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North End Mazda

Lunenburg, MA

4.8
1,027 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 1,027 reviews

April 22, 2021

Treated us well and will purchase future vehicle at North End Mazda. In my 50 years of buying cars never encountered a better staff. They will always do their best to meet your needs. More

by BERLIN.US
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Arciprete
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Good experience all around not too much pressure my sales person was great forgot his name but he explained everything and no huge hidden charges. The manager met me half way from work to close the deal. Sti More

by wtstearns
Recommend Dealer
Yes
Employees Worked With
Other Employees : Dakota Brouillard
April 14, 2021

Easily the best vehicle purchase experience I have ever had. I maybe spent two hours total at the dealership between the day we signed the P&S and the day the vehicle came in for pickup. Mark was a pleasur More

by brichard917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Arciprete
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2021

North End Mazda exceeded my expectations! The Pre-owned cx-5 we purchased was exactly as described online and they were able to work with me to pick up the car same day! The whole process was super easy an More

by kcoyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Johnston
March 22, 2021

Great experience. Contacted via Internet. Followed up with a test drive. Sales process was direct no l"et me talk to the manager xxxxxxquot; Purchased at a fair price. Delivered too..Worked with Sean, Sc More

by Ben16liv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sean Quirk, Scott
March 16, 2021

This is our 3rd car from north end mazda and from Mark Atkinson. They have always treated us well on price and service. We highly recommend them. More

by Christine C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Cote
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2021

I would recommend North End! Their sales and service are both great. Their staff is friendly and helpful. They also are very good on pricing. More

by george.small
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Spagnuolo
March 09, 2021

Upon returning back to the dealership my mirror was repaired properly. They did resolve the issue and provided a courtesy oil change and car wash despite wasting a bunch of my time driving back. More

by ANETA.NADOLINK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Spagnuolo
March 06, 2021

Fastest car purchase in history. I knew what I wanted, they knew how to translate that and found it in less than a week! I am happy with my upgrade! More

by atholobrien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Collette Marceau
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Car was not ready when promised and bill was slightly higher than original quote. Service hours seemed a bit high also for part being replaced. More

by CHRISHUNTINGTON0
Price
Recommend Dealer
No
Employees Worked With
Scott Boudreau
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

North End Mazda responded

Hello Chris, Thank you for taking the time to tell us about your experience here at North End. It is customers like you that help us improve the way we can do business. I went into your records and was able to find the visit you are speaking about. I see that we offered you an estimate for the repair, and that you paid less than that estimate when you picked up. I think I may be missing a part of what happened here, and I would love the chance to rectify it. I am here to help in any way that I can and would like the opportunity to help make this right for you. My direct line is 978.785.5102. Sincerely, Jason Cote General Manager

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