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Norman Hyundai

Norman, OK

Overview
Employees
Reviews
Vehicles
4.6
164 Reviews
At Norman Hyundai, we believe in starting with "why." We aim to provide top-quality service to our customers, employees, and community. We are committed to being more than just a dealership-we're your partner in all things Hyundai. We're proud to serve and be a part of the Oklahoma community. We strive to provide our customers with outstanding service through courtesy and respect. That's how we treat family, and when you visit our showroom, you become a part of the Norman Hyundai family.
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591 North Interstate Drive

Norman, OK

73069

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Showing 164 reviews

December 02, 2024

Gerome my service dealt well with what was handed him. I came in with a stuck Media button on the infotainment system. He ordered a new unit. The unit arrived in a few days, but the next appointment to More

by Bob
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerome
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Jan 09, 2025 -

Norman Hyundai responded

Thank you for sharing your experience with us, and we truly appreciate your feedback. We’re glad to hear that Gerome was able to handle your service needs effectively and that the new infotainment unit arrived promptly. Please reach out to us at your earliest convenience, and we'll make sure to address the dash issue and get everything back to perfect condition. We’re committed to providing the best service possible and ensuring that your vehicle is in top shape.

Jan 09, 2025 -

Norman Hyundai responded

Thank you.

November 27, 2024

He was a nice person and really knew what I wanted! Very happy with him. More

by Sadiejwforlife
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth dusang, awesome man.
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Jan 09, 2025 -

Norman Hyundai responded

Certainly! Here's the revised version without the customer’s name and signature fields: Thank you so much for your wonderful review! We’re so glad to hear that Shane made your car-buying experience a positive one. It’s great to know that he was able to understand exactly what you were looking for and help you find the perfect vehicle. We truly appreciate your kind words and are thrilled that you're happy with your purchase. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride, and thanks again for choosing Norman Hyundai!

November 27, 2024

Had the best experience with the purchase of my 2025 Santa Fe. 10/10 recommend Shane and his team. More

by Amy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cynthia Burris
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Thatcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane jones , Kameron Cranfield, Jeret Periman
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Jan 09, 2025 -

Norman Hyundai responded

Thank you so much for the amazing 5-star review! We’re thrilled to hear that your experience purchasing the 2025 Santa Fe was a great one. Shane and the team will be so pleased to know that they made a positive impact on your visit. We truly appreciate your recommendation and are so happy to have had the opportunity to assist you. If you have any questions or need anything else in the future, don't hesitate to reach out. Enjoy your new Santa Fe, and we look forward to seeing you again!

November 26, 2024

Great service, Billy was great about getting us what we wanted to see and being straight up with us. More

by Brock Ward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Gruver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 09, 2025 -

Norman Hyundai responded

Thank you for the fantastic review! We're so glad to hear that Billy provided you with excellent service and helped you find exactly what you were looking for. We always strive for transparency and a straightforward approach, so it’s great to know that Billy delivered on that. We truly appreciate your feedback and are grateful for the opportunity to assist you. If you need anything else, don’t hesitate to reach out!

November 23, 2024

Had a 10:45 appointment and got there early. Jerome the service rep took me in right away. By 11:15 I was done. Very fast and excellant servicr More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome Sparks
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Jan 09, 2025 -

Norman Hyundai responded

Thank you for taking the time to share your experience! We're thrilled to hear that Jerome was able to take care of you quickly and efficiently. It’s great to know you had such a fast and excellent service experience. We always aim to provide top-notch service, and we appreciate your feedback. If you need anything else in the future, we’re here to help!

November 19, 2024

All employees are friendly and considerate as well as professional. They make the experience very personal and enjoyable. More

by Bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kameron Cranfield, Jeret Periman
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Jan 09, 2025 -

Norman Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that our team made your experience personal, enjoyable, and professional. We pride ourselves on offering friendly and considerate service, so it's great to know that this stood out to you. Your feedback means a lot to us, and we look forward to continuing to provide you with excellent service in the future. If you need anything else, don’t hesitate to reach out!

November 18, 2024

My sales person was able to get me in and out of the dealership in no time when I went to purchase my vehicle! I was told every step of my financial plan for my new car and how everything would be handl More

by angelina.garcia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kai Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dunn
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Jan 09, 2025 -

Norman Hyundai responded

Thank you for the wonderful review! We're so glad to hear that your sales experience was efficient and transparent. It's great to know that your salesperson made the process quick and clear, and that you were fully informed about your financial plan every step of the way. We appreciate you choosing us for your vehicle purchase and are thrilled you had a positive experience. If you need anything else or have any questions down the road, don’t hesitate to reach out!

November 09, 2024

Failed to get needed repair done. Service advisor and service manager were both up front and honest as we worked to achieve a future solution to problem. Very satisfied with the decis More

by rickster_33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lowing
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Jan 09, 2025 -

Norman Hyundai responded

Thank you for sharing your feedback. While we're sorry to hear that the needed repair couldn't be completed this time, we're glad to know that our service advisor and service manager were able to be upfront and honest with you throughout the process. We’re pleased that you’re satisfied with the solution we reached together. Your trust and understanding are greatly appreciated, and we look forward to working with you again to resolve the issue in the future. If you need any further assistance, please don’t hesitate to reach out.

November 08, 2024

I had such a great experience with this dealership. My saleswoman, Rachel, was awesome. She was truthful and very knowledgeable over the products and what they offered. More

by Ashly C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachel Ozment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dray Hester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeret Periman
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November 07, 2024

Employees were friendly, on schedule and work was finished in a timely (almost expedited) manner. I highly recommend this service department. More

by delora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerome
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