Norm Reeves Toyota Dallas

Awesome job by Karen Schlatterer From the time I got in until the deal was over, she was so helpful and would explain everything from disadvantages to advantages. So accommodating and From the time I got in until the deal was over, she was so helpful and would explain everything from disadvantages to advantages. So accommodating and very wise with her products. I will come back to no one but her for business. I will also recommend her to all my friends and family More

Easy, Fast and Pleasent We at first tried to contact and make a deal with ANOTHER dealership, they lead us on and never returned our calls!! My husband called Karen Schlatter We at first tried to contact and make a deal with ANOTHER dealership, they lead us on and never returned our calls!! My husband called Karen Schlatterer with COWBOY TOYOTA, and we were off. She worked so hard to get us the deal we were looking for, and she was nice about it!!! She worked late one night to get our paper work in, AND to top it off she had the color we wanted delivered from another Toyota. She went above and beyond any experience we have had with a dealership! Not only will you walk out with a new car, you will also have a new friend! Thanks again for all your hard work we love our new Tundra!! More

Excellent Customer Service!!!! We have spent countless hours the past few months searching for a new SUV, and as part of this process, .we have visited several and varied dealership We have spent countless hours the past few months searching for a new SUV, and as part of this process, .we have visited several and varied dealerships. We were so excited to end our search by purchasing a Highlander at Cowboy Toyota. We were so impressed by the friendly, knowledgeable, and helpful service from this dealership. Billy Goss is a stellar salesman. He is so well versed in the intricacies of each car, and he was able to walk us through all the features and possibilities in a thorough and patient manner. Tobias Fulton, the general manager, was also a pleasure to work with. They did not have the car we wanted on their lot, and they were gracious and accommodating in tracking down the specific options in which we were interested. Pricing was competitive, and the process of purchasing this new vehicle was painless. Thank you Tobias, Billy, and Cowboy Toyota!!!! More

Quick, easy and amazing service! We came without any appointment half an hour before the dealership close on a Friday night. Because “Karen Schlatterer“ is the nicest most accommodati We came without any appointment half an hour before the dealership close on a Friday night. Because “Karen Schlatterer“ is the nicest most accommodating sales person We ever met! She even had time to show the Tundra TSS that I want. Before we know it, all the paperwork’s are done and all signed. We came with our 2 kids but everything went smooth and easy! I absolutely without a doubt recommend Cowboy Toyota to my family and friends!!!! Best dealer experience we’ve had!!! More

Fantastic and easy. Great experience and would purchase from Karen again! She was like an open book. Walked in did the deal with no surprises! Best ever dealership! Great experience and would purchase from Karen again! She was like an open book. Walked in did the deal with no surprises! Best ever dealership! More

Best vehicle purchase experience EVER!!!!!! Billy Goss was an absolute pleasure to do business with. He was knowledgeable about the vehicles in stock, his help was paramount in my purchase decis Billy Goss was an absolute pleasure to do business with. He was knowledgeable about the vehicles in stock, his help was paramount in my purchase decision. He was professional,not at all pushy like some salesmen can be. I didn't feel pressured at all. He went above and beyond checking vehicle after vehicle to find the vehicle that I liked and in the price range that I wanted to spend. After picking up my SUV Billy also took the time to personally program my console and so me how everything worked first hand. I have never had a purchase experience such as this before. Usually I get anxious upon arriving at a car lot. I usually feel like prey amongst a sea of vultures. But Cowboy Toyota was the complete opposite. I recommend anyone in the market for a new or certified pre-owned vehicle this is the place to go. More

Great experience! From the day I made the call on Saturday Karen has been amazing taking care of us. She was so great we drove 5 hours to pick up our new truck! From From the day I made the call on Saturday Karen has been amazing taking care of us. She was so great we drove 5 hours to pick up our new truck! From the moment we stepped into the dealership she made us feel welcomed. She made sure that our deal went as smoothly as possible, so smooth that we were there for less than an hour (pretty amazing if you’ve ever bought a car and say for hours). I would recommend her to anyone wanting a Toyota! More

Karen Schlatterer is awsome She was awesome in helping us not only get the Rav 4 we wanted but one with more options then we expected. She was very good even working with my fat She was awesome in helping us not only get the Rav 4 we wanted but one with more options then we expected. She was very good even working with my father-in-law. he help find this Rav 4 find. She had sold the first one he found but like a good fleet manager she had another one in stock to help us out. Our loan was approved so she made sure everything went smooth before we knew I was traveling out with my new Rav 4. The more I drive the more I like it. Thank you Karen. More

Karen Schlatterer is Your Woman My husband and I had a wonderful experience purchasing our 2018 Rav 4 at Cowboy Toyota. We found our vehicle online and dealt the entire time with one My husband and I had a wonderful experience purchasing our 2018 Rav 4 at Cowboy Toyota. We found our vehicle online and dealt the entire time with one person - Karen Schlatterer, a fleet manager. She didn't try to sell us something we didn't want or need. She listened to our needs, and we walked away with a vehicle way better than we ever thought we could buy for a price we could afford. Karen is proof that not all dealerships or sales people are created equally. Cowboy was the second Toyota dealership we visited. The first one was not a good experience. We were lied to several times and the sales manager was more interested in playing games with us than selling us anything. Karen is the exact opposite. She's not interested in selling you what you don't want. She's interested in selling you what you do what at the price you can afford. She gets it and as a result, she got our business. It was that easy. No games. No back and forth with the sales manager haggling prices. She's sweet, personable, knowledgeable and quite honestly, a breath of fresh air. I felt like we went in as potential customers but left as friends. I could not have asked for a better experience. Go see Karen for your next Toyota. You will not regret it. More