Norm Reeves Toyota Dallas - Service Center

Fast, efficient and friendly service. I was able to leave in about an hour. Everything went great I was able to leave in about an hour. Everything went great More

Everything was great. Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 Nice people. The only thing i didn’t like is the time I have to wait for an oil change. 3 hours. I just hope next time is better. Thank you. 🙏 More

Communication is key to everything and as a customer that has owned his own business it must be the correct information and from the same person. has owned his own business it must be the correct information and from the same person. More

Antonio is always great and goes above and beyond to take care of me and my mom care of me and my mom More

I wanted the dealership to look into an issue with my touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for touchscreen but was told it would be $200.00 for a diagnostic scan. I told them I had purchased a maintenance plan and they told me it was only for drive train. I have the paperwork showing that it is the “Platinum” maintenance plan. I called the maintenance plan company who said that the screen was covered under the plan. I called the dealership And left a voicemail for the service manager who never returned my call. More

Professional and friendly , very knowledgeable about my Toyota Tacoma truck. Glad I went to your service department Toyota Tacoma truck. Glad I went to your service department More

Shelly is wonderful. Always goes above and beyond. Highly recommended! You won't be disappointed! Bye Always goes above and beyond. Highly recommended! You won't be disappointed! Bye More

I was mislead on the cost of repairs. I was called back to the dealership under the pretense that the GM would take care of my bill due to all the hassle I was put through. That was false I was called back to the dealership under the pretense that the GM would take care of my bill due to all the hassle I was put through. That was false. They only agreed to take care of the bill if I purchased a car. I was having a really tough day and this only added to it. More

Buena atencion y buen servicio me agrada que tengan un buen grupo de personas en atencion al cliente buen grupo de personas en atencion al cliente More

The service was great, Antonio was great. Please be respectful of your customers and don’t have Fox News on your TV. Please instead put on baking shows, sports events or ANYTHING that is no Please be respectful of your customers and don’t have Fox News on your TV. Please instead put on baking shows, sports events or ANYTHING that is not political please! More