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North End Mazda

Lunenburg, MA

4.8
964 Reviews
North End Mazda is located on Rte. 13 in Lunenburg, MA. A proud member of the Colonial Automotive Group, we are a country dealership with country values. We offer over 300 New and Pre-Owned cars, Certified Service Technicians, and much more.
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747 Chase Rd

Lunenburg, MA

01462

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Showing 964 reviews

May 05, 2023

Nick Cormier and Mike Sparks were great. Very open, patient and helpful throughout the process. I would have no hesitation recommending them to anyone. They treated me with dignity and respe More

by tczirbel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Sparks
May 04, 2023

In my recent visit I had a friendly, hassle free service experience. Would consider buying a car from this dealership. More

by RWPERRY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

Prompt, efficient, no fuss dealership. Never up sell, reasonable prices. I will buy my next car from them. More

by SJF1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Collette Marceau
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023

I had the pleasure of buying a car here. Mark Atkinson Is a fantastic person to deal with. Thank you, Ted P.. More

by COACHTEDP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023

The BEST service I have ever received! ! We purchased a Cx 5 and love it!! Our experience from Greg (sales), Mike (finance) to Mark showing us all the bells and whistles our experience was More

by Catch6173
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nuorimo
April 29, 2023

Very pleasant salespeople. Answered and addressed all my concerns about the purchase . Took care of a few things I noticed on the car I purchased that were just cosmetic issues More

by debmac0509
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Liddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Boudreau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Pinto and Alex Belski
April 28, 2023

Nick Cormier at North End Mazda was great! He was quick and professional and listened to what we wanted. More

by areiser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

We just purchased a CX5 from North End Mazda. The entire process from start to finish was very smooth and efficient. Thanks to Greg, Michael and Mark for making the experience so enjoyable. This More

by kkennedy617
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Sparks (Finance), Greg Nuorimo (Sales)
April 27, 2023

We agreed on an amount, and the final paper work was $9 over the agreed amount. I didn't want to argue over such a small amount so just let it slide. I had asked for some of the scratches to be buffed out More

by ahzshen
Purchase Time
Recommend Dealer
No
Employees Worked With
Scott Arciprete
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2023 -

North End Mazda responded

Hello aszshen, My name is Jason Cote, and I am the General Manager here at North End Mazda. Firstly, thank you for taking the time to write a review about your experience here at North End. Hearing your feedback truly helps fix any shortcomings we have and work on them in the future. I am sorry that the numbers were off $9. This is the first I am hearing about this, and I would love to be able to send you the $9 difference from what was agreed upon to what was paid. If would be so kind to email me your name and address, I can get that handled ASAP. As for attempting to buff any scratches, I invite you to our store at anytime, ask for me, and I will bring your car to the detail department and watch as they attempt to buff any scratches that can be done while you wait. Again, I am sorry that we did not live up to our own and your expectations that resulted in this review, but I will strive to make it right any way I can. Sincerely, Jason Cote General Manager North End Mazda jcote@buynorthendmazda.com

April 27, 2023

Awesome team at North End Mazda - very welcoming and professional! Highly recommend. Great staff and friendly service. More

by mphavey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Arciprete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cormier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike in Finance was a 5 Star also!
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