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Norm Reeves Toyota Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.6
6,230 Reviews
Are you searching for a vehicle that commands attention across Dallas, Forney, Mesquite, and Garland, TX? The team at Norm Reeves Toyota Dallas is here to provide you with an exciting, reliable vehicle you'll love for years to come. From the moment you arrive, you'll become part of our extended family. Our team is passionate about serving you, fulfilling your automotive needs, and supporting your community. Looking for your next car near Dallas, Fort Worth, or Irving, Texas? Your journey starts with finding the right dealership. While there are many options in Dallas County, only Norm Reeves Toyota Dallas offers Super Prices, Super Selection, and a Super Experience. A Super Selection of Toyota Vehicles Plus, explore HUNDREDS of pre-owned cars from all the top brands! When you visit our showroom, you’ll always find an impressive range of vehicles. We have hundreds of new Toyota models available, from sporty sedans like the Corolla and Camry to rugged SUVs like the Highlander and RAV4, plus versatile trucks like the Tacoma. Don’t forget to check out our extensive inventory of used cars! With pre-owned vehicles from Toyota and other well-known brands, there’s something for everyone.
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9525 E R L Thornton Fwy

Dallas, TX

75228

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Showing 6,230 reviews

July 03, 2026

Mo and Jonathan were excellent. The next time I need to buy a car I will ask for them directly. They were patient, extremely professional and knowledgeable. I have never been treat More

by simsearnest4398
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ahmad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Norm Reeves Toyota Dallas responded

Hearing that Mo and Jonathan treated you with such professionalism and respect during your new Toyota Camry purchase truly makes our day. We look forward to working with you again and appreciate you asking for them directly. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2026

Very open door created customers before and after they serviced Shelly's great and one that should be modeled for all those other employees More

by Daddysisk
Recommend Dealer
Yes
Employees Worked With
Shelly
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Jul 02, 2026 -

Norm Reeves Toyota Dallas responded

It’s fantastic our open door approach made your visit welcoming and that our team set a great example for others. Thank you for entrusting us with your Toyota Tundra service. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2026

Very friendly and professional! I trust and depend on the dealership and employees. And especially Shelly J. More

by Lnbs59
Recommend Dealer
Yes
Employees Worked With
Shelly J.
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Jul 02, 2026 -

Norm Reeves Toyota Dallas responded

We appreciate you noting our team’s friendly and professional approach. Knowing you trust us with your Toyota Camry maintenance means a lot. Thank you for depending on us and we look forward to serving you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2026

Thanks Okay ? ? Yep 11 Correct ?? Okay Thank Yep ?? ?? Okay Okay Haha okay More

by deepatino1968
Recommend Dealer
Yes
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Jul 02, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to see your Toyota Corolla service met your expectations. Thank you for the five-star rating. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 02, 2026

Once again Shelly represented NR Toyota very well! She is the reason I use NR service dept More

by scurtis11312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for recognizing Shelly’s outstanding work in our service department. We appreciate your loyalty to Toyota service and look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

I came in with a issue with the charging of my ev and they said that they could not duplicate the issue but that is a lie because I have proof More

by Billyrc30
Recommend Dealer
No
Employees Worked With
Toor harveen
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for taking the time to share your feedback. We sincerely apologize for your frustration and for any concerns regarding your EV charging issue. We take comments like yours seriously and would appreciate the opportunity to learn more about the proof you referenced regarding the concern being duplicated. Please contact us directly so we can review the information, better understand what occurred, and work toward a resolution. Your satisfaction is important to us, and we would welcome the chance to discuss this further. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

Ran over something on highway that caused damage to my tire. The front left tire kept losing air after that indicating a problem. I stayed at the dealership for 2 hours for them to tell me there was no pr More

by Kahmurray
Recommend Dealer
No
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for sharing your experience. We sincerely apologize for the frustration and inconvenience you encountered. We understand how disappointing it is to seek help for a tire concern, especially after recently investing in service with us, and then learn that the issue was identified elsewhere. Your feedback is important, and we take concerns like this seriously. We would appreciate the opportunity to learn more and discuss your experience directly. Please contact us at your convenience so we can address your concerns and work toward restoring your confidence in our team. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

Friendly, professional The staff from management down to sales were friendly and professional. We were greeted instantly after we got out of the car. Saw what I cam in for, test drove it and brought it afte More

by Zenarbrown1
Recommend Dealer
Yes
Employees Worked With
Jade Studamire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jade Studamire
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Jul 02, 2026 -

Norm Reeves Toyota Dallas responded

Thank you for choosing Norm Reeves Toyota Dallas! We're glad to hear that our team made your experience smooth and enjoyable from start to finish. Congratulations on your new car!

July 01, 2026

Service was quick. I was kept informed as to the progress of my car service Price was fair! More

by EVANSRADIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Jackowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

It’s great to know our team kept you informed throughout your Toyota Camry’s service and that the process was efficient. Shelly and our service crew appreciate your kind words about our fair pricing. We look forward to assisting you again. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

July 01, 2026

I have been very happy with the service. I have received at this Toyota dealership. Sergio has been very responsive and communicates well. Beverly in the car rental is just about the lovelie More

by Susan F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio Leyva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beverly in rental dept is fantastic
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Jul 01, 2026 -

Norm Reeves Toyota Dallas responded

We’re thrilled you’re pleased with the service for your Toyota. Sergio is happy his responsive approach made a difference and our rental and checkout teams appreciate your kind words. Thank you for the 5-star review. LaTris Price-Customer Relations Manager-latris.price@normreeves.com

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