Norm Reeves Toyota Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:30 PM
Sunday Closed
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Great dealership with friendly personal. It was a pleasure dealing with Art Tillman. Very friendly and made purchasing a vehicle a pleasure. Felanna Davalos was great to work with on the financing of pleasure dealing with Art Tillman. Very friendly and made purchasing a vehicle a pleasure. Felanna Davalos was great to work with on the financing of the vehicle. It was a great overall enperience working with the persoanl at Cowboy Toyota. I will be a return coustomer. More
This was my first time buying a new car. I submitted a This was my first time buying a new car. I submitted a request online and was contacted by Karen. She is the best and I am not just saying that. She This was my first time buying a new car. I submitted a request online and was contacted by Karen. She is the best and I am not just saying that. She made me feel at home, she stayed in contact and was very upfront with me. I was contacted by many dealers but it was her work ethic and her honesty that captured my business. She explained everything I asked clearly and made sure I was well aware of how the car worked before I left. I am very happy with my purchase and my experience. Please go to Cowboy Toyota and ask for Karen you will not be disappointed Richard was was also upfront, He got me the best loan and interest rate an explained everything I needed to know. He was extremely cool. Everyone there was so friendly and helpful even Patrick the internet director and Robert he is also awesome he kept my busy kids entertained and they loved the candy on his desk. This is the best Toyota in Dallas hands down. I will be coming back next year to buy a car for my husband because of my experience. Thank you Abby and her 2014 Camry SE.... More
This is my second Toyota Camry that I have leased with Karen Schlatterer and she understands my needs. I state what I want and Karen works the numbers to make it happen. I appreciate Karen making the le Karen Schlatterer and she understands my needs. I state what I want and Karen works the numbers to make it happen. I appreciate Karen making the leasing process as seamless as possible. Over the years I have leased my vechilces from different dealerships, but my first experience with Cowboy impressed me. It may not be the largest or newest dealership, but there is something to be said when the sales staff is friendly and genuinely want to make the car leasing experience as pleasant as possible. I was particularly impressed with Richard Breaud in their Finance Department. He had all my paperwork ready to go and had me on the road with my new Camry in no time at all. More
I shopped around at numerous local dealers so once I met Liane Mann at Cowboy I knew I had found the right salesperson for me. She listened. She was informative and responsive without being pushy. My overal Liane Mann at Cowboy I knew I had found the right salesperson for me. She listened. She was informative and responsive without being pushy. My overall experience with her from start to finish was terrific. I highly recommend her and Cowboy Toyota. More
I really appreciate Cowboy Toyota because they took the time to listen to the things that I wanted in a vehicle. James Smith was very nice and made my decision easy because of the wonderful customer servic time to listen to the things that I wanted in a vehicle. James Smith was very nice and made my decision easy because of the wonderful customer service. I would recommend Cowboy Toyota anyone needing or wanting a car. Two Thumbs up!!!!!!! More
liane made buying our new sienna so easy. She was just liane made buying our new sienna so easy. She was just great. Answered everyone of our questions with knowledge. Everyone we met was friendly & glad liane made buying our new sienna so easy. She was just great. Answered everyone of our questions with knowledge. Everyone we met was friendly & glad we were there More
James Smith is the greatest. When I first received my new RAV4 I complained about its size (in comparison to my earlier RAV4). James took a ton of time with me to let me look at and drive any number of new RAV4 I complained about its size (in comparison to my earlier RAV4). James took a ton of time with me to let me look at and drive any number of other products at Cowboy Toyota. At the end of the day, I kept the original car. James was great in running numbers and other factors for me. Could not ask for more. He has stayed in touch to make sure I am a happy, happy RAV4 owner. More
I appreciate when your sales person listens to your needs and where your payment needs to be. I don't like it when there is all the back and forth between managers and sales people. This is the first time and where your payment needs to be. I don't like it when there is all the back and forth between managers and sales people. This is the first time that I did not have to go through that and they were not trying to get one over on a less than great credit rating. They worked hard on getting my payments where I needed them and selling me the vehicle I wanted, not one that they tried to push over on me. This is definitely the best dealership I have ever been to hands down, and I have been to several in the last 25 years. More
On Tues Nov 5th I called Cowboy Toyota to find out if they had any 4Runners on the lot to look at. My husband and I had just started looking at new cars, I had driven suburbans and tahoes for years but d they had any 4Runners on the lot to look at. My husband and I had just started looking at new cars, I had driven suburbans and tahoes for years but decided I wanted to make a change. I had never owned a Toyota but had noticed them on the road so decided to take a look. Fortunatly for me Liane Mann took the call, she invited me out to the dealership to look around. I went that day and spent a couple of hours with her exporing her inventory. She sat in one of the 4Runners with me showing me how everything work. She was friendly and informative, I never felt rushed or pressured. She assured me that if what I wanted was not on that lot she would find it for me. I left that day with lots of information to process. I returned the following day with more questions which she answered. I left the dealership and called my husband to let him know what I had found. He ask me to call Liane to see if she would meet us about 6pm so he could take a look, I felt bad because I know that would keep her really late but she was more then willing. Long story short we left the dealership that night with my new 4Runner. Liane made every step of this experience exceptional. She had my car appraised and got us a fair trade-in, she then turned us over to Felanna Davalos the finance manager who got us and exceptional interest rate. Felanna explained everything clearly and thoroughly and had all the paper work done in a matter of minutes. What a pleasure these two ladies made our experience. Thank you Cowboy Toyota More
Cowboy Toyota is the place to go. They make it easy and painless with no typical car lot games. Thanks Tobias, Patrick, Doug and Shelly for being a top notch team. painless with no typical car lot games. Thanks Tobias, Patrick, Doug and Shelly for being a top notch team. More