Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
North Hollywood Toyota
North Hollywood, CA
1,444 Reviews
At Family-Owned North Hollywood Toyota, we believe in one simple mission — to make doing business anywhere else simply unacceptable for customers who value quality, professionalism, and exceptional service. And the only way to achieve that is with Good People on your side.
Proudly serving North Hollywood and surrounding communities — including Burbank, Studio City, and Universal City — since 1967, we’ve grown to become one of the largest New and Used Toyota dealerships in the San Fernando Valley. From Sales, Service, and Parts to our Certified Toyota Collision Center, you’ll find everything you need under one roof.
We know your time matters. That’s why we’ve eliminated the long, stressful negotiation process. Every vehicle on our lot is presented with transparency and integrity — and Toyota has consistently rated our Vehicle Display Quality among the highest in Southern California. Our cars are cleaner, better cared for, and ready when you are.
Whether you’re shopping for a New Toyota, a Certified Used Vehicle (TCUV), or simply need Service, Parts, or Collision Repair, our team makes it easy to get the information you need to make a confident, well-informed decision.
We’re also proud to offer exclusive programs for our community:
Studio Employee Purchase Program — special discounts for employees of NBC/Universal, Warner Brothers, Disney/ABC, and their affiliates.
Business Solutions — helping small business owners establish credit directly with Toyota Financial Services (TFS).
Military, College Grad, and First-Time Buyer Programs — because we believe in helping everyone drive home happy.
At North Hollywood Toyota, you’re more than a customer — you’re part of the family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:30 AM - 9:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
April 13, 2026
Friendly and knowledgeable staff. Service was done promptly with all issues resolved before I left the dealership. I had a great experience with them and will continue to take my car Service was done promptly with all issues resolved before I left the dealership. I had a great experience with them and will continue to take my car for service there. More
by gjdarouj
Verified CustomerEmployees Worked With
Manuel Alejandro Valencia
April 12, 2026
Ripoff artists. They literally just pulled the old "ooh, you need a new battery" scam even though the current one was installed by me less than two years ago. Natu They literally just pulled the old "ooh, you need a new battery" scam even though the current one was installed by me less than two years ago. Naturally since it wasn't in their records they figured that item was perfect for a swindle and tried to use the "it's not holding a full charge" excuse, not knowing that I've been working on my own cars for decades and have a pretty good idea of what's failing and when. They also claimed the water pump was failing and needed a $900 repair job . . except there's no evidence of anything being wrong with that particular part. Nice try . . Then there was the time they claimed I needed a brake job, which I paid for, and then DID NOTHING - allowing the car to be driven away with no work done whatsoever. When I discovered that issue and called them out on it their reaction was "oh, whoopsie - our bad" at which point they actually did the work I'd previously paid for . . To be clear, the car in question - a Rav4 - has less than 50,000 miles on it over a period of 8 years and has had regular maintenance since the day I bought it new. Bottom line, STAY FAR AWAY . . educate yourself on ripoffs Toyota dealers have been accused of lately with online videos - this is not an isolated incident. It seems that the minute ToyotaCare ceases the customer becomes a pigeon ripe for the financial plucking. Personally speaking, I will never buy a Toyota again . . this single dealership soured me on them for life. More
by Ugatz
Employees Worked With
service manager
April 09, 2026
Awesome customer service from start to finish. Carlos and Peter made it happen! No fussy no xx. Carlos and Peter made it happen! No fussy no xx. More
by HELENNGUYEN120310
April 09, 2026
Excelente la atención muy buenos en cuestión de explicar y muy accesible en la compra y muy accesible en la compra More
by sararosa2619
Employees Worked With
April 06, 2026
Great service, flexible appointment, nice stuff. Convenient location and environment. I would love if drop off/pick up service could cover up to 10 miles io 6. Convenient location and environment. I would love if drop off/pick up service could cover up to 10 miles io 6. More
by oavakhteeva
Employees Worked With
None
