zopena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 17, 2024

Great customer service! Thank you Laarni! Thank you as well to Mark from Finance! Good job! More

by DRNADINAJOSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laarni Campo, Mark Bostanci
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

I was very pleased. This time it was done in slightly less than hour! The last few times it’s been 3-4 hours which I feel is unacceptable for a basic oil change and a t More

by GARYLUCAS1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He was in service dept don’t have his name
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

Russ was awesome, made me feel very comfortable and wasn’t super pushy with selling stuff which is usually the case with the other Toyota dealership I dealt with More

by gaul.jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

Great service and good customer service. Very helpful and professional. Made sure all my questions were answered More

by EDGAR.LOPEZ1228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russ
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

March 16, 2024

I worked with Rooney Kellman in the Service department. For me he is the face of Toyota and someone who has had my respect and trust. I will. miss him now that he is moving on and up at another dealership. More

by KRAYFX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rooney Kellman
Mar 16, 2024 -

North Hollywood Toyota responded

Your 5 stars and positive comments mean so much to us. Indeed we will miss Rooney too but we have a solid team behind him and our dealership. Thanks so much.

March 16, 2024

I always get the best service from North Hollywood Toyota. Peter has always taken good care of me every time I bring my RAV4 for service. I never had to worry about how they service my car and it’s al More

by REYES_LIZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Mar 16, 2024 -

North Hollywood Toyota responded

Thanks for the amazing feedback and we are very honored to serve you and to care for your Rav4. Your loyalty and satisfaction mean so much to our North Hollywood Toyota team and we look forward to your next visit.

March 16, 2024

Great service. The waiting area is fantastic. The service agent was professional. Taxi service was an excellent touch. I’m new to the neighborhood but I will be More

by sbeardsley702
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Mar 18, 2024 -

North Hollywood Toyota responded

Thank you for the perfect 5 stars.

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