Norm Reeves Toyota Dallas

Karen Schlatterer is a pleasure to work with! My son was purchasing a used car for under $10K but that didn't matter to Karen. She stayed late to help us look at all our options. The next afternoo My son was purchasing a used car for under $10K but that didn't matter to Karen. She stayed late to help us look at all our options. The next afternoon she let me sit in her office for hours while the loan papers went through. She never pressured us or made us feel rushed. She was a dream to work with! More

Love my 2019 RAV4 Hybrid XSE Rodney Houston was my salesman and he went out of his way to help me in purchasing my first car in 18 years. I'd had such good service with my 2001 RA Rodney Houston was my salesman and he went out of his way to help me in purchasing my first car in 18 years. I'd had such good service with my 2001 RAV4 that I decided to buy my second one after giving my 2001 RAV4 to my Dad. I LOVE this new car. It has SO many cool features, two that I am blown away by: the Radar Cruise Control and Radio Replay are amazing, as is everything about this car, including great mileage. It's a good looking SUV that I hope to get 18-20 years of service from. Rodney was kind and attentive and I feel like I've made a new friend. Thanks Rodney! Elaine More

Amazing seamless experience My husband and I had an amazing experience at this dealership. From the moment I reached out online to the moment we signed the papers and took the ca My husband and I had an amazing experience at this dealership. From the moment I reached out online to the moment we signed the papers and took the car home, everything was fabulous! Thank you so much Josh Stevens and Rodney Houston for helping us and putting us into a new 2020 4Runner. We really do appreciate everything! More

Awesome job! Scott Henderson helped us buy our second vehicle from this dealership. He was so easy to work with and communication was great! We will definitely c Scott Henderson helped us buy our second vehicle from this dealership. He was so easy to work with and communication was great! We will definitely come back and work with Scott again :) Armando (financing) did an awesome job too! I would definitely recommend this dealership for purchasing a new Toyota and would recommend using Scott Henderson. Awesome job, Scott!! I have also used the service department with Cowboy and am very impressed. Justin has always done an awesome job taking care of me. Overall experience from buying, financing and service is FANTASTIC!! More

Best Toyota Dealership in DFW I shopped around for the best deal and Cowboy Toyota exceded expectations. You are dealing with the owner’s versus manager’s. 6/5 stars! I shopped around for the best deal and Cowboy Toyota exceded expectations. You are dealing with the owner’s versus manager’s. 6/5 stars! More

Love buying a new car So happy with my new car. Had a wonderful experience with Karen at the dealership. She is so knowledgeable and so much fun to work with. She really kn So happy with my new car. Had a wonderful experience with Karen at the dealership. She is so knowledgeable and so much fun to work with. She really knows her stuff. I really feel great about the deal I made. More

Great Dealership Very efficient and helpful! Would recommend! Service was quick and easy. Perfect place to purchase a new car or a used car. Wonderful customer service Very efficient and helpful! Would recommend! Service was quick and easy. Perfect place to purchase a new car or a used car. Wonderful customer service. More

Outstanding service Karen Schlatterer was one of three service people I dealt with on my recent car buying experience. The other two were at other dealerships and left a Karen Schlatterer was one of three service people I dealt with on my recent car buying experience. The other two were at other dealerships and left a lot to be desired. I submitted a request with what I was looking for through the Costco Car Buying Service. Within an hour, Karen had emailed me specs on a truck like I wanted. After a couple of emails, we had agreed on a price. It only took me about 3 hours start to finish to see the car, do the paperwork, do the financing, and be on my way home. I have never had a better experience! I highly recommend Karen for anyone looking for a very professional saleswoman! Sincerely, Marcus McKenzie, MD More

Great experience!!! I just loved working with Karen, I felt like I knew her forever. I knew nothing about buying a vehicle and asked 100 questions. Karen made me feel so I just loved working with Karen, I felt like I knew her forever. I knew nothing about buying a vehicle and asked 100 questions. Karen made me feel so comfortable and she was very patient and informative. Even though I did not end up buying a vehicle from Karen she was still very professional and a pleasure to work with. I highly recommend Karen if you are in the market for a vehicle. I will be back! More

Amazing Service ! Andrea was an AMAZING person to do business with. She was the ONLY one that talked to me when I walked in and no regrets. She was helpful, and I wasn’ Andrea was an AMAZING person to do business with. She was the ONLY one that talked to me when I walked in and no regrets. She was helpful, and I wasn’t planning on test driving the car because I already had rented it but she insisted ! It was great! She was respectful and wasn’t in a rush with us. She made sure she took her time with us. Gave me exactly what I wanted and explain everything. If you come to Toyota GO TO HER ! No regrets !!!! More