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North Hollywood Toyota

North Hollywood, CA

Overview
Employees
Reviews
Vehicles
4.5
864 Reviews
At Family-Owned North Hollywood Toyota, we embrace this idea from the core. Our mission is to make doing business at any other dealership unacceptable to customers who value quality products, professionalism and excellent service. You can only do that with "Good People" on your side. As one of the largest New and Used car dealerships in the San Fernando Valley, you will find all of your shopping needs addressed in one place. We've been serving North Hollywood and the surrounding communities (Burbank, Studio City, Universal City, etc.) since 1967. In that time, we have learned to deliver exactly what you want from your car dealer. We know you want things handled fast. No long, drawn-out dreaded negotiation process. We know you want your product right the first time. Toyota rates our Vehicle Display Quality as among the highest in Southern California. Our cars are cleaner, better cared for and they work the way you expect them to work. We know you matter. Without you, there is no "us". We promise to treat you as our guest, respect your time and honor our commitment to you. We make it easy. Whether you're looking for a New or Pre-owned vehicle, Toyota Certified Used Car (TCUV), or simply our Service, Parts or Body Shop dept., we'll get you the information you need to make a well-informed decision. As one of the 100 Internet dealers in the nation, you will find our prices to be competitive and aggressive in every dept. We also offer a wide variety of special programs to suit your buying needs. Do you work in entertainment (film, television, dance, music)? Our Studio Employee Purchase Programs offer discounts and special services to our neighbors at NBC/Universal, Warner Brothers, Disney/ABC and all of their affiliate companies. Are you a small business owner? Our Business Solutions department can help you establish a line of credit directly with Toyota Financial Services (TFS) to meet your vehicle needs. Are you a member of the Military? College Grad? First-time
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4606 Lankershim Blvd

North Hollywood, CA

91602

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Showing 864 reviews

April 10, 2024

Alonso was very helpful, the car was serviced quickly, in about 2 hours for regular maintenece More

by OKROCA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Correll
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Apr 11, 2024 -

North Hollywood Toyota responded

Your feedback is kind and your 5 stars so very much appreciated! I will share this with our team and Alonso and look forward to serving you again. Thanks from all of us!

April 10, 2024

The service people are great and helpful also understanding and caring they're hard working More

by Marcos
Recommend Dealer
Yes
Employees Worked With
Peter Fernandez
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Apr 11, 2024 -

North Hollywood Toyota responded

Hi Marcos, thanks for the 5 stars and kind words about our service team. I will share this with them and hope we can earn your business again.

April 09, 2024

They treat me w but attitude his name is Alex and also the manager let me explain More

by CMARTINEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex, Peter Fernandez
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Apr 09, 2024 -

North Hollywood Toyota responded

We are so sorry for any that was negative on your last visit. I will be speaking with my managers who oversee this area and make sure anything that needs to be improved will be done so, immediately. Thank you for sharing this with us.

April 09, 2024

Car looked beautiful after on time completion of body work. Very happy with service!! Definitely will recommend. More

by suechristensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Apr 10, 2024 -

North Hollywood Toyota responded

Thanks so much and your comments about your satisfaction with our body shop is very much appreciated. We value your opinion and recommendation tremendously.

April 09, 2024

took 3 hours for maintenance, too long but waiting area was comfortable and people friendly. enjoyed tv and hot beverages More

by SONJATRISTAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
i think his name is Andrew
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Apr 10, 2024 -

North Hollywood Toyota responded

Thanks for the honest feedback and we love the "people friendly" details.

April 09, 2024

Great place! ! My salesman Chris had so much knowledge and patience will recommend him and the dealership. I love me car!!!🚘 More

by fonolive2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher, Brian Tobias
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Apr 10, 2024 -

North Hollywood Toyota responded

Thank you for the 5 stars and congrats on the new car. I will share your great feedback with Chris and our sales team. Let us know how we can help in the future too.

April 09, 2024

Easy to work with , very approachable and good service and people skills , quick and fast More

by warrisachakzai
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Cuellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Guevara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bland, Sergio Ullrich-Cajero, Robert Martinez, Peter Fernandez, Cesar Velera
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Apr 10, 2024 -

North Hollywood Toyota responded

Thank you, your 5 stars and positive feedback are amazing and appreciated.

April 08, 2024

Always have get customer service and support. I was given a time and my car was ready. I was was told of a service that i needed and approved and was done within the hour as I was told. Angel was More

by iggyrmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
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Apr 08, 2024 -

North Hollywood Toyota responded

It was our honor and great pleasure to assist you in your recent service visit. North Hollywood Toyota is focused on customer satisfaction and earning your business for life by exceeding expectations on every visit. Thanks for the 5 stars and for sharing this online too.

April 07, 2024

Paul was such a pleasure to have assisted in the services. He made the experience more enjoyable More

by umananichole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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Apr 08, 2024 -

North Hollywood Toyota responded

We are pleased that Paul made such a positive impression and was able to make your visit enjoyable. Your 5 stars and positive feedback are amazing and much appreciated. Thank you from all us at North Hollywood Toyota.

April 06, 2024

I didn’t receive any information about my vehicle. I came in for my routine service that is covered under my warranty, not sure if that’s why but I’ve been to other dealerships where I’m kept updated More

by kellym521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leon Correll, Peter Fernandez
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Apr 08, 2024 -

North Hollywood Toyota responded

Your feedback is received and we are attempting to locate your service records to understand how we could have done better. Thank you for sharing this us.

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