
Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,101 reviews
Got a great deal with James Smith When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awes When a dealership is willing to Go out of state to get the vehicle you want and also give you the best price. Who can say anything bad? James was awesome to work with and I would refer anybody who asked. thanks for all the hard work. I'm a very satisfied customer More
Great Experience with Billy Goss and Cowboy Toyota Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense Billy Goss was recommended to me by a couple friends and co-workers of my girlfriend and I. And, I'm very glad I visited him. He has a no nonsense, straight forward approach. He is not a high pressure salesman and will do everything (within reason) he can to help his customers. He's friendly, but not "slimy". Billy was great in looking for the exact truck I wanted, even though that changed a couple times during the buying process. I originally wanted a manual transmission and he didn't try to force me into an automatic as others had done. Then, when we learned that I wouldn't be able to get some of the options (in particular the upgraded radio with navigation) in the manual, he was patient as we listened MY music in various trucks and my car so that I could determine if I wanted the upgraded sound or not. He explained everything to me when it looked like I'd have to order a truck. And, then, when I decided on a truck on their allotment list, he kept me up to date as to when it would (and did) "hit port", when it got a vin number, and when he thought it would be in. When the truck finally did come in, he was great setting everything up in it and explaining everything it could do. What's more, he genuinely seemed almost as excited as I was about the new truck! With regards to the deal itself, I feel that I got a fair price (better than anywhere else I spoke to) and what they offered me for my trade was more than I expected. Lastly, when I visited the finance office to sign paperwork, I was very happy that Richard had a similar no nonsense approach. He didn't try to pressure me into anything I didn't want and didn't waste time trying to scare me into buying something or telling me how "he'd feel better if I had nitrogen in my tires" like other dealerships have done in the past. Richard got me what I feel is a fair loan at a fair rate without a bunch of useless fees and add-ons that I didn't want or need. I was very pleased with my experience with him. I plan to keep this truck for a long time, but when it comes time to buy something new, Billy and Cowboy Toyota are on the top of my list of places to visit and I will (and have) recommend(ed) them to friends looking to purchase a vehicle. More
Best Toyota Dealer in the metroplex! I had a great experience at Cowboy Toyota! My salesperson was Scott Henderson and he did an amazing job helping me get the best deal I could get on my I had a great experience at Cowboy Toyota! My salesperson was Scott Henderson and he did an amazing job helping me get the best deal I could get on my car! This is my 5th car to purchase from Cowboy Toyota and I look forward to purchasing my next vehicle from them also. More
Excellent Customer Service - Ed Giraldo I received such a high level of customer service working with Ed Giraldo at Cowboy Toyota. He was able to get the exact car that I wanted and deliver I received such a high level of customer service working with Ed Giraldo at Cowboy Toyota. He was able to get the exact car that I wanted and delivered it to me personally. I met Ed 7 years ago when I bought my first Toyota and he provided me the kind of customer service most of us don't find when we walk onto a car lot. I don't enjoy feeling like I have to be on defense when I walk onto a car lot because the sales person is out to make the deal better for themselves than for me. Ed is not that sales person. I knew I wanted to work with him again for my second Toyota. He made the process stress free, haggle free and he is very professional. I have recommended him to several of my friends and highly recommend that if you are considering a Toyota then talk to Ed. You won't be disappointed. More
Great Salesman Working with Rodney Houston was like dealing with an old friend. He was nice, courteous and very knowledgeable about the car and all of its features. Working with Rodney Houston was like dealing with an old friend. He was nice, courteous and very knowledgeable about the car and all of its features. I will truly be recommending my family and friends to Rodney for any of their car purchasing needs and will be returning when I'm in need again. More
Great Salesman Working with Rodney Houston was like working with an old friend. He was nice, courteous and very knowledgeable about the vehicle and its features. I Working with Rodney Houston was like working with an old friend. He was nice, courteous and very knowledgeable about the vehicle and its features. I will truly be recommending Rodney to all my friends and family and will return when I'm in need of another car myself. More
Straight Forward Pricing I called the dealership about the posted price I saw online. Robert said the price was correct and if I came in today, he would take another 300 off t I called the dealership about the posted price I saw online. Robert said the price was correct and if I came in today, he would take another 300 off the price. I showed up, looked over the new car and its mileage. I said I wanted it. We went in, signed the paperwork and left with the car. I appreciate a no games sales approach. I will do business there again!!!! More
If you want the ultimate buying experience ... Billy is the best! This is our second purchase through Billy and he never disappoints. Every time we make him work hard to earn our business, and ... Billy is the best! This is our second purchase through Billy and he never disappoints. Every time we make him work hard to earn our business, and every time he works harder than anyone else. He has the lowest pricing and goes above and beyond in customer service. From start to finish, his number one priority is you, the client. He is straight forward and honest. He is incredibly knowledgeable and very helpful. He is relentless in his pursuit of excellence. Before you buy, or before you go anywhere, give Billy the opportunity to make you another one of his happy customers. My Wife and I will definitely be back! More
2014 Toyota Tacoma TSS purchase In working with Cowboy Toyota, Ed Giraldo was the main reason we decided the dealership. He was knowledgeable about the product, the process and answ In working with Cowboy Toyota, Ed Giraldo was the main reason we decided the dealership. He was knowledgeable about the product, the process and answered all the questions we had. Prompt customer service with excellent follow-up. Got us the exact truck requested and delivered as requested. Good work! More
Cowboy Toyota: friendly and reliable Our recent experience in purchasing a RAV 4 from Cowboy was excellent. We have purchased from Liane Mann before and find her honest, reliable, extrem Our recent experience in purchasing a RAV 4 from Cowboy was excellent. We have purchased from Liane Mann before and find her honest, reliable, extremely willing to please. Our experience with Mike in finance was equally professional; he was efficient, knowledgeable and helpful. One of the main reasons we purchased the RAV 4, our family's tenth Toyota, is that we appreciate the service at Cowboy, particularly Shelley Jackowski, who never fails to treat us well and, again, go beyond what one would expect. More