North End Mazda

Honest, courteous and responsive I usually don't give 5 star ratings to anyone but this dealership deserves it. I had a horrible experience at another dealership and when I called, M I usually don't give 5 star ratings to anyone but this dealership deserves it. I had a horrible experience at another dealership and when I called, Mike Pinto (he actually answered his phone) and I explained my problem, he was kind, patient and understanding. He not only made my transaction smooth he insured the salesman I would work with would be a perfect fit for me, and he was. Mark Atkinson, was extremely knowledgeable and patient with all my questions, (and he actually answered his phone as well). Mark took great care and time going over every feature of my new vehicle. He made sure I understood each new feature. He was sure to remind me to call, text or email him anytime with any questions I might have. My transaction took less than two days and the finance paperwork with Matt Gledhill was smooth with no pressure sales tactics like some dealerships. I am recommending this dealership to all my family and friends and anyone looking to purchase a Mazda. I look forward to servicing my Mazda with North End Mazda for the life of my vehicle because of this Team. Thank you so much! Gloria from Holden MA More

Awesome Team ! If you are looking for a Mazda, look no further than North End Mazda. Mark is fabulous and knows his stuff! He didn't try to sell me a car, he helpe If you are looking for a Mazda, look no further than North End Mazda. Mark is fabulous and knows his stuff! He didn't try to sell me a car, he helped me buy one. When I picked up the vehicle, he didn't just hand the keys over, he took the time to review all of the features of the vehicle and even synced up my phone. I had a question and he returned my call on his off hours - that's customer service ! I hope you will let Mark help you too. More

No pressure I had a wonderful experience at North End Mazda. Dakota was courteous and was able to answer all of my questions. He worked with his colleagues to hel I had a wonderful experience at North End Mazda. Dakota was courteous and was able to answer all of my questions. He worked with his colleagues to help me figure out what my best options were. When it was time to sign paperwork, Matt explained what I was signing and was clear about what I was purchasing. I felt no pressure from beginning to end which was refreshing. I would certainly buy another vehicle from this business in the future. More

Always Great Service The North End Mazda Service Team make all aspects of a service visit very simple. From scheduling, to reminders, to updates during the service visit, The North End Mazda Service Team make all aspects of a service visit very simple. From scheduling, to reminders, to updates during the service visit, they exhibit efficiency, knowledge and professionalism. More

All about of Mark I call two times about different Mazda models and Mark patiently explain everything to me and gave me upfront price what should I expect to pay. It wa I call two times about different Mazda models and Mark patiently explain everything to me and gave me upfront price what should I expect to pay. It was totally different experience and aproach of sales person. Everything openly and clear, no push push push.......no stress. Thank you . So I think whole team is a such great as Mark. Alek Israelian More

New Car Mark was an absolute saint in helping me find a new car. He answered all the questions I had and went above and beyond to make sure I 1) got the car I Mark was an absolute saint in helping me find a new car. He answered all the questions I had and went above and beyond to make sure I 1) got the car I wanted and 2) stayed within my budget. Would 100% recommend him and North End to anyone who is in the market for a car. More

Best service center EVER! Brought my CX9 here for service - they did a great job and you know how you often feel ripped off at dealerships??? I actually did not feel that way a Brought my CX9 here for service - they did a great job and you know how you often feel ripped off at dealerships??? I actually did not feel that way at this one. They even washed and vacuumed my car and gave me a loaner while they had my car. We will be going there for our next Mazda. More

Awesome staff. Jeremy and Matt were great, helped find the car I wanted. Made the experience pleasant and easy. I will recommend North End as a great place to get Jeremy and Matt were great, helped find the car I wanted. Made the experience pleasant and easy. I will recommend North End as a great place to get a Mazda. More

Amazing service and fair prices Brought my car in with over 100k and had a check engine light. Thought I was going to spend a bunch of money. Rob figured out the problem and surprise Brought my car in with over 100k and had a check engine light. Thought I was going to spend a bunch of money. Rob figured out the problem and surprised me and told me it was under warranty. FREE!!! I knew I needed brakes and tires and I ended up doing it all because of the great price and service experience. The whole team is priceless. Forever a customer. More