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Norm Reeves Honda Superstore North Richland Hills
North Richland Hills, TX
4,401 Reviews
Norm Reeves Honda Is the Place to Go For Honda Drivers Near Dallas-Fort Worth
Here at Norm Reeves Honda, we know that you can visit any number of dealerships when shopping for a new car. That's why we always make sure go above and beyond for our loyal customers throughout the DFW Metroplex including the cities of Dallas, Fort Worth, Irving, Lewisville, Grapevine, Weatherford and Arlington, Texas. Our Dallas-Fort Worth Suburb Honda Dealership offers low prices everyday. It's our world-class customer service that helps us earn your business time and again, while serving your driving needs!
It all starts with our attractive selection of new Honda cars including Honda Accord, Pilot, Passport, Civic, CR-V, HR-V, Ridgeline, Fit, Odyssey and beyond! Take the wheel to see our new cars are defined by a stellar safety record, long-lasting dependability and unmatched quality. If you're driving on a budget, then take a look at a used car to save cash on your next car.
Whatever your preference may be, you'll have no trouble finding an affordable car that brings joy to your daily drive!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,401 reviews
Verified Customer
October 01, 2024
Already did this once. Made appt for warranty work. I live a hour away. Checked in on day of appointment. Did not have warranty part. Wasted my time and gas. Did not Made appt for warranty work. I live a hour away. Checked in on day of appointment. Did not have warranty part. Wasted my time and gas. Did not call me ahead to tell me not to come More
by markamassey55
Employees Worked With
Don’t know
October 01, 2024
I had a dash board error that shorted out my system. Nothing would show up. I took it in here and their mechanic charged me for a new WINDSHIELD AND MIRROR. Yes you read that right. This cost me $1582.3 Nothing would show up. I took it in here and their mechanic charged me for a new WINDSHIELD AND MIRROR. Yes you read that right. This cost me $1582.36. The invoice even said the backup mirror passed the report. Norm Reeves Honda blamed my camera for going out because of a toll tag that was not on anything to cause this. It’s all they could come up with. But there’s money for Norm Reeves Honda in repairs. About a month later there was a recall on the same description of what I told them happened to my Honda Pilot. Honda said to have them respond to it and I went back in good faith because that repair guy was no longer there. They repaired the recall at no charge and got another $1400ish for doing the maintenance on it. They sent in documents to get the money back from Honda. Neither Honda or Norm Reeves Honda refunded me for the recalled repair that I paid for. What happened was, the vehicle worked again without the recalled part fixed initially because there was a hard reset done to recalibrate the new unneeded mirror and windshield they charged me for. His reply when I told him initially that’s not what it is was, “Well does it work?” So, after 14 years of being a Honda owner, I’ll never own another one. Good bye crooks. Richard Linnard was the GM that helped fail me. He quit taking my calls and texts. When I just went to finish the survey, it appears Rhett Valentine is actually with them still. They lied about that as well. To my face. Y’all are betting a thousand. More
by Tammy
October 01, 2024
Very friendly and attentive crew. I was in and out in under an hour. No complaints at all! I was in and out in under an hour. No complaints at all! More
by Rhassansmith
October 01, 2024
They are the best but they are too far away. The people are all really good but I will probably use David McDavid from now on. Much closer. The people are all really good but I will probably use David McDavid from now on. Much closer. More
by Wackyjackie11
October 01, 2024
Friendly employees and timely oil changes. It’s also nice that they wash my car when they are done. It’s also nice that they wash my car when they are done. More
by Lynnjessee1
Employees Worked With
October 01, 2024
Angel was personable and did what he was able to do for me. The wait time was what he said it would be. me. The wait time was what he said it would be. More
by lsilvers43
Employees Worked With
October 01, 2024
Didn't get service done for what is paid for. not going again or anymore. Been a customer for last 8yra, but trust lost in a day!. not going again or anymore. Been a customer for last 8yra, but trust lost in a day!. More
by praveen
October 01, 2024
Service completed well. Still missing my part replacement for damage done to door seal. Pending issue. Still missing my part replacement for damage done to door seal. Pending issue. More
by msena777
Employees Worked With
Don’t remember technician for oil change. Elizabeth French was going to replace my part pending order.
September 30, 2024
The salesman Jerry helped my wife and I upgrade to a brand new CR-V. I can confidently recommend his services to other friends and family. brand new CR-V. I can confidently recommend his services to other friends and family. More
by Juan M
Employees Worked With
