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Norm Reeves Honda Superstore North Richland Hills - Service Center

North Richland Hills, TX

4.6
2,842 Reviews

2,842 Reviews of Norm Reeves Honda Superstore North Richland Hills - Service Center

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March 09, 2024

He was extremely nice! I would love to continue working with him. Didn't feel like I was talking to an employee but a friend More

by Itsgeltastic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cosby
Mar 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We strive to create a friendly and welcoming environment for all our customers. We look forward to continuing to assist you with all your automotive needs.

March 08, 2024

Quick service. Very professional. Issue clearly explained to me. Vehicle washed and cleaned. Restroom was clean More

by Charitonc
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Vinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Vinson
Jul 02, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Hello! First, we apologize for the delayed response. Due to a customer verification issue on this site, we were unable to review all feedback. We want to thank you for taking the time to leave our dealership a fantastic review!

March 08, 2024

I love to going to dealership because they're taking care very good and not taking time to service More

by Wita2515wita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Litmixay he do very good jobs
Mar 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our service team. We look forward to serving you again in the future!

March 08, 2024

I received Great service as the management team and advisor was very accommodating and knowledgeable. More

by kyadrian18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rhett Valentine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis, Williams
Mar 12, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. We strive to provide excellent service and expertise to all our customers. We appreciate your feedback and look forward to serving you again in the future.

March 08, 2024

Chris was amazing. He made it easy and enjoyable. Because of him I will continue coming back. More

by amanda.kaye1208
Recommend Dealer
Yes
Employees Worked With
Chris
Mar 08, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for the glowing review! We're thrilled to hear that Chris provided you with an enjoyable experience. We look forward to welcoming you back for all your future automotive needs.

March 08, 2024

We've been more than satisfied with all but one thing: the finance officer convinced us to buy the most comprehensive service agreement or extended warranty. Fine, e we thought almost everything was cover More

by Jack85
Recommend Dealer
Yes
Employees Worked With
Do
Oct 23, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

We apologize for any confusion regarding your warranty and we are always happy to answer any lingering questions you may have.

March 07, 2024

Norm Reeves had been very good to us. They appreciate their customers! The cookies are delicious! More

by Kboan14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kellar and Scotti
Mar 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with us and enjoyed the cookies. We look forward to serving you again in the future!

March 07, 2024

Updated us with progress and gave us recommendations. Wait was not long. Great customer service More

by May
Recommend Dealer
Yes
Employees Worked With
Tim
Mar 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for taking the time to share your experience with us! We're thrilled to hear that you found our customer service great and that the wait wasn't long. We appreciate your feedback and look forward to serving you again in the future.

March 07, 2024

Fast and through service. Dennis gave good advice and explained what service was needed throughly More

by Lsamoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Williams
Mar 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you for sharing your experience! We're thrilled to hear that Dennis provided you with excellent service and valuable advice. We appreciate your business and look forward to serving you again in the future.

March 07, 2024

Tim K. Is an amazing service provider. He listened attentively to my concerns and answered my questions thoroughly. As a Honda service customer from this de More

by Christina shepek
Recommend Dealer
Yes
Employees Worked With
Tim Kellar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Norm Reeves Honda Superstore North Richland Hills responded

Thank you so much for your kind words, Tim! We're thrilled to hear about your positive experience with our service provider, Tim. We appreciate your loyalty and look forward to assisting your son with his Accord as well.

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