Collette Marceau
Collette Marceau at North End Mazda

Collette Marceau

Service Manager

North End Mazda

747 Chase Rd
Lunenburg, MA 01462

4.9
463 Reviews
4.9

463 Reviews

Write a Review

Dealership Experience

9 yrs, 8 mos

463 Reviews of Collette Marceau

May 01, 2026

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Employee Rating

Front desk was very friendly and polite. Service Dept was clean and comfortable. My only critique is that the person who installed the authentic Mazda rain guards I purchased there did not More

by M&Mlydon
Service Price Transparency
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Recommend Dealer
Yes
May 04, 2026

North End Mazda responded

Thank you for bringing this to our attention. Our goal is to ensure everyone who visits the dealership has a top-notch experience. We’re sorry we didn’t meet that goal in this case, and we’d love the opportunity to see if we can turn this situation around for you. Please reach out to us at your earliest convenience. Thank you! Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 27, 2026

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Everyone for the moment I walked in made you feel welcomed. They did a complete inspection of my car and found several issues with it, and I really enjoyed my conversation with a person that checked More

by roderick.rodriguez0
Service Price Transparency
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Recommend Dealer
Yes
Apr 27, 2026

North End Mazda responded

We’re delighted you felt welcomed from the moment you arrived. It’s rewarding to know our inspection of your Mazda CX-50 identified important items and that Jason’s front desk support kept you at ease. We appreciate your trust in our service and hope to assist you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 24, 2026

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Quick polite service and kept appointment time. Maintenance performed as expected in a particularly like the video review More

by dan
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Recommend Dealer
Yes
Apr 24, 2026

North End Mazda responded

Thank you for noting our prompt and courteous care while keeping your appointment on time. We’re glad Collette and our team provided the maintenance you expected and that the video review was helpful. We appreciate your trust in Mazda and look forward to assisting you on your next visit. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 16, 2026

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Collette and Chase at Lunenburg North End Mazda are the best in biz! They really go above and beyond to make your Mazda service experience as smooth as possible. They even offer loaners if you are not able More

by Birdie
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Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson , Alex Maillet

Apr 16, 2026

North End Mazda responded

Thank you for sharing your great experience with your CX-30 service. Collette and our service team appreciate your kind words. We’re glad the loaner option and smooth process made your visit convenient. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 06, 2026

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Fast and efficient service. Great communication on issues found and proposed resolutions. Consistently pleased by North End! More

by BILLGILE
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Recommend Dealer
Yes

Other Employees Tagged: Alex Maillet

Apr 06, 2026

North End Mazda responded

We appreciate your 5-star rating and are glad you found our service fast and efficient with clear communication on the issues and proposed solutions. Thank you for trusting us with your Mazda CX-5, and we look forward to working with you again. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

April 02, 2026

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The dealership has always been very accommodating to my schedule. They are very thorough doing the work requested. So far I am able to give them my trust to work on my vehicle. More

by ddirusso
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Recommend Dealer
Yes

Other Employees Tagged: Chase

Apr 02, 2026

North End Mazda responded

Thanks for trusting our team with your Mazda CX-5. We’re glad scheduling has fit your needs and that our work has felt thorough. Feel free to reach out to Collette if there’s anything else we can assist you with. Jason Cote General Manager 978-582-4911 Jcote@buynorthendsubaru.com Jcote@buynothendmazda.com

March 17, 2026

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Very welcoming and extremely helpful. Employees made sure we were taken care of in a timely manner. Would definitely recommend if you’re in the market for a new car! More

by johnnyxjaguar
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Recommend Dealer
Yes

Other Employees Tagged: Mark Atkinson , Tom Liddle, Alex Maillet

March 16, 2026

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The entire team of Mazda always treats you like family. People are all friendly and make you feel at home More

by MartinB
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Recommend Dealer
Yes

February 28, 2026

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Took my first Mazda in for it's first oil change and tire rotation. Staff were friendly, wait was not very long! More

by dodd63
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Recommend Dealer
Yes

February 20, 2026

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It was my first visit here and it was absolutely perfect. Thank you very much!! More

by MWELBURN
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Recommend Dealer
Yes

Other Employees Tagged: Alex Maillet

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