Norm Reeves Toyota Dallas

Just leased a 2014 from Liane. I saw all her wonderful reviews on line and was hoping she would be as wonderful in person as her reviews said she was. I must say she did not disappoint. She was very frien reviews on line and was hoping she would be as wonderful in person as her reviews said she was. I must say she did not disappoint. She was very friendly, patient, and professional. She understood I was on a budget because of my upcoming wedding and found the best car and price for me. Thanks a bunch!!! More

I have no issues with buying my truck at this Dealership. Karen was very helpful and followed up on the requests that I made. She went to work to get me the best she could on my trade and the overall price o Karen was very helpful and followed up on the requests that I made. She went to work to get me the best she could on my trade and the overall price of my truck. More

Billy is a great guy. He went over every single detail and explained to me. Went back and forth to negotiate pricing with his boss showed me true car price online. I was planning to shop around but I felt and explained to me. Went back and forth to negotiate pricing with his boss showed me true car price online. I was planning to shop around but I felt so comfortable and went ahead and bought my new toyota corolla. Billy drove my wife back to their place after she got lost while coming back after she took the kids to local McDonalds. I loved his human side and felt that he is very honest person. I am looking forward to enjoying my new corolla and enjoying the service afterwards. I would recommend those guys to family and friends. Thank you! More

From the minute I walked up to the entrance, I was greeted with smiles, friendliness, and professionalism. I will bring my Mom here when she gets her next car. Liane and Richard were wonderful and g greeted with smiles, friendliness, and professionalism. I will bring my Mom here when she gets her next car. Liane and Richard were wonderful and got me the best deal on the car that I wanted. The deal I got was better than what I found on-line. Awesome experience overall! More

My salesman, James Smith, was excellent. All my questions were asked and I received very good service and a good price. I will recommend He and Cowboy Toyota to my friends and associates. were asked and I received very good service and a good price. I will recommend He and Cowboy Toyota to my friends and associates. More

All went smoothly. Easy to work with. No pressure atmosphere. I have traded with this dealer in the past and will probably do so again. Thanks. atmosphere. I have traded with this dealer in the past and will probably do so again. Thanks. More

This is the second car I've bought from James Smith. Both transactions were great and I highly recommend James Smith and Cowboy Toyota! I bought a 2012 Prius in November of 2012 and have had it regula Both transactions were great and I highly recommend James Smith and Cowboy Toyota! I bought a 2012 Prius in November of 2012 and have had it regularly serviced at Cowboy Toyota. I just bought a new 2014 Prius and plan to have it serviced at Cowboy Toyota as well. More

Karen was very responsive, persistent and efficient in finding the exact vehicle we were shopping for. The pricing of the vehicle was very competitive and she was able to get us a very fair price for our finding the exact vehicle we were shopping for. The pricing of the vehicle was very competitive and she was able to get us a very fair price for our trade-in. The vehicle was delivered ahead of promised delivery date and was in perfectly detailed. Karen did a great job with the new car orientation and the business center was also very efficient in completing all the required paperwork. The overall experience was Very positive and I strongly recommend Karen Schlatterer and Cowboy Toyota! More

To be honest I've never thought very highly of car salespeople. When I was younger and dumber I had a couple of bad experiences buying new vehicles. Once with a Honda dealer and once with a Nissan dea salespeople. When I was younger and dumber I had a couple of bad experiences buying new vehicles. Once with a Honda dealer and once with a Nissan dealer. And for years as soon as I sat a foot on a dealer lot I was on the defensive and probably had a little attitude as well. I know the salespersons job is to give you as little money for your vehicle and get as much money as they can for theirs. They have to make a living just like the rest of us. It's just bad that some dirty salespeople can give all salespeople a bad name. I have been waiting for the 2014 Highlanders to be released. And finding the combo of options and colors I wanted was virtually impossible due to the shortage of the Highlanders on the dealers lots. On a few occasions I almost settled for something I know now I would not have been happy with. I live in Northwest Arkansas and I spoke with several dealers local and as far away as St Louis and Dallas. Only one Salesperson was willing to work with me on a price and finding me the the vehicle with the options and colors I wanted, Even when I would change my mind on the colors and if I wanted the XLE or the Limited, She did what she could to accommodate my request. She never once made me feel rushed to buy. Even when I was second guessing some things, She took her time time to explain everything out in a way I understood. In the end she found me the exact vehicle I wanted. She even found it where the dealer actually owed me a refund. And when I was picking up the vehicle, She noticed that the front windows weren't tinted. She supplied me with a loaner car and within an hour I got a text saying my Highlander was ready to be picked up. So here's to you Karen Schlatterer For all you did to make sure that in the end I got the vehicle I wanted. Thank you for your time and your patients throughout the many times I changed my mind. You made my purchase an enjoyable one. You made me feel more that just another customer. I wish you all the best. Mitch Allen More

Karen was very attentive and responsive to my wants and my concerns. She worked very hard to help me get the car I wanted and at a good price. I felt very comfortable with her and she made my first new ca my concerns. She worked very hard to help me get the car I wanted and at a good price. I felt very comfortable with her and she made my first new car purchase enjoyable for what it is. I felt like she was with me every step of the way. The next day, I realized I left something at the dealership and she was quick to get it to me! Working with Karen at Cowboy Toyota was a great experience and I will recommend her to friends and family looking for a new car. More