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North Hollywood Toyota

North Hollywood, CA

4.5
865 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 865 reviews

March 31, 2024

Great service, the dealer was prompt to repair my car , I greatly appreciate it.. Good customer service.. More

by CLAUDIAARRIAGA001
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Georgina from collision Dept
Apr 01, 2024 -

North Hollywood Toyota responded

HI Claudia, we greatly appreciate your 5 stars and amazing feedback. I will proudly share this with our North Hollywood Toyota team and hope we can earn your business again.

March 30, 2024

Paul Carrasco is a gem. His team is always courteous, helpful, and efficient. I never go anywhere else. More

by lebedit
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Recommend Dealer
Yes
Employees Worked With
Paul Carrasco
Mar 30, 2024 -

North Hollywood Toyota responded

We love the 5 stars and positive feedback about Paul and our team at North Hollywood Toyota. We love to help so let us know how we can assist in the future too.

March 30, 2024

Generally a good experience and things moved quickly. Mats should come standard in every vehicle for the prices we are paying. Had to order and pay for them after my vehicle purchase and go back to the d More

by johnnywayward
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Recommend Dealer
Yes
Employees Worked With
Raheem Chhipa
Mar 31, 2024 -

North Hollywood Toyota responded

We do apologize for the confusion and appreciate the extra effort on your part to understand and to work through this with our team. I will review your feedback with our team to make sure we are doing everything we can to avoid any miscommunication in the future. Thanks so much for your high star rating and feedback.

March 30, 2024

It took as long as they said, 2 hours. I was driven home by Uber to wait More

by LYNNLUTTRELL
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
Mar 31, 2024 -

North Hollywood Toyota responded

Thank you for your high rating and we appreciate your support. Take care until next visit.

March 30, 2024

They are very responsive when we need something and they get it done quickly. Paul our adviser is fantastic. More

by OFFICE19
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Recommend Dealer
Yes
Employees Worked With
Paul Carasco
Mar 31, 2024 -

North Hollywood Toyota responded

It is an honor to serve customers like you and our #1 North Hollywood Toyota team greatly appreciates your business and the amazing 5 stars. Thank You and I will share this with everyone here including Paul.

March 30, 2024

I had an appointment for 11:20 and that was all I needed and it took 3 1/2 hours and I was waiting. Ridiculous wait time. The guy who checked me in was surly and never told me his name, but I didn't care. More

by EVERETT4P
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Mar 31, 2024 -

North Hollywood Toyota responded

We are very sorry and disappointed to learn your recent service visit took longer than expected. Our team does try very, very hard to be efficient but we never want to rush the important technical work performed by our staff. I will discuss your visit with our team and review your records to make sure we did everything possible to minimize your time at the dealership. Please understand your feedback is valuable and your business means everything to us.

March 30, 2024

They added windshield wiper fluid, didn’t check it because that’s outside the scope of their coupon, could only do a ‘visual’ inspection. Failed to note there’s a leak. Customer rep came outside and f More

by AG
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Recommend Dealer
No
Employees Worked With
Alex
Mar 31, 2024 -

North Hollywood Toyota responded

We truly apologize for any misunderstanding on the printed coupon and your disappointment during your recent visit. I will share this with our team and address the concerns and sub-standard experience you had. Thanks for sharing this so we can continue with our top notch reputation.

March 29, 2024

Paul nieves is friendly, great communicator and is motivated to get you in a brand new car providing the best and fastest service. I Recommend him his the best. More

by Celia Montano
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Recommend Dealer
Yes
Employees Worked With
Brian Tobias, Sergio Ullrich-Cajero
Mar 30, 2024 -

North Hollywood Toyota responded

Thanks Celia from the #1 North Hollywood Toyota team. It is rewarding to learn how Paul assisted in your new Toyota purchase and your recommendation and support means everything to us. Congrats on the new vehicle too!+

March 28, 2024

The sales department here are liars and bad. But I love the service department t More

by CONRADKORBOL2
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Recommend Dealer
Yes
Employees Worked With
Leon Correll, Peter Fernandez
Mar 29, 2024 -

North Hollywood Toyota responded

Conrad, thank you for the 5 stars and kind feedback, we appreciate you.

March 28, 2024

Paul in Service was great give him a raise & lower the prices, yeah yeah yeah More

by herb4
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Recommend Dealer
Yes
Employees Worked With
Robert Martinez
Mar 29, 2024 -

North Hollywood Toyota responded

We are truly honored to earn you4 5 star ratings and appreciate the nice comments about Paul. Thank you.

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